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Ulasan untuk Millstone Country Inn

4 out of 5
Millstone Country Inn
Sheffield Road, Hathersage, Hope Valley, England

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 61 dari 136 ulasan" "
Penilaian 8 - Bagus. 56 dari 136 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 136 ulasan" "
Penilaian 4 - Buruk. 4 dari 136 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 136 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Consuelo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very kind people, cozy ambient with chimenies with fire!!!!! Lovely
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Caz pada tanggal 22 Mei 2024
Thank you for your feedback, we are pleased you enjoyed your stay with us

10/10 Sangat Bagus

Albana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Caz pada tanggal 5 Des 2023
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 Sangat Bagus

Kelly

Menginap 1 malam pada bulan November 2023
Tanggapan dari Caz pada tanggal 22 Des 2023
Thank you for your feedback, we are pleased you enjoyed your stay.

8/10 Bagus

Kiu Lee Eve

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Caz pada tanggal 25 Okt 2023
Thank you for your feedback, we hope you enjoyed your stay with us.

8/10 Bagus

Caroline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed one night. Room was clean and beds were comfortable. Food was excellent. We had lasagne which was really tasty. Breakfast was good.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Caz pada tanggal 23 Okt 2023
Thank you for your feedback, we are pleased you enjoyed your stay with us.

6/10 Cukup Baik

Robert

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Weekend Stay
Basics were satisfactory and room clean and comfortable with all facilities working. However, the room was not touched during our stay; no bed-making, waste paper bin not emptied; tea and milk not replenished. This may have been due to staff shortages from vacancies notice displayed. Short menu, evening meals, fresh veg, well cooked. Perhaps too many dogs around.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Caz pada tanggal 22 Sep 2023
Thank you for your feedback, I apologise for the lack of communication as rooms are not serviced daily, but supplies are available if required.

10/10 Sangat Bagus

Claire

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect stay
Great host and fantastic walk from the car park
Menginap 1 malam pada bulan September 2023
Tanggapan dari Caz pada tanggal 11 Sep 2023
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 Sangat Bagus

Caroline

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Caz pada tanggal 9 Agu 2023
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 Sangat Bagus

C

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Weekend away with pooch
Very dog friendly which our dog enjoyed and meant we could relax. Very friendly service nothing too much trouble such as freezing my ice packs for me. Beds comfortable. Generous plates of food. Nice atmosphere.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Caz pada tanggal 24 Jul 2023
Thank you for your feedback, we are pleased you enjoyed your stay with us.

8/10 Bagus

Michael

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Caz pada tanggal 16 Jun 2023
Thank you for your feedback, we hope you enjoyed your stay with us.

10/10 Sangat Bagus

JENNY

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Caz pada tanggal 12 Jun 2023
Thank you for your feedback, we are pleased you enjoyed your stay with us.

8/10 Bagus

Lizzi

Disukai: Staf & layanan, kenyamanan kamar
Perfect for dogs!
Great location and wonderful staff. Our Labrador was welcomed with open arms and she didn't want to leave! Rooms were spacious and comfortable. The breakfast was great, a heart meal ready for a days walking. Short drive from Mam Tor and Kinder which meant we could get there early, ahead of any crowds.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Caz pada tanggal 1 Jun 2023
Thank you for your feedback, we are pleased you enjoyed your stay with us.

8/10 Bagus

Monika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Caz pada tanggal 30 Mei 2023
Thank you for your feedback, we hope you enjoyed your stay with us.

8/10 Bagus

paul s

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good weekend stay
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Caz pada tanggal 11 Mei 2023
Thank you for your feedback, we hope you enjoyed your stay with us.

6/10 Cukup Baik

Stephen

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2023
Tanggapan dari caz pada tanggal 4 Mei 2023
Thank you for your feedback, we hope you enjoyed tour stay with us.

8/10 Bagus

Andrew

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the scenic location. Accomodation and food were good. Staff were helpful and friendly. Great place to stay for walkers and dog friendly.
Tanggapan dari caz pada tanggal 1 Mei 2023
Thank you for your feedback, we are pleased that you enjoyed your stay with us.

