Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 835 dari 1000 ulasan" "
10 - Sangat Bagus
835
Penilaian 8 - Bagus. 125 dari 1000 ulasan" "
8 - Bagus
125
Penilaian 6 - Cukup Baik. 20 dari 1000 ulasan" "
6 - Cukup Baik
20
Penilaian 4 - Buruk. 12 dari 1000 ulasan" "
4 - Buruk
12
Penilaian 2 - Sangat Buruk. 8 dari 1000 ulasan" "
2 - Sangat Buruk
8
9,8/10
Kebersihan
9,8/10
Staf & layanan
9,4/10
Fasilitas
9,6/10
Kondisi & fasilitas properti
9,4/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Su Joo
Bepergian dalam rombongan
16 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
해어드라이기가 눈에 잘 보이는 곳에 있으면 좋겠습니다
애완동물 동반은 보기 안좋습니다
Su Joo
Menginap 5 malam pada bulan Mei 2024
10/10 Sangat Bagus
MIYUKI
Bepergian bersama keluarga
11 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Couldn’t have been better. They treat you like royalty. They always ensured we had sufficient water bottles or restocked us, valet brought our vehicle out ahead of time, very friendly staff. Housekeeping is the real MVP for coming multiple times to check up on us and restock our waters. 10/10 stay. Will definitely be back. Thank you
Ofek
Menginap 4 malam pada bulan Mei 2024
10/10 Sangat Bagus
muneyuki
Bepergian dalam rombongan
8 Mei 2024
Disukai: Kebersihan, staf & layanan
素晴らしいホテルです。
ホスピタリティに溢れてます。
muneyuki
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 9 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall it is good
Susie
Menginap 5 malam pada bulan April 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 9 Mei 2024
Aloha Susie,Thank you for choosing to say at Ka Laʻi Waikiki Beach on your recent trip to Hawaii.We appreciate you taking the time to share your stay experience with us, and we are happy to hear that you had a pleasant experience overall.We hope that you had a relaxing flight back home and all of us certainly hope to serve you here again in Waikiki, Susie!Warmest aloha,
10/10 Sangat Bagus
KAYOKO
5 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
KAYOKO
Menginap 3 malam pada bulan Mei 2024
10/10 Sangat Bagus
jazlyn cherice
27 Apr 2024
jazlyn cherice
Menginap 4 malam pada bulan April 2024
10/10 Sangat Bagus
Tanies
Bepergian bersama keluarga
20 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
1st class property.
Tanies
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 8 Mei 2024
Aloha Tanies,Thank you for choosing to stay at Ka Laʻi Waikiki Beach for your family vacation.We are thrilled to hear that you felt the hotel was "1st class property" and all of us are truly grateful for your feedback.We hope that you had a relaxing flight back home and we hope to welcome you all again in the near future, Tanies!Warmest aloha,
10/10 Sangat Bagus
Kevin
Bepergian bersama teman
19 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I believe this was one of the best experiences ever, when it came to the service, and resort!! Everything was above and beyond!!
Kevin
Menginap 6 malam pada bulan April 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 8 Mei 2024
Aloha Kevin,Thank you for allowing us to serve you on your recent stay in Waikiki.We are grateful for you taking the time to kindly share your hotel experience with us and we are delighted to learn that our service was "above and beyond!" and this certainly means a lot to us.All of us will truly hope to welcome you back here in Waikiki, Kevin!Warmest aloha,
10/10 Sangat Bagus
Ikumi
Bepergian bersama keluarga dan anak
16 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was very clean and safe. Great location to the beach and restaurant.
Chelle
Menginap 4 malam pada bulan April 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 22 Apr 2024
Aloha Chelle,Thank you for choosing to stay at Ka Laʻi Waikiki Beach during your trip to Honolulu.We are delighted to learn that you found the location "great" and felt the property "very clean and safe."We are certainly grateful for you taking the time to share your hotel impression with us and will look forward to welcoming you back in the near future, Chelle!Warmest aloha,
10/10 Sangat Bagus
TAMAMI
6 Apr 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
TAMAMI
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 22 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Súper recomendable
Feng
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 17 Apr 2024
Aloha Feng,Thank you for allowing us to serve you on your recent trip to Oahu. We are delighted to learn that over all you and your family had an excellent hotel stay impression and this means a lot to us.We hope that you had a relaxing flight back home and all of us certainly hope to serve you all again, Feng!Warmest aloha,
10/10 Sangat Bagus
Tatsuo
29 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tatsuo
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 17 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was incredible.
