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Ulasan untuk Courtyard by Marriott Decatur

3 out of 5
Courtyard by Marriott Decatur
1209 Courtyard Cir SW, Decatur, AL

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 245 dari 430 ulasan" "
Penilaian 8 - Bagus. 115 dari 430 ulasan" "
Penilaian 6 - Cukup Baik. 37 dari 430 ulasan" "
Penilaian 4 - Buruk. 18 dari 430 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 430 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,2/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jorge

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Nick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
A very stark hotel. Nothing cozy about the hotel with no amenities.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kati pada tanggal 2 Mei 2024
Hello,Thank you for your honest feedback. We are sorry about your disappointment with the amenities. Our hotel is centered around the business traveler, with areas to unwind in the evening in our beautiful courtyard area, and a made to order breakfast in the morning. Our evening bar is fully stocked, and we have a wide variety of dishes that we serve at night. We offer two meeting spaces, a fully equipped fitness center and a small laundry room. We do not offer a pool or complimentary breakfast, however, our cooked to order breakfast and Starbucks is quite tasty. There are several rate packages available that include breakfast in the price. We are so happy to assist you in booking a rate that might include more with your stay. We hope to see you again!All my best,Kati ThompsonGeneral Manager

4/10 Buruk

Nicole

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
This property has no pool but pricing is high. It reeked of cigarette smoke down hallways. People sitting in the parking lot smoking weed and loud music. Beds were hard. I don’t recommend this place for the price.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Kati pada tanggal 15 Apr 2024
Hello,Thank you for bringing these issues to my attention. I will review protocol with staffing to ensure a safe environment for all guests. Thank you,Kati Thompson General Manager

10/10 Sangat Bagus

Thomas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
,
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Kati pada tanggal 13 Feb 2024
Thank you so much for the great review!

10/10 Sangat Bagus

Heather

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
When we first got there, nobody was at the front. It took us about 10 minutes before we could actually check in but after that it was smooth sailing. It’s been four days since we left and I still don’t have the credit back on my card. I don’t know if that’s a bank issue or if that’s a hotel issue but outside of those two things it was wonderful.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kati pada tanggal 21 Des 2023
Hi Heather,Thank you so much for taking the time to tell us about your experience. I am so sorry to hear that the staff was not waiting to greet you at arrival. I will investigate to see what happened as this is not the norm here. Those pending authorizations can sometimes take days, but please let me know if the hold isn't back within 7 to 10 business days. I'm not sure if I can help, but I will try! Please come back and visit us again soon.Thank you,Kati Thompson

10/10 Sangat Bagus

Brenda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff could not have been better! The beds were extremely comfortable and the shower was perfect. I highly recommend this hotel.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kati pada tanggal 21 Des 2023
Hi Brenda!I am happy to hear that you got a good nights sleep and good service! Please come back again soon!Thank you,Kati ThompsonGeneral Manager

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Carol

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is my 3rd or 4th visit to this property - the area around the property feels safe, the staff are exceedingly pleasant & professional and the rooms are always extra clean. Instant hot water in the showers, little to no external noise can be heard from the room, excellent coffee, a mini-fridge and a microwave. They have a bar/restaurant during certain hours of the day and a well-stocked ‘convenience store’ available 24x7. Highly recommend!
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Kati pada tanggal 21 Des 2023
Hi Carol!Wow! Thank you so much for the positive feedback! It makes the staff proud to know they are doing a good job. We hope to see you here again soon!All my best,Kati

10/10 Sangat Bagus

Ann

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall clean but there were some issues with things not working in the room. They had to move us.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Kati pada tanggal 23 Okt 2023
Hello Ann!I am so sorry you had issues and had to be moved. We appreciate that you are still willing to recommend our hotel. It seems we have some things we need to work on, we will strive to do better! Thank you again! Please come back and see us soon!Kati ThompsonGeneral Manager

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I recommend a stay
Wonderful stay in a remodeled hotel. Great showers, new carpet, and comfortable bedding. Staff was willing to go the extra mile to make it special. Outdoor gas firepit was a plus. Wish they had a pool. The only thing wrong that I could see was that the ice machine had not been properly cleaned in a long time. Black buildup was visable.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Kati Thompson pada tanggal 10 Okt 2023
Hi Lisa!Thank you so much for the positive feedback! I will get maintenance to check the ice machines and make sure they get on a regular cleaning schedule. I will let the staff know to keep up the good work!Please come back and visit again soon!Thanks,Kati

10/10 Sangat Bagus

Kaleena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Kati Thompson pada tanggal 10 Okt 2023
Thank you for the great rating! Come back and visit soon!Thanks,Kati

10/10 Sangat Bagus

Monica

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 2 malam pada bulan September 2023
Tanggapan dari Marley pada tanggal 29 Okt 2023
Dear Monica,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 Sangat Bagus

Steven

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommend this location the hotel was great
Location was amazing. The hotel is undergoing some construction, but the check-in was seamless. The room was amazing. It was comfortable and quiet and the staff was super friendly! Warm baked cookies topped off a perfect overnight stay
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Marley pada tanggal 24 Jul 2023
Dear Steven,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

2/10 Sangat Buruk

Johnny

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We didn't like anything about this property.We tried to get a refund and they informed us we would have to go through a long, lengthy process with Expedia and still have to pay for it.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Marley pada tanggal 12 Jul 2023
Dear Johnny,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area to deliver the service you deserve.Sincerely,MARLEY BRACKINDual Front Office Manager

2/10 Sangat Buruk

Dino

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The staff botched our check-in. The room was nice, simply because it appears to be recently renovated.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Marley pada tanggal 28 Jun 2023
Dear Dino,Thank you for taking the time to let us know about your experience while staying with us. We recognize your time is valuable and appreciate the feedback you have provided. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with our leadership team to ensure the necessary guidelines are in place. We will work to improve our arrival experience and do our best to prevent similar issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area to give us a chance to deliver the service you deserve.Sincerely,MARLEY BRACKINDual Front Office Manager

6/10 Cukup Baik

Samantha

Bepergian bersama keluarga
It was okay, but would have liked to have known of current construction of building. It was confusing and very inconvenient. The complimentary coffee was cold and my breakfast order was over looked and then when the staff realized it. The food was soggy and tasted terrible. The only good thing was the Starbucks coffee. The ladies at the front desk were very nice despite the ruined stay.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Marley pada tanggal 28 Jun 2023
Dear Samantha, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,MARLEY BRACKINDual Front Office Manager

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Disappointing
