Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 771 dari 1005 ulasan" "
10 - Sangat Bagus
771
Penilaian 8 - Bagus. 172 dari 1005 ulasan" "
8 - Bagus
172
Penilaian 6 - Cukup Baik. 37 dari 1005 ulasan" "
6 - Cukup Baik
37
Penilaian 4 - Buruk. 15 dari 1005 ulasan" "
4 - Buruk
15
Penilaian 2 - Sangat Buruk. 10 dari 1005 ulasan" "
Excellent stay, we took the club room so we can chill after hours, if you are in town and work is around the area, this place is recommended, you can walk within buildings from the bridges so you don’t need to hassle with the cars
Traveler terverifikasi
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 17 Mar 2023
Dear Guest, Thank you very much for rating your experience at Grand Hyatt Hong Kong and it is very inspiring to be recognized with a perfect rating. It is also good to know that you found access from the hotel to your destination to be easy and convenient. Grand Club Lounge with its many luxurious benefits and facilities is highly recommended for those looking for some additional perks and pampering. It is very gratifying to know that you found this to be a worthy experience. We would love to have the pleasure of having you as our guest again soon. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
HITOSHI
25 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
HITOSHI
Menginap 4 malam pada bulan April 2024
10/10 Sangat Bagus
Julius Karol
Bepergian dalam rombongan, Traveler bisnis
24 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Super hotel
Julius Karol
Menginap 3 malam pada bulan April 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 25 Apr 2024
Dear Julius Karol, Thank you so much for choosing to stay at Grand Hyatt Hong Kong. We are thrilled to know that you had a great stay and would like to extend our most sincere gratitude for recognising our efforts with a perfect rating and kind words of endorsement. Your vote of confidence is highly appreciated by all, and we look forward to welcoming you back again soon. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
8/10 Bagus
Petr
22 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Petr
Menginap 4 malam pada bulan April 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 24 Apr 2024
Dear Petr, Thank you for choosing to stay at Grand Hyat Hong Kong and for the time taken to give us a very encouraging rating. We are glad to know that you enjoyed your stay with us and cherish the opportunity to deliver you a stay deserving of your perfect 5-star rating. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Yang
20 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Yang
Menginap 5 malam pada bulan April 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 21 Apr 2024
Dear Yang, We would like to extend our most sincere gratitude to you for giving a perfect rating following your recent stay at Grand Hyatt Hong Kong. Your incredible endorsement is of immense importance to us and we look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Stefan, Kempten
Bepergian bersama keluarga
11 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel!
Stefan
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 12 Apr 2024
Dear Stefan, Thank you for choosing to stay at Grand Hyatt Hong Kong and it is a real delight to hear that you had a wonderful stay with us. Your 5-star perfect endorsements is of great importance to us and is a great source of inspiration for us all. It was our pleasure having you as our guest and we look forward to seeing you again soon. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Denny
Bepergian bersama keluarga
11 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gym, swimming pool, rooms and shower all excellent. Close to 2 MTR stations. Timing of cleaners could be earlier (before 5pm- when we used to get back to room). Overall hotel was excellent and staff were heldful and friendly (all room requirements requested beforehand were completed). Thank you
Denny
Menginap 12 malam pada bulan Maret 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 11 Apr 2024
Dear Denny, Thank you very much for taking your precious time to share your experience at Grand Hyatt Hong Kong. We are most delighted to know that you had a pleasant stay with us, and your kind compliments on our recreational facilities including our outdoor heated pool, 24-hours Fitness Centre, well-appointed room with its great shower facilities and hotel’s close proximity within walking distance to the nearest 2 MTR stations are much appreciated. On the other hand, we have also noted your preference for housekeeping service and have updated your profile accordingly. Should there be a change on this, we would greatly appreciate if you turn on the service button in the room or alternatively, call the Guest Services whenever your room is ready for cleaning. Our housekeeping team will attend to it promptly upon request. Once again, thank you for your 5-star rating and we hope to hear from you soon of your next visit. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Adam, Manhattan
10 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I can confirm its reputation as The Best Breakfast Buffet in HK!!!