10/10 Sangat Bagus

Charlie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect For Everything! Highly recommended!
My partner and I booked this accommodation for 1 night of our 2 night trip exploring the Peak District, we are gutted we didn't stay here for the 2nd night! The room was very clean and inviting, the bed was super comfy, all room amenities included, lovely big towels and a modern well kept feel. The room definitely benefits from not being carpet - I feel it's so much cleaner especially in these hiking/walking locations so A* for that too! We had dinner and breakfast here and couldn't fault either meals, service was spot on, food was yummy and piping hot! Barney, the four legged assistant was very handsome, we enjoyed his side eye at breakfast for a bit of sausage and he was a pleasure to have dine with us. We don't plan on heading up again for a while but we wouldn't entertain staying anywhere else. Everything was very easy to get to from this location, the views from the carpark/ room window were lovely and an all rounder ticking all the boxes for us.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Caz pada tanggal 27 Apr 2023
Thank you for your feedback, we are pleased you enjoyed your stay and look forward to welcoming you back in the future.

8/10 Bagus

CHI KEUNG

Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Caz pada tanggal 28 Des 2022
Thank you for your feedback, we hope you enjoyed your stay with us.

10/10 Sangat Bagus

moonbeam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Stay!
Excellent hosts. Family and Dog Friendly, nice location and good value. Place nice and warm too!
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Caz pada tanggal 22 Des 2022
Thank you for your feedback, we are pleased you enjoyed your stay with us.

8/10 Bagus

Janet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely country inn - worth a visit.
Nice cosy room, clean and comfortable. Pub was very quiet because road works were a problem. Local carol singers in the bar were wonderful, a lovely experience. Famous pies, good selection of real ales - recommended!
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Caz pada tanggal 22 Des 2022
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 Sangat Bagus

Dawn J

Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Caz pada tanggal 8 Des 2022
Thank you for your feedback, we are pleased you enjoyed your stay with us.

4/10 Buruk

Joanna

Menginap 1 malam pada bulan November 2022
Tanggapan dari Caz pada tanggal 15 Nov 2022
Thank you for your feedback, I am sorry that you were disappointed in your stay with us.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Caz pada tanggal 10 Okt 2022
Thank you for your feedback, we hope you enjoyed your stay with us.

10/10 Sangat Bagus

Cristina

Menginap 1 malam pada bulan September 2022
Tanggapan dari Caz pada tanggal 20 Sep 2022
Thank you for your feedback, we are pleased you enjoyed your stay with us.

6/10 Cukup Baik

Andrew

Tidak Disukai: Staf & layanan, kenyamanan kamar
Could be a great place to stop, but not yet
Really hot day and very little ventilation in the room. Hotel staff seem there to take the money and not really interested in service. No food after 7.30pm. They seem to be very short staffed and those that are there are adequate.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Caz pada tanggal 20 Jun 2022
Thank you for your feedback, my apologies for the staff service that you experienced, I have passed your comments onto the Hotels Management team in order for them to address the issues that you have raised.

10/10 Sangat Bagus

Bhavin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed our stay here, the location was convenient, the food was amazing and the room was just right for what we needed.
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Caz pada tanggal 20 Jun 2022
Thank you for your feedback, we are pleased you enjoyed your stay with us.

8/10 Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A comfortable stay in a beautiful location.
Menginap 3 malam pada bulan April 2022
Tanggapan dari Lauren pada tanggal 19 Apr 2022
Thank you for your review. We hope you enjoyed your stay with us.

8/10 Bagus

Catherine

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2022
Tanggapan dari Lauren pada tanggal 19 Apr 2022
Thank you for your review. We hope you enjoyed your stay with us.

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly staff, nice room and a great breakfast.
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Caz pada tanggal 20 Des 2021
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 Sangat Bagus

R

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Extremely friendly and helpful staff. Very good quality meals and excellent cakes!
Menginap 3 malam pada bulan Oktober 2021
Tanggapan dari Caz pada tanggal 2 Nov 2021
Thank you for your feedback, we are pleased you enjoyed your stay with us.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super friendly and helpful staff. Beautiful food. Fantastic view. Dog friendly :)
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Caz pada tanggal 27 Okt 2021
Thank you for your feedback, we are pleased you enjoyed your stay.

10/10 Sangat Bagus

Anneliese

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Had a absolutely fantastic stay staff are friendly room was amazing brilliant view food was excellent and owners went above and beyond would definitely recommend and stay again
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Caz pada tanggal 27 Okt 2021
Thank you for your feedback, we are pleased you enjoyed your stay.

10/10 Sangat Bagus

Brian

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great value.
Lovely stay with a couple of mates. Room was excellent, nice clean beds and towels, lovely bathroom although the sower controls were a little confusing for me! Food was first class. I had steak, which was cooked perfect. My mates had fish and chips, which they said was excellent. Staff, first class. Polite and helpful. Over all good value for money and would go back there again.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Caz pada tanggal 11 Okt 2021
Thank you for your feedback, we are pleased you enjoyed your stay with us.