Rooms amazing with the exception of the terrible beds and linens.
Only complaint the resort fee we get charged is outrageous and the perks you get for it are falsely advertised.
Vicki
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari Tsuyuri Masuda - Guest Relations Manager pada tanggal 16 Apr 2024
Aloha Ms. Hrelia,Thank you for your recent stay with us at Ka La'i Waikiki Beach and taking the time to provide us to with your valuable feedback. We sincerely apologize that the amenities included in the resort fee was not feasible and linens were not up to our standards. We will take this feedback to the pertinent department staff to reassess the areas of service improvement for our guests.
10/10 Sangat Bagus
Hiroyo
26 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hiroyo
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 15 Apr 2024
On one occasion there was no room service at all --- no explanation was given despite being asked for clarification.....
On v. positive side: we arrived earlier (due to the airline changed schedule), and were instantly offered a temporary (at no cost), room until our designated room was ready.....
Jan
Menginap 13 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 10 Apr 2024
Aloha Jan,Thank you for allowing us to serve you on your recent trip to Oahu. We further appreciate you taking the time to share your stay experience with us.We are happy to learn that you were able to smoothly settle in upon arriving, especially knowing your traveling distance. On the other hand, we regret to hear that we were not able to offer you a room service on one occasion during your stay and we apologize any inconvenience that this may have caused on that day. We will be sure to share your feedback without respective management team for further discussion for future improvements.In the meantime, all of us will look forward to serving you again here in Waikiki, Jan!Warmest aloha,
10/10 Sangat Bagus
miki
18 Mar 2024
Disukai: Kebersihan, staf & layanan
miki
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 9 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location with a great staff and food. They do need a sundries store however. A place to get ice cream or desert wouldn’t hurt either. Very comfortable and beautiful hotel. Would gladly stay there again.
Nancy
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 9 Apr 2024
Aloha Nancy,Thank you for staying at Ka La'i Waikiki Beach during your recent vacation in Waikiki.We further appreciate you kindly taking the time to share your hotel experience with us.We are happy to hear that you found the location "perfect," staff and food "great."Your constructive feedback is certainly appreciated, and we will be sure to share with our management team for further discussions.In the meantime, we will truly look forward to serving you again, Nancy!Warmest aloha,
10/10 Sangat Bagus
Garry
Bepergian bersama keluarga
16 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
If you like getting pampered, this is the place. Of course you pay for that pampering, but just saying. Had a 16th floor view of the ocean..Had a kitchenette and an in-room laundry which since we were in Hawaii for 9 nights proved very convenient. Couch pulled out into a bed which we needed for one night. not the most comfortable couch to sit on and the chair back was too straight up to sit comfortably. The only in-room coffee was the Nespresso machine but no full coffee maker. But after that it was great with the awesome view. Street noise was prevalent even on the 16th floor because it reverberated off of the surrounding tall buildings. But I'd definitely stay here again.
Garry
Tanggapan dari Christie T./Executive Assistant pada tanggal 9 Apr 2024
Aloha Garry,Thank you for allowing us to serve you on your recent Hawaiian vacation in Waikiki.We further appreciate you taking the time to review your stay impression with us.We are glad to learn that overall you had a "pampering" stay and it means a lot to us. On the other hand we are sorry to hear that the couch condition and the noise ambience did not meet your expectations and we apologize for any inconvenience that this may have caused.All of us will truly look forward to serving you again here Waikiki in the near future, Garry!Warmest aloha,
10/10 Sangat Bagus
k
15 Mar 2024
k
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 17 Apr 2024
アロハ k 様この度はカ・ライ・ワイキキビーチへのご宿泊を頂戴し、誠に有難うございました。ご滞在に関しましてご満足いただけました様子、大変光栄に存じております。次回も、ご家族での和やかなハワイ旅のお手伝いかないます折を、一同心よりお待ち申し上げております。Warmest aloha,
10/10 Sangat Bagus
??
14 Mar 2024
??