Adam
Menginap 8 malam pada bulan April 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 11 Apr 2024
Dear Adam, Our heartiest gratitude for your 5-star endorsements of Grand Hyatt Hong Kong. We are overjoyed to know that we have delivered you an experience deserving of your perfect rating, and are truly humbled by your incredible recognition for offering the Best Breakfast buffet. Thank you for taking the time to share your testaments on Expedia and we look forward to providing you with several more memorable experiences. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Karl-Heinz
Bepergian bersama teman
10 Apr 2024
Disukai: Fasilitas
From start to finish it was a perfect stay. The transit from the airport, the check-in, friendly service, one of the best hotels we have stayed in. Special mention should be made of the Grand Club with its outstanding service
Karl-Heinz
Menginap 3 malam pada bulan April 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 11 Apr 2024
Dear Karl-Heinz, Thank you from the very bottom of our hearts for giving Grand Hyatt Hong Kong a perfect rating. It is very uplifting to know that you enjoyed a seamless experience and we are very happy to be recognized for excellent customer services the entire stay beginning with our professional limousine pick-up service from the airport followed by a warm arrival experience. In addition, we are very grateful to you for highlighting Grand Club team for their warm hospitality and heartfelt service. Your recognition of our efforts means a lot to us and we would love the pleasure of having you as our guest in the near future. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
William
3 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel and would stay there again. Food is definitely overpriced but overall I believe it has good value and services. They actually had my room available and let me in that morning when I arrived. Everyone was very accommodating and helpful. Overall great experience at this hotel
William
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 3 Apr 2024
Dear William, Thank you very much for giving Grand Hyatt Hong Kong an excellent rating. We are thrilled to read your lovely review sharing highlights on the warm hospitality extended by our service-centric team and also the scrumptious food served in our various dining facilities. Your glowing testimonials of our team’s efforts in providing you a seamless experience has truly made our day. Please be assured that we have also taken on board your comment regarding restaurant pricings as we are committed to making continuous improvements with such constructive feedback. Thanks again for your support of the hotel and we look forward to another chance of serving you again in near future. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
CHANGQING, Hangzhou
3 Apr 2024
CHANGQING
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 23 Apr 2024
Dear CHANGQING, Thank you for choosing to stay at Grand Hyatt Hong Kong and it gives us great joy to know that you have enjoyed an experience deserving of your perfect rating. Your support and recognition mean a lot to us and is much appreciated. We look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
6/10 Cukup Baik
Muhammet, Minneapolis
Traveler bisnis
29 Mar 2024
Disukai: Kebersihan
Worse room service and light food options I have seen. Insanely expensive food for the quality. $100 USD breakfast buffet and $40 burger that is average quality for an establishment of this kind.
Muhammet
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 12 Apr 2024
Dear Muhammet, Thank you for taking your precious time to share your feedback on Expedia. We are very sorry to hear that the menu, pricing and quality of food from our Room Service did not meet your expectations. Please accept our most sincere apologies for the disappointments. We have urged the concerned departments to take this matter seriously and to review your experience. Your feedback is essential to us as we continually strive to deliver an authentic Hyatt experience to all our esteemed guests. Your input guides us in our ongoing efforts to refine and elevate our offers. We regret for failing to provide you with a favourable experience on this occasion and sincerely hope you will continue to give us your support to work towards meeting your expectations. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Ko
10/10 Sangat Bagus
Takeshi
29 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Takeshi
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 31 Mar 2024
Dear Takeshi, We would like to extend a huge thank you for endorsing Grand Hyatt Hong Kong with a perfect rating following your recent stay. It is a real delight to know that you had an overall enjoyable stay and look forward to many more opportunities to create memorable experiences for you. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Robert
Bepergian bersama teman, Traveler bisnis
29 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have stayed here before, always exceptional AAA
Robert
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 29 Mar 2024
Dear Robert, Thank you so much for your great support of Grand Hyatt Hong Kong and we are elated to be recognised for our unwavering dedication and efforts with such an incredible review and perfect rating. Your affirmation means the world to us and we would love to hear from you soon of your next visit. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Daniele
26 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bellissimo hotel
Daniele
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 28 Mar 2024