2/10 Sangat Buruk

Anandraj

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
First and last stay!
I was given a room which was the extension of the bar.The walls were made of wood with no windows anywhere in the accommodation. I was hugely disappointed and angry as it not the room seen in the pictures (with window and plastered walls)when I booked the room in hotels.com website. The cleanliness was shocking with few spiders spotted in the room, dirty sofa, toilet and stinking of wood from the wooden walls. This place have put my family at risk of catching covid with nil ventilation, 11year old child was scared to sleep with spiders in the property and pungent wood smell triggered my wife’s wheeze. As a result, the whole family didn’t have a sound sleep. I also felt that I was hugely discriminated due to my race providing an unpleasant room different to others stayed on that day. I didn’t pay such a huge price for such a worst experience of my 15 years travel life. I feel that hotels. com has to take full responsibility and refund me fully for putting me and my family through this grim experience.
Menginap 1 malam pada bulan September 2021
Tanggapan dari Caz pada tanggal 14 Sep 2021
Thank you for your feedback, I apologise for the poor standard of cleanliness of your room. I have passed your comments onto the Hotels Management team.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff, updated bedroom but quite small and the pub is a little dated. But overall a pleasant stay.
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Caz pada tanggal 14 Jul 2021
Thank you for your feedback, we are pleased you enjoyed your stay.

8/10 Bagus

Mark

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Walking the Peak District
Clean room, great food, great staff . Hotel could do with a bit of a clean up. Worth the money paid.
Menginap 4 malam pada bulan Juli 2021
Tanggapan dari Loz pada tanggal 27 Agu 2021
Thank you for your feedback, we are glad you enjoyed your stay with us!

10/10 Sangat Bagus

Donna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ideal location for overnight stay in the peaks. Have stayed in this hotel numerous times and will stay again in future. Great location, food and service.
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Caz pada tanggal 5 Jul 2021
Thank you for your feedback, we are pleased you enjoyed your stay and look forward to seeing you again in the future.

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The Millstone provided us with the opportunity to have some quality downtime. Every member of staff was friendly ,helpful. Bedroom comfortable and breakfast served quickly and substantial. The Millstone was perfectly placed for our visit to the Peak District and all that it offers.
Menginap 4 malam pada bulan Juni 2021
Tanggapan dari Caz pada tanggal 9 Jun 2021
Thank you for your feedback, we are pleased you enjoyed your stay.

10/10 Sangat Bagus

Donna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel in a great location
Second time staying as part of a short weekend hiking trip. Comfortable room, great food and great location.
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Caz pada tanggal 2 Nov 2020
Thank you for your feedback, we are pleased you enjoyed your stay.

6/10 Cukup Baik

Holly

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Great location, tired room
Set in an amazing location, and with great access to walks and bike rides. The staff were great at providing information on changes due to Covid and all was very clear. And they were really friendly when we had dinner in the pub. The main disappointment was the room. The mattress was well overdue being replaced, the curtains just a bit too small with one curtain rail starting to fall off. The wooden flooring and thin ceiling also meant we could hear a lot from upstairs. This meant that on the whole the room didn't feel like it matched the price we paid. From reading other reviews potentially other rooms have been refurbished recently, and hopefully this room is next. Breakfast was a takeaway bag of bread for toast, orange juice, packaged muffin and packaged croissant. A reasonable breakfast but we would have loved to have something fresher or more varied, and a side table or something to eat at in the room. Having said that we also understood that this was making the best of a difficult situation.
Menginap 4 malam pada bulan September 2020
Tanggapan dari Caz pada tanggal 10 Sep 2020
Thank you for your feedback, we are working hard to improve our facilities and have an ongoing refurbishment plan throughout the bedrooms.

8/10 Bagus

Oliver

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stunning location
Lovely hotel, in a beautiful part of the world. The room was clean, spacious and light. The only thing I would have liked was the option of a cooked breakfast. The continental breakfast was nice, but having the option of cooked would have been better. However, I knew this when I booked the room so it’s not a complaint, just personal preference. Overall a very enjoyable stay, friendly and helpful staff and a stunning location.
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Caz pada tanggal 7 Sep 2020
Thank you for your feedback, we are hoping to return to cooked breakfasts again shortly.