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 17 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic hotel. Steps to the beach.
Like being on a cruise boat whenever you like.
Mark
Menginap 16 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 9 Apr 2024
Aloha Mark,Thank you for allowing us to serve you on your recent hotel stay in Waikiki.We are honored to learn that you felt out hotel "fantastic" and it truly means a world to us. We are also glad to hear that you enjoyed our proximity to the beach.All of us truly hope to have another opportunity to serve you again in the near future, Mark!Warmest aloha,
10/10 Sangat Bagus
Asiia
Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama hewan peliharaan, Traveler bisnis, Bepergian bersama keluarga
9 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super hotel in the middle of everything
Asiia
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 10 Apr 2024
Aloha Asiia,Mahalo for allowing us to serve you here at Ka La'i Waikiki Beach during your recent trip to Hawaii.We are very grateful to hear that you felt the hotel "super" and that means a lot to us. We are also delighted to hear that you found the location in the middle of everything and we are certain that you enjoyed exploring all the exciting places during your stay.We hope to have another opportunity to assist with your next "super" stay in a near future, Asiia!Warmest aloha,
10/10 Sangat Bagus
Shuta
7 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Shuta
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 15 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Manuk
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 8 Apr 2024
Aloha Manuk,Thank you for choosing to stay at Ka La'i Waikiki Beach during your recent stay in Waikiki.We are glad to hear that overall you had a pleasant impression of your stay.Your feedback is certainly valued and we hope to welcome you back in the near future, Manuk!Warmest aloha,
10/10 Sangat Bagus
??
24 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
とても素敵なホテルでした
??
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 8 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location: convenient to everywhere in Waikiki, but it gets noisy at night
Food: breakfast has many choices, but I found rotten redberries and grape tomatoes more than once during our stay.
Room service is slow. Give extra time for it.
Swim pool is small
Chunfang
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 8 Apr 2024
Aloha Chunfang,Mahalo for allowing us to serve you here at Ka La'i Waikiki Beach during your recent stay in Waikiki.We are glad to hear that you enjoyed the location and found it "convenient."On the other hand, we are very sorry to hear that multiple aspects did not meet your expectations - including fruits quality, ambience, service speed as well as the size of the pool.We apologize for less than desired experience and any inconvenience that this may have caused during your stay.Your honest feedback will certainly be shared with our management team so we can further review and investigate the details to better serve our guests in the future.We appreciate you taking the time to kindly sharing your impression and we truly hope to welcome you back in better circumstances, Chunfang!Warmest aloha,
Tanggapan dari Christie T./Executive Assistant pada tanggal 1 Mar 2024
Aloha June Haak,Thank you for allowing us to serve you here at Ka Lai Waikiki Beach on your recent trip to Hawaii.We are delighted to learn that overall you had a wonderful hotel impression and we thank you for sharing the feedback score with us.We hope to welcome you back here on your next trip to Hawaii, June Haak!Warmest aloha,
10/10 Sangat Bagus
Crystal
Bepergian bersama teman
19 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Professional, friendly staff. Convenient location.
Pool area lacked ambience.
Crystal
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 1 Mar 2024
Aloha Crystal,Mahalo for choosing to stay here at Ka Lai Waikiki Beach and we further appreciate you taking the time to share your hotel stay feedback with us.We are glad to hear that you enjoyed the location was well as interactions with our team members.On the other hand we regret to learn that the pool lacked ambience and we apologize for any inconvenience that it may have caused during your pool use.We truly hope to welcome you back here on your next Waikiki stay, Crystal!Warmest aloha,
8/10 Bagus
Matsuoka
19 Feb 2024
Matsuoka
Menginap 13 malam pada bulan Januari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 1 Mar 2024
Aloha Mr. Matsuoka,Mahalo for choosing to stay at Trump International Hotel Waikiki during your recent stay.We further appreciate you taking the time to kindly share your hotel impression with us.We are delighted to share with you that effective February 7th, we are now rebranded as "Ka Lai Waikiki Beach" under the LXR Hotels & Resorts.All of us will certainly hope to serve you here again in Waikiki, Mr. Matsuoka!Warmest aloha,
10/10 Sangat Bagus
Vrbo
18 Feb 2024
Vrbo
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 1 Mar 2024
Aloha Vrbro,Mahalo for allowing us to serve you on your recent stay in Waikiki.We are glad to hear that you have an excellent stay with us.Your stay feedback is certainly valuable and we hope to welcome you back here soon in the near future, Vrbo!Warmest aloha,
10/10 Sangat Bagus
Leanna
17 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Leanna
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 1 Mar 2024
Aloha Leanna,Mahalo for choosing to stay at Ka Lai Waikiki Beach.We further appreciate you taking the time to share your excellent hotel impression, and this means a lot to us.We hope to welcome you back here in Waikiki in the near future, Leanna!Warmest aloha,
10/10 Sangat Bagus
Mayu
Bepergian bersama keluarga dan anak
17 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
アップグレードをしていただき大変楽しい滞在となりました!
