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Ulasan untuk Ibis Hull City Centre

2 out of 5
Ibis Hull City Centre
Osborne Street, Hull, England

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 389 dari 1000 ulasan" "
Penilaian 8 - Bagus. 421 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 115 dari 1000 ulasan" "
Penilaian 4 - Buruk. 42 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 33 dari 1000 ulasan" "

8,4/10

Kebersihan

8,8/10

Staf & layanan

8,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Melanie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff day and night. We have stayed there a couple of times now and would definitely return.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Kelly

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The room was clean (apart from a stained carpet), the bed was comfy and the staff lovely but the rooms, lighting and corridors are quite depressing and unwelcoming.
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

rajinder, Belvedere

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Professional staff very polite and helpful
Menginap 3 malam pada bulan April 2024

6/10 Cukup Baik

Stephen

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Roadworks outside , no parking . Staff not very helpful.Foyer needed vacuuming . Very noisy .
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Paul

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Ben

Disukai: Staf & layanan, kondisi & fasilitas properti
All in all for the price and needing a night away I’d say you can’t go wrong. Decent price. Decent rooms. Front of house staff very polite. Just lacked a decent food and drink offering but all in all. Good value.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Phil Woods pada tanggal 25 Apr 2024
Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind Regards Phil Woods, General Manager.

10/10 Sangat Bagus

David

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
although its the run of the milll Hotel its clean friendly comfortable and close to the centre of hull.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Phil Woods pada tanggal 25 Apr 2024
Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind Regards Phil Woods, General Manager.

2/10 Sangat Buruk

Sakhawat

Disukai: Staf & layanan
The service was good
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Danielle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was great
Menginap 1 malam pada bulan April 2024
Tanggapan dari Phil Woods pada tanggal 25 Apr 2024
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind Regards Phil Woods, General Manager

10/10 Sangat Bagus

Richard

Traveler bisnis
Disukai: Fasilitas
Excellent check in (fast) and local parking nearby. Very comfortable nights sleep and good breakfast
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Phil Woods pada tanggal 25 Apr 2024
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind Regards Phil Woods, General Manager

10/10 Sangat Bagus

Sally

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Can't beat it for location on my trips to Hull. Also like the atmosphere.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Phil Woods pada tanggal 25 Apr 2024
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind Regards Phil Woods, General Manager

2/10 Sangat Buruk

Jonathan

Menginap 3 malam pada bulan Maret 2024

2/10 Sangat Buruk

Helen

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This place needs updating. Dirty and falling to bits. Go to TRAVEL LODGE cheaper and more modern and cleaner. Will never stay there again. Staff were lovely and excellent service from them.
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Frances

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Natasha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Absolutely ace, everything you would except.
To capitalise on the prompting words…. I would say ‘amazing’ rooms were exactly what you would expect from a go to chain of hotels… clean rooms, advertised amenities above par… polite and attentive staff… and the obvious hull charm lovely people and whitty banter you would only ever find in such a city.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Phil pada tanggal 2 Mar 2024
Thank you for your kind comments and compliments - I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind Regards Phil Woods, General Manager

6/10 Cukup Baik

Ian

Lack of communication.
Breakfast on first day no problem. On second, we were told by staff we had not paid for the breakfast we were eating. Then the manageress confronted us in a loud voice so that other guests could hear, and said we had not paid for breakfast. Very embarrassing, What went wrong with the booking system please? Please send an answer to me.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

george

Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Sandra

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Phil Woods pada tanggal 6 Feb 2024
I am sorry that on this occasion you where disappointed with your stay. If you would like to provide us with further feedback then we can investigate these issues. Kind Regards Phil Woods, General Manager

10/10 Sangat Bagus

Don Tilina Milan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Lovely staff in a dated building.
Service was friendly and excellent but this is a tired old hotel and not nearly worth the £70 a night that I paid.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Derek

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Deborah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good sleep
Excellent services, nice clean it was quiet at night ,good breakfast, staff really nice can't do enough for you woild recommend to family and friends thank you
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good for the price.
The room was tidy and clean though perhaps a little 'tired'. It was comfotable for an overnight stay and I would happily use this hotel again.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Petur Thor

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

2/10 Sangat Buruk

Adrian

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
1. To start with, when you arrive, there is mo place to park so that you can drop off your bags. 2. There was no one at the counter. Took 5 minutes with a quick toilet break before I get served. 3 parking is public and it is 2 blocks away 4. Room is average. I am very sure that white collar crime prison looks better than the room. It’s dark and dingy, and I can feel the bacteria crawling underneath the feet 5. As I was assigned to ground floor, I open up to fence.(so no difference to prison) 6 as there is no parking right in front, a small wrong turn means I have to make a 20 minutes circle around the city just to get back to the entrance of the hotel. 7 I checked out after 30 minutes and when I spoke to Expedia, they told me that ibis told them That I have not check out according to their system, after 12 hours…. Wow I checked in for 15 minutes for me to decide to go look for a hotel. And I upgraded myself to Doubletree By Hilton just to buy myself some Love after seeing Ibis.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Phil pada tanggal 11 Jan 2024
I am sorry to hear that you was disappointed with your experience at Ibis Hull. Unfortunately we do not have parking at the hotel which is stated on Expedia and we recommend a local carpark. Due to the current roadworks in the city centre which are beyond our control the parking can be difficult to find if the turning is missed. When walking to/from the hotel to/from the carpark it is less than a 1 minute walk.All of our rooms overlook either the road or the yard area at the back of the hotel. The fence you are describing separates the garden area from the public footbath and was put in place to stop members of the public seeing into the bedrooms. The fence is at least 4 metres from the window. If you had preferred a room on a higher floor then you could have asked at reception. I am sorry that you did not give us the opportunity to rectify the issues you raised and I hope you enjoyed your time in Hull.Kind RegardsPhil WoodsGeneral Manager

10/10 Sangat Bagus

Derek

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Derek

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Stephen

Bepergian dalam rombongan
Disukai: Staf & layanan
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Derek

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Nabaz

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

george

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

george

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kara

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Michaela

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Easy to fine. Staff nice, perfect location, car park close by
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Sebastian

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

MUHAMMED ALI

Menginap 3 malam pada bulan November 2023

8/10 Bagus

Matthew, Harrogate

Disukai: Kebersihan
Central city location - convenient for city visit
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Mandy

Traveler bisnis
Disukai: Kebersihan, staf & layanan
The staff were excellent and helpful, especially Lynda as I was visiting the hospital daily, just found the area scary as a single woman and so got taxis to and from the hospital each day/night
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Joanna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely stay!
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Smoking in Rooms?
Normally a decent stay in the lower floor rooms. Got a 3rd floor room which smelt of cigarettes. Our friends in another room discovered that the smoke alarm was covered up with tape!
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Paul

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great for a night on the town
Central location friendly staff basic clean rooms. A bin in the room would have been welcome
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Esther

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Ibis hull central stay
The room was a good size but smelt of cigatettes and Im a non smoker...needed some painting and the heater serviiced and fixed as it was cold in the evenings... You hear everyomes door closing so maybe some cushioning in tbe doors so you dont here them close shut The bed was just right and the shower was lovely and big...naybe thicker carpets so you dont hear the upstairs...but as fir a 2 star it was good....
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Derek

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Michelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Phil

Disukai: Kebersihan, staf & layanan
You get what you pay for
The room and service was nice. However, other people were noisy through the night with constant banging, slamming doors and shouting. By midnight, I wanted to go home. The breakfast was cold and coffee not that great either.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Phil pada tanggal 21 Okt 2023
Thank you for your comments, we can assure you that the issues raised will be looked into and dealt with accordingly. Kind Regards Phil Woods, General Manager

8/10 Bagus

Julie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Our stay was good although the hotel was noisy.Our room was above the staff smoking area and staff entrance. There must also be an issue with the water pipes as they were very loud. The staff were lovely,very welcoming and helpful
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Phil pada tanggal 21 Okt 2023
Thank you for your comments, we can assure you that the issues raised will be looked into and dealt with accordingly. Kind Regards Phil Woods, General Manager

8/10 Bagus

Kevin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient for the area i needed to be
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Phil pada tanggal 21 Okt 2023
Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind Regards Phil Woods, General Manager.

6/10 Cukup Baik

Tammy

Bepergian bersama teman
Disukai: Staf & layanan
Room was basic- there was only a bin in the bathroom & we even struggled to find that! Tea tray contents are dire- unbranded tea bags are a huge no-no. The air-con unit made a high pitch screeching noise intermittently even when switched off The wall light switches were really confusing- they fidnt seem to control anything The corridor absolutely stank of a bleach/chlorine type smell but nothing was apparent Communal areas decor was tired/dated Bedding was nice & clean but the sheet wasnt fitted on the bed properly and the mattress topper was poking out the side. Good to have opportunity of extra pillows Outside the hotel felt very intimidating- lots of people hung around the entrance doors- mainly smoking. Very little to do in the immediate area. Adhacent multi-story parking was only £3 for 24hrs which was brilliant.
Menginap 1 malam pada bulan Oktober 2023