Dear Daniele, Thank you very much for endorsing Grand Hyatt Hong Kong with a 5-bubbles rating. We are thrilled to hear that you had an overall enjoyable stay and it is also very inspiring to be given such excellent ratings on all our services and facilities. Your vote of confidence means a lot to us and we look forward to welcoming you back again soon. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Bonita
Bepergian bersama teman
21 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice decor. Customer relations was very good. Clean safe and comfortable
Bonita
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 21 Mar 2024
Dear Bonita, Thank you for choosing to stay at Grand Hyatt Hong Kong and we would like to extend our heartiest appreciation for your 5-star perfect rating on the hotel's decor, excellent customer service, high standard of cleanliness, and our efforts to maintain the hotel to have a safe and comfortable environment. We are very happy that you had the most enjoyable stay with us and look forward to providing you with several more memorable experiences. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Sissy
18 Mar 2024
Disukai: Kebersihan
Sissy
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 19 Mar 2024
Dear Sissy, Thank you very much for your recent stay and we are thrilled to know that we have delivered you a seamless experience. Your 5-star perfect rating in recognition of our efforts has filled us with joy and we look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Cedric
Bepergian bersama teman
13 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tolles Hotel in super Lage, Fähre nach Kowloon fußläufig in 10 Min. zu erreichen, Zimmer großzügig und wunderschön mit sehr bequemen Betten, wir hatten Clubzugang was ich nur empfehlen kann.Sehr exklusives kleines Büffet mit Traum Aussicht- Scotty ,der mit Herzblut seine Gäste bestens versorgt und man sich immer willkommen fühlt.Wir würden jederzeit wieder nur dieses Hotel für Honkong buchen!
Cedric
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 14 Mar 2024
Dear Cedric, Thank you from the very bottom of our hearts for taking the time to endorse Grand Hyatt Hong Kong for delivering you a perfect experience. We are very happy to know that you had a pleasant stay in a spacious and comfortable room and you also had a relaxing time enjoying the scrumptious and varied food and beverage offerings amidst the scenic back-drop of the Victoria Harbour at Grand Club Lounge. It is very heartening to hear that Scott's caring and personable service has rendered your experience an amazing one. His tireless efforts make us incredibly proud. We feel honored to have won your trust and we look forward to welcoming you back to Grand Hyatt Hong Kong in the near future. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
8/10 Bagus
Ian
6 Mar 2024
Ian
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 26 Mar 2024
Dear Ian, Thank you for taking your precious time to rate your experience at Grand Hyatt Hong Kong. We are most delighted to learn that you were happy with your stay, and your favourable rating are very encouraging. It was our pleasure having you as our guest and we are eagerly looking forward to your next visit. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
David
Bepergian bersama keluarga
5 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really comfortable stay. Great food options although a bit on the pricey side. Great location. Very helpful staff. Complimentary bottle of wine and a little cake as it was our 25th wedding anniversary, which was a nice touch
David
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 6 Mar 2024
Dear David, Thank you wholeheartedly for choosing Grand Hyatt Hong Kong for your recent stay and for sharing your positive feedback with a 5-star rating. We are delighted that you chose to celebrate your 25th wedding anniversary with us and that the bottle of wine and small cake were well-received. Your kind words regarding our team's attentive and personalized service bring us great joy as we pride ourselves on providing exceptional hospitality. The dedication of our team in ensuring a memorable stay for you is truly commendable, and we appreciate your recognition of their efforts. It is also a real delight to hear that our great dining options and hotel's central location with easy access to various transportation networks and close proximity to local sightseeing, sounds, and tastes has highlighted our hotel to be an ideal choice. Thank you for your accolades which means alot to us and we look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Meow Yin
25 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I would recommend to friends
Meow Yin
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 26 Feb 2024
Dear Meow Yin, Thank you very much for supporting Grand Hyatt Hong Kong with a perfect rating. It gives us great joy to know that you enjoyed a seamless experience and all our services and facilities have met your expectations. We are truly humbled by your recommendation and look forward to many more opportunities to create amazing experiences for you. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Elena
Traveler bisnis
25 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wanted to come back
Elena
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 1 Mar 2024
Dear Elena, Thank you wholeheartedly for choosing to stay at Grand Hyatt Hong Kong and we are elated to know that you had a wonderful stay with us. It is an honour to have earned your trust and we are truly humbled to be recognised for our efforts with a perfect rating. Thank you once again for your encouraging review and we can't wait to welcome you back in the near future. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Takashi, San Jose
3 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Takashi