Mayu
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 1 Mar 2024
アロハ Mayu 様この度はカ・ライ・ワイキキビーチへご宿泊いただき、誠にありがとうございました。お部屋のアップグレードをお楽しみいただけました様子をご共有下さり、心より感謝申し上げます。皆様おそろいで、かけがえのない思い出でいっぱいのハワイご旅行になられた事かと存じます。次回もご来館の機会に恵まれますよう、Mayu様のお越しをお待ちいたしております。Warmest aloha,
10/10 Sangat Bagus
Harmony
Bepergian bersama teman, Bepergian bersama keluarga
15 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved how the lobby is on the 6 th floor offering stunning views of the sunset to all guests. The staff are incredible, top notch extremely accommodating. The hotel is super classy. This was our second stay over the past 5 years, we will return again.
Harmony
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 1 Mar 2024
Aloha Harmony,Thank you for choosing to stay here again and we are grateful to learn that you have a wonderful return stay.We are delighted to hear that you felt the staff "incredible, top notch extremely accommodating." We will be sure to share your kind review with our entire team members.Thank you for kindly sharing your feedback with us and all of us will certainly look forward to your future stay with us, Harmony!Warmest aloha,
10/10 Sangat Bagus
MASAKO
15 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
MASAKO
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Christie T./Executive Assistant pada tanggal 1 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best hotel I’ve ever stayed at
Christopher
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 1 Mar 2024
Aloha Christopher,Mahalo for allowing us to serve you here at Ka Lai Waikiki Beach on your recent stay in Hawaii.We are happy to hear that you found our hotel "best ever" and we appreciate you sharing your excitement with us!All of us will certainly look forward to serving you here again, Christopher!Warmest aloha,
10/10 Sangat Bagus
Yoshiro
11 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Yoshiro
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 1 Mar 2024
트럼프에서 새로운 호텔로 바뀌면서 직원들이 시스템에 적응이 안된건지 계속된 미숙함이 보였습니다. 이 때문에 로비 카운터에 4번이나 찾아가는 불편함이 있었고 원래 예약한 금액에 3배에 해당하는 비용을 시스템 사유로 결제 받았습니다. 주차는 하루 하였는데 2일치를 청구 하였고, 짐을 옮겨준다고 하여 맡겼는데 그냥 로비 옆에 덩그라니 하루종일 남겨두어서 많이 당황스러웠습니다. 새로 옮겨준 방에는 냉장고가 제대로 작동하지 않아서 아침 나갈 준비 하는 과정에 수리기사하고 1시간 넘게 같이 있었습니다. 아침 식사는 인당 45불을 내야하지만 메인으로 뭐를 먹으려면 별도로 돈을 내셔야 하고 기본으로는 정말 먹을게 없습니다. 저는 이 호텔을 다시는 오지 않을겁니다
Traveler terverifikasi
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Christie T./Executive Assistant pada tanggal 8 Apr 2024
Aloha Anonymous,Mahalo for choosing to stay at Ka La'i Waikiki Beach.We regret to hear that there were multiple issues during your stay and we truly apologize for any inconvenience you had to endure during your stay.All of us are certainly taking this seriously and our management team has reached out to you further discuss on how to make this right for you.We appreciate you taking the time to provide us with detailed and valid perspective, and we will be certain to work on improvements. We hope we regain your confidence so that we may welcome you back in better circumstances that you so deserve. Please let us know if we may be of any assistance.Warmest aloha,