8/10 Bagus

Davec, St Helens

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at Millstone on a miserable, wet Thursday night. This meant there were few other people in the pub and we were unable to use the terrace overlooking the valley, which was a shame. From the start, staff tried hard to make us welcome and we were given clear information on changes to normal procedures caused by Covid. This included an explanation of breakfast arrangements. Our room was basic, but very clean and recently refurbished. We ate in the pub that evening and enjoyed a good meal from a typical pub menu. Staff were constantly cleaning when not dealing with customers, which was reassuring. Breakfast the next morning was a takeaway bag of croissant, muffin and bread for toast. A toaster was available for use. A carton of orange juice was included and there were tea and coffee making facilities in the room. In decent weather we could have sat on the terrace to eat breakfast, but continued rain meant we had to sit in our room. Overall we felt that staff were trying hard to make the best of difficult circumstances.
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Caz pada tanggal 2 Sep 2020
Thank you for your feedback, we are pleased you enjoyed your stay.

8/10 Bagus

Mr SAFWAN

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2020
Tanggapan dari Caz pada tanggal 2 Sep 2020
Thank you for your feedback.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awful experience
On arrival we were not informed of Covid-19 restrictions during our stay. There were no towels in our room and nobody was available to provide us with any that evening or the next morning. Breakfast was a takeaway packed lunch that we had to eat in our room - even though the restaurant is open in the evening for reservation and walk-ins, residents aren't able to have a breakfast in the restaurant which doesn't make sense. The room was not cleaned and no towels provided, no re-stocking of tea / coffee cups so we had no facilities for the second evening or the next morning. When we brought this up with the management they did not seem to care and just blamed their staff and Covid-19. They gave us a couple of towels (still not enough to last the length of our stay) and said they would sort the other issues but did not. There was no apology or want to fix these problems. Had we been told there were limited services when checking-in and there been enough towels, cups, coffee etc. in our room to last the duration of the stay it would have been more pleasant but it is very obvious the management are using Covid-19 as an excuse to take advantage of saving costs in areas that suit them only. Food service was not great, no table service in-line with most restaurant practices to support social distancing, our waiter disappeared and kitchen closed whilst we were still looking at the menus so we weren't able to finish our meal. VERY disappointing for £150 p/night. Avoid.
Menginap 2 malam pada bulan Agustus 2020
Tanggapan dari Caz pada tanggal 24 Agu 2020
Thank you for your feedback, I am sorry you were disappointed with your stay and that the facilities and service were not as they should be. Covid 19 has of course affected us all and changed many aspects of our operation, but this does not excuse many of the above issues. I have passed all of your comments to the Management team who are working hard to improve the service and facilities. We hope you will choose to stay with us again in the future so we can restore your faith in us.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Comfortable but needs more attention to detail.
Very nice staff and a comfortable room. Needs touching up though as the room had a couple of snags that required fixing.
Menginap 2 malam pada bulan Agustus 2020
Tanggapan dari Caz pada tanggal 24 Agu 2020
Thank you for your feedback, we are pleased you enjoyed your stay. Your comments have been passed to the team so they can look at the room favcilities.

8/10 Bagus

Richard

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Midweek break
Our stay overall was very good but I do feel the communal areas good do with a lick of paint and a freshen up. Our room was comfortable and clean and given the current circumstances breakfast was ok and they are doing what they can in difficult times.
Menginap 2 malam pada bulan Agustus 2020
Tanggapan dari Caz pada tanggal 12 Agu 2020
Thank you for your feedback, we are working hard to improve our services and facilities.

10/10 Sangat Bagus

Ben

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful location, excellent hotel
Fantastic location. Easy to access. Stunning view from our view. Entirely dog friendly! Beautiful view. You aren't far from some more beautiful scenery too! Only downside world be the that it's located on a fairly busy main road. Really can't complain that. Would definitely stop there again! Fantastic!
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Caz pada tanggal 12 Agu 2020
Thank you for your feedback, we are pleased that you enjoyed your stay and look forward to welcoming you back.

2/10 Sangat Buruk

Jonathan

Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Caz pada tanggal 12 Agu 2020
Thank you for your feedback, I am sorry that you did not enjoy your stay with us.

8/10 Bagus

Craig

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Caz pada tanggal 12 Agu 2020
Thank you for your feedback, we are pleased you enjoyed your stay.

8/10 Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice stay
Nice friendly atmosphere. Room was cold and radiators didn't work well. I think previous occupants had been fiddling with the valves and turned them off but this could have been checked. I think they also need bleeding as warm at bottom, cold at top. Slight problem with the bill as I had prepaid with hotels.com but was told on check out that no payment had been received. When I checked later the payment had definitely been made to hotels.com so they sorted out a refund. Real ale good and also breakfast good. All staff very friendly. Nice open fires and wood burners.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Lauren pada tanggal 25 Feb 2020
Many thanks for your feedback. We are glad to hear you enjoyed your stay! I do apologise about the billing issues but I am pleased to know this was quickly resolved and we will get the radiators looked into. We hope to welcome you back soon!