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 9 Feb 2024
Dear Takashi, Thank you for choosing to stay at Grand Hyatt Hong Kong and it gives us immense joy to know that you have enjoyed an experience deserving of your perfect rating. Your support and recognition mean a lot to us and is much appreciated. We look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
2/10 Sangat Buruk
Jiaojiao
Bepergian bersama keluarga
29 Jan 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I actually searched the hotel accommodation with great caution as I usually pay special attention to the stay experience. I finally decided to settle in Grand Hyatt, which is a huge mistake. The room is not sizeable and space is limited. The WC is closed with a solid door in which there was a strong stinky urine smell, which is so unacceptable for such a hotel that is listed as top 10 hotels. But if you want to walk to Wan Chai, it is very convenient as a city walk.
Jiaojiao
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 29 Jan 2024
Dear Jiaojiao, Thank you for taking your precious time to share your experience at Grand Hyatt Hong Kong and it saddens us to read of your disappointment with our room size, design and lack of cleanliness of the washroom facility. It is always our aim to provide our guests with an amazing experience and it is disheartening to learn that you did not enjoy an experience that you have come to expect and deserve. Your support and feedback are extremely important in our continued efforts to reflect and improve ourselves to ensure all our valued guests enjoy an authentic Hyatt experience that we pride on. We regret for failing to provide you with a favourable experience on this occasion and sincerely hope you will continue to give us your support to work towards meeting your expectations. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
Clean, cozy and comfortable. Best place to stay in Hong Kong
Traveler terverifikasi
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 27 Jan 2024
Dear Guest, Thank you very much for giving your vote of confidence to Grand Hyatt Hong Kong. It brings us immense joy to know that we have delivered you an experience worthy of your perfect rating. We are truly humbled by your recognition for providing premium services and facilities and look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 24 Jan 2024
Dear SUNGRYEAL, Thank you very much for your awesome compliments for Grand Hyatt Hong Kong. We are truly elated to hear that you enjoyed a comfortable stay and the warm hospitality extended by our caring team has enhanced the overall experience. Your incredible rating to affirm our services is very uplifting and we look forward to many more opportunities to create memorable experiences for you. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
Absolutely amazing hotel, great location so close to MTR and restaurants/bars. Room was extremely clean and equipped with everything we needed. Huge Pool and staff were very helpful, well equipped gym. Great champagne bar with an amazing pianist and singer. I would Highly recommend this hotel
Terry
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 22 Jan 2024
Dear Terry, Thank you very much for taking your precious time to share a wonderful review of your stay at Grand Hyatt Hong Kong. It gives us great joy to hear that we have delivered you an experience deserving of your perfect rating. Your compliments on our 24-hours well-equipped Fitness and Exercise Studio, 50-metre outdoor heated pool, Champagne bar – with live music entertainment as well as room with well-stocked amenities are very motivating. Additionally, your awesome endorsements on our exceptional service and excellent housekeeping standards have surely brought us huge smiles and will definitely motivate us to continue our passion in delivering service excellence. Once again, thank you for your accolades on our hotel and facilities, and we look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Juyoung
21 Jan 2024
Juyoung
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 23 Jan 2024
Dear Juyoung, Thank you very much for rating your experience at Grand Hyatt Hong Kong. It is very uplifting to be recognized for our efforts with this awesome endorsement. It was our pleasure having you as our guest and we look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
yoonho
15 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
yoonho
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 17 Jan 2024
Dear yoonho, We would like to express our heartfelt gratitude for endorsing Grand Hyatt Hong Kong with a perfect rating. It is a real delight to hear that the efforts of our team have rendered your stay an overall enjoyable stay and we look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Tong
14 Jan 2024
Disukai: Kebersihan
Tong
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 16 Jan 2024
Dear Tong, Thank you very much for giving Grand Hyatt Hong Kong your vote of confidence. It was our privilege having you as our guest and we feel inspired to have delivered you an experience deserving of your perfect rating. We look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Eunyoung
12 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Eunyoung
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 14 Jan 2024
Dear Eunyoung, Thank you for taking your precious time to rate your experience at Grand Hyatt Hong Kong. It brings us immense joy to know that we have delivered you an experience deserving of your perfect score. Your endorsement means a lot to us and we look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Alison
Bepergian bersama teman
10 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really thought Grand Club was a great value. Highly recommend!
Alison
Menginap 12 malam pada bulan Desember 2023
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 29 Jan 2024
Dear Alison, Thank you very much for supporting Grand Hyatt Hong Kong with a perfect rating and we are thrilled to know that you found great value in our luxurious offerings and exemplary services provided at Grand Club Lounge. It is indeed an ideal spot to unwind and indulge in our delicious menu offerings throughout the day. From our exquisite breakfast selections to light refreshments, all-day champagne, and evening cocktails, we aim to provide a pampered experience accompanied by breathtaking views of Victoria Harbour. Your recommendation to others seeking a similar experience is truly appreciated and we look forward to welcoming you back in the near future. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Veronica
Bepergian bersama keluarga
9 Jan 2024
Veronica
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 10 Jan 2024
Dear Veronica, Thank you very much for supporting Grand Hyatt Hong Kong with a 5-star rating. It is a real delight to learn that you enjoyed your stay with us. Your recognition on our efforts is much appreciated. We look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Rehan
Bepergian bersama teman
8 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding hotel, great facilities, staff, food and views.
Rehan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 10 Jan 2024
Dear Rehan, Thank you for choosing to stay at Grand Hyatt Hong Kong and for taking the time to share your compliments. We are thrilled to be rated as an outstanding hotel providing great facilities, attentive services, wide variety of food choices and dining options and a location with great view of the iconic Victoria Harbour and Hong Kong skyline. Your accolades combined with a perfect rating are incredibly uplifting and we hope to hear from you soon of your next visit. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
8/10 Bagus
SEJONG
8 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
SEJONG
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 10 Jan 2024
Dear SEJONG, Thank you for taking the time to rate your experience at Grand Hyatt Hong Kong. We are most glad to hear that you had an enjoyable stay with us, and all our services and facilities has met your expectations. Thank you for choosing to stay with us and we look forward to your continued support. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 10 Jan 2024
Dear Peilin, Thank you very much for taking your precious time to rate your experience at Grand Hyatt Hong Kong. We are delighted to know that you enjoyed your stay with us and it was an experience worthy of your perfect rating. We feel honored with your recognition and look forward to many more opportunities to deliver you memorable experiences. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 10 Jan 2024
Dear Christopher, Thank you very much for endorsing Grand Hyatt Hong Kong with a perfect rating. It gives us great joy to read your lovely review with positive comments on our hotel including our caring and passionate team of service-centric colleagues and room with breath-taking view of the iconic Victoria Harbour. Thank you once again for your kind words on the efforts put in by the team and we are eagerly looking forward to your next visit. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Michiko
Bepergian bersama keluarga
5 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 10 Jan 2024
Dear Michiko, Thank you very much for taking your precious time to recognize the caring and attentive service provided by our team. Your kind words of praise are very motivating and much appreciated. Providing exceptional service in all aspects is our utmost priority, and we are glad that we were able to meet your expectations. We cherish your continued support and hope to hear from you soon of your next visit. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
sungmo
Bepergian bersama keluarga
4 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 10 Jan 2024
Dear Christopher, Thank you for taking your precious time to recognize the efforts and dedicated service of the team at Grand Hyatt Hong Kong. We are thrilled to hear that you had an enjoyable stay and your kind words of praise for the exceptional service provided by the team are very uplifting and much appreciated by all. Thank you for your perfect rating and we look forward to welcoming your return in the not-too-distant future. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
8/10 Bagus
TAJIRI
Bepergian bersama keluarga
3 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas
TAJIRI
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 10 Jan 2024
Dear TAJIRI, Thank you for taking the time to rate your experience at Grand Hyatt Hong Kong. We are most glad to know that you had a pleasant stay with us and look forward to welcoming you back soon. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
8/10 Bagus
Reinaldo, San Francisco
Bepergian bersama teman
3 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The lack of a Toto toilet in such a premium hotel is not nice. All others I’ve stayed in Asia had it.
