Studio, pemandangan pelabuhan | Kamar mandi | Bathtub dan shower terpisah, bathtub besar,  dan pancuran hujan

Ulasan untuk The Upper House

5 out of 5
The Upper House
Pacific Place, 88 Queensway, Central, Hong Kong

Ulasan

9,8

Sempurna

Penilaian 10 - Sangat Bagus. 361 dari 413 ulasan" "
Penilaian 8 - Bagus. 36 dari 413 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 413 ulasan" "
Penilaian 4 - Buruk. 3 dari 413 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 413 ulasan" "

9,8/10

Kebersihan

9,6/10

Staf & layanan

9,2/10

Fasilitas

9,8/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Yumi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient transportation connected to the shopping center, quiet and viewable room, and above all, the water pressure was very satisfactory
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 23 Mar 2024
Dear Yumi,Thank you very much for shairng your wonderful feedback.We are glad you enjoy your time in our house with convenience.Look forward to welcoming you back.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Another fantastic stay
Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 6 Feb 2024
Thank you for all the kind words to our house.We hope to welcome you back in the near future.

10/10 Sangat Bagus

Wilson Chung-Yin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 6 Feb 2024
Dear Wilson,Thank you so much for sharing your wonderful feedback.We are thrilled to know you have such a great time in our house.We very much look forward to welcoming you back to our house soon.

10/10 Sangat Bagus

Hiu Fung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Flora

Menginap 5 malam pada bulan Januari 2024

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 6 Jan 2024
Dear Susan,Thank you very much for sharing your feedback with us.We are thrilled to know you have a wonderful time in our house and hope to welcome you again soon.

10/10 Sangat Bagus

XIAOJING

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Saskia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Haolan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff. Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit. The attention to detail throughout our stay was impressive, contributing to an overall splendid experience. A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 22 Des 2023
Dear Haolan,Thank you very much for staying with us.We are sorry to learn that your fiancee were not feeling well earlier but hope she has fully recovered now.Nevertheless, we appreciate your feedback especially to our team member.Thank you again for your support and look forward to welcoming you back again soon.

8/10 Bagus

pierre

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

TSZ YING

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

C

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan November 2023

10/10 Sangat Bagus

Joanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love the property! Would definitely going back.
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Piers

Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Yeong tae

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Fabio massimo

Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Cheuk

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Hanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Lai Kiu

Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Chung chi

Traveler bisnis, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023
Tanggapan dari Paul pada tanggal 17 Apr 2023
Dear Chung Chi,Thank you for your recent feedback regarding your stay at our House. We are very happy you enjoyed your stay and hope to welcome you back very soon.Warm regards,Paul StantonAssistant Director of Guest Experience

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Paul pada tanggal 17 Apr 2023
Dear Anonymous,Thank you for taking the time to leave your valued review. I do hope we can welcome you back to our House very soon. Warmest regardsPaul StantonAssistant Director of Guest Experience

10/10 Sangat Bagus

Yin Lam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very cozy
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Paul pada tanggal 17 Apr 2023
Dear Yin Lam, I'm thrilled you had a very "cozy stay" with us. We hope we have the chance to welcome you back to our House very soon.Warm regards,Paul StantonAssistant Director of Guest Experience

8/10 Bagus

Lok Yee

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything is great, but the bed is not comfy at all…. unexpectedly hard. I would expect a much comfy bed. A normal 5 star hotel is always equipped with a good n comfy bed!
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 20 Feb 2023
Dear Lok Yee,Thank you for your time in sharing your feedback.We are concerned about your comment about our bed.Hope we can alter the set up for your next visit to make you feel comfortable.Look forward to seeing you again soon.

10/10 Sangat Bagus

Chun yiu

Menginap 1 malam pada bulan Januari 2023

8/10 Bagus

Chi In

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Cecilia Shekwai

Menginap 3 malam pada bulan Januari 2023

6/10 Cukup Baik

Hans

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Kein gutes Preis-Leistungs-Verhältnis in dieser Kategorie. Aussicht aus dem Zimmer war zwar spektakulär aber Instandhaltung eher schlecht. Einige Lampen gingen nicht sowie die Lautsprecher des Fernsehers waren kaputt. Genauso wie die Penthouse Cocktial Bar. Aussicht super - Cocktails untere Mittelklasse. Essen aufs Zimmer bestellt. Ungeniessbar. Die Konkurrenz in Hong Kong ist gross. Da gibt es bessere Hotels in dieser Preisklasse.
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 21 Jan 2023
Dear Hans,Thank you very much for your time in sharing your feedback.I am disappointed to learn that you did not have a seamless stay for this visit.We have routine maintenance for our guest rooms and will definitely look into your room for follow up.We hope you will have plan to return in the near future so we can welcome you again.Thank you again for your patronage.

