Hotel Ramah Hewan Peliharaan di Horley

"I think the property could be managed better. There was no fridge in the room which was very inconvenient - I wanted to keep my drinks cold but couldn't. The bathroom amenities were very basic and no bath salts, soap by the bath area for example. The room balcony should be cleaned daily- it is full of pigeon poop. Otherwise, the property itself is lovely and historic, there's alot of potential to make this hotel a 5 star place, but you need a good management to be able to do this. The restaurant...

"Amazing family room, double height. Rooms very quiet at night. Staff very friendly."

"I really liked the character of this hotel. The rooms were spacious and perfect for us."

"Arrived at a pitch black compound with no lighting, had to rely on my phone's flashlight. My son FELL DOWN in the darkness. Called the service number for help and was basically told 'other guests managed, so you should too'. Not only is this unsafe, it's unacceptable customer service. Very disappointed and would not recommend."

"We would highly recommend the Hilton Gatwick Airport Hotel. The room was spotless and spacious. The bed was super comfortable. The staff extremely friendly and offered us an upgrade. The added bonus was the delicious breakfast with a wonderful selection of food"

"Just a hassle free relaxing stay for one night at a comfortable pet friendly hotel. "

"Beautiful hotel and fantastic staff"

"Staff were very friendly and helpful. Only ate there for breakfast but that was plentiful and well cooked. Spa facilities were nice and clean. Pool temperature good."