Reinaldo
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 8 Jan 2024
Dear Reinaldo, Thank you for taking your precious time to share your experience at Grand Hyatt Hong Kong. It is a real delight to know that you had an enjoyable stay with us and have earned your favorable rating. We also appreciate your feedback on the lack of Toto toilet in guestroom. Your comments are very important to us in our continuous effort to improve and refine our services and facilities. Thank you for choosing to stay at Grand Hyatt Hong Kong and we look forward to welcoming you back in the near future. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
??
30 Des 2023
??
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 19 Jan 2024
Dear Guest, Thank you for choosing to stay at Grand Hyatt Hong Kong and we are very appreciative you took the time to endorse all our services and facilities with a perfect rating. Guest’s comfort and enjoyment are of utmost importance to us and we are elated to know that we have met your expectations. It would be our pleasure to welcome you back in the near future. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
앞으로 홍콩 방문시 숙박은 무조건 그랜드 하얏트에서 지낼것입니다. 이곳은 모든게 최고였습니다. 저는 주변 사람들에게도 이곳을 꼭 추천할 것입니다
KYUNG EUN
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 30 Des 2023
Dear KYUNG EUN, Thank you very much for supporting Grand Hyatt Hong Kong with a perfect rating. It gives us great joy to know that you enjoyed a seamless experience and all our services and facilities have met your expectations. We are truly humbled by your incredible recommendation and look forward to many more opportunities to create amazing experiences for you. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Jiajun
27 Des 2023
Jiajun
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 29 Des 2023
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 15 Jan 2024
Dear Allal, Thank you for taking your precious time to rate your experience at Grand Hyatt Hong Kong. We are very happy to know that you had a pleasant stay with us, and all our services and facilities has earned your perfect rating. Your support is much appreciated and we are eagerly looking forward to your next visit. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
Takeda
Bepergian bersama keluarga
24 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 25 Des 2023
Dear Takeda, Thank you for rating your experience at Grand Hyatt Hong Kong with a 5-star review and it is a real delight to hear that you loved the rich Christmas atmosphere in the hotel. We are truly elated to receive your kind words of praise on our clean spacious room with large bath-tub and comfortable bathrobe. Our Grand Club Lounge is indeed a popular spot for guests to unwind and indulge in a delicious menu throughout the day. From exquisite breakfast selections to light refreshments, all-day champagne, and evening cocktails, all enjoyed with a breathtaking view of Victoria Harbour through floor-to-ceiling windows. We are honored by your awesome endorsements. Wishing you a wonderful and Merry Christmas ! We are eagerly looking forward to your next visit. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
8/10 Bagus
Kamil
21 Des 2023
Kamil
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 2 Feb 2024
Dear Kamil, Thank you for taking your precious time to rate your experience at Grand Hyatt Hong Kong. We are very happy to note that you enjoyed your stay with us and have given us a favourable rating. Thank you for choosing to stay with us and we look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong
10/10 Sangat Bagus
ho yan
19 Des 2023
ho yan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Grand Hyatt Hong Kong pada tanggal 20 Des 2023
Dear ho yan, Thank you so much for taking the time to rate your experience at Grand Hyatt Hong Kong and we are truly elated to know that all our services, amenities and facilities earned your excellent rating. It was our pleasure to have been of service to you and look forward to hearing from you soon of your next visit. Best regards, Richard Greaves General Manager / Area Vice President, Grand Hyatt Hong Kong