Front desk staff were polite and generally friendly and check in and out were fairly prompt. I stayed here several years ago and on this return visit, did notice changes. The amenities provided weren’t as good anymore and the condition of the room also was more worn; doors don’t slide properly, lights in the closet were flickering and the aircon unit didn’t seem to work very well as the temperature couldn’t really be adjusted so I felt cold most of the time even after switching the whole thing off. Noise from neighboring units could also be heard loudly. But that said, the location of the property is still excellent, with many good dining options nearby or a slight further walk away to Central/Soho.