10/10 Sangat Bagus

Howard Wing Yan

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 21 Jan 2023
Dear Howard,Thank you for rating us.We are glad you have a great time in our house and hope to see you again soon.

10/10 Sangat Bagus

wing on

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2022

8/10 Bagus

YIN LING ELAINE

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Pok Naam

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Nicola

Menginap 1 malam pada bulan November 2022

8/10 Bagus

Siu Ming

Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 19 Nov 2022
Thank you for rating us.Hope to welcome you again soon.

10/10 Sangat Bagus

Raico

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 19 Nov 2022
Thank you for rating us!We are glad you have enjoyed your time in our house.Look forward to seeing you again soon.

10/10 Sangat Bagus

Ka Mun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 19 Nov 2022
Thank you very much for rating us.Glad to know you have a wonderful time for your recent stay.Hope to see you again soon.

10/10 Sangat Bagus

KA YIN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
非常舒適酒店
床舖非常舒適,櫃位職員服務態度非常好,帶住我上房間既職員沿路同你講解,見到佢哋對工作認真態度!值得再一試!
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Edward Tang/ 客務關係總監 pada tanggal 19 Nov 2022
親愛的Ka Yin,感謝您對我們團隊的讚賞, 對我們是一大鼓舞。希望很快再有機會為您服務。

10/10 Sangat Bagus

Ka Shing

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
浴室冇得輸,地點方便,房間整潔,有麻煩minibar
Menginap 1 malam pada bulan September 2022
Tanggapan dari Edward Tang/ 客務關係總監 pada tanggal 7 Okt 2022
親愛的Ka Shing, 感謝您分享您的意見。很高興知道您滿意今次的體驗, 希望很快再有機會與您見面。

10/10 Sangat Bagus

Yin Yee Connie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
the staffs are very friendly
Menginap 1 malam pada bulan September 2022
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 24 Sep 2022
Dear Connie,Thank you for your time in sharing your feedback.We appreciate your kind words to our team and very much look forward to meeting you again soon.

10/10 Sangat Bagus

Donald

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 24 Sep 2022
Dear Donald,Thank you for rating us.We are thrilled to know you have a wonderful time in our house.Hope to see you again soon.

10/10 Sangat Bagus

ka wai

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
服務態度很好 唯一問題是交通不太方便
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Edward Tang 客務關係總監 pada tanggal 22 Jul 2022
親愛的Ka Wai, 感謝您對我們團隊的讚賞。 我們酒店位於金鐘港鐵站上蓋, 連接多條鐵路。 當然我們亦可安排酒店轎車接送。 希望很快再有機會為您服務。

10/10 Sangat Bagus

Tsun Fung

Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 22 Jul 2022
Dear Tsun Fung, thank you for rating us. We hope you have a wonderful stay with us and look forward to welcoming you back again.

10/10 Sangat Bagus

Wai ling

Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 22 Jul 2022
Dear Wai Ling, Thank you for rating us. We are glad you have a great time in our house and hope to see you again soon.

10/10 Sangat Bagus

Mei Shan

Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 22 Jul 2022
Dear Mei Shan, Thank you very much for rating us. We are thrilled to know you have enjoyed your recent stay with us. Hope to see you again soon.

10/10 Sangat Bagus

Tsz Ying

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best hotels in Hong Kong. Excellent service and room design is amazing (if you value how designer used the space). The breakfast in the morning is also superb.
Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 18 Jun 2022
Dear Tsz Ying, Thank you very much for sharing your wonderful feedback with us. We are glad you like our design and appreciate all your kind words. Hope to welcome you back to our house soon.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 18 Jun 2022
Thank you for rating us. It is concerning to us that you seem to have a mixed feeling about our house. Please feel free to contact me directly if you would like to elaborate your feedback. Hope to hear from you soon.

10/10 Sangat Bagus

Yuen Man

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Edward Tang/ Director of Guest Experience pada tanggal 18 Jun 2022
Dear Yuen Man, Thank you for rating us. We are thrilled to know you have a great time in our house. Look forward to welcoming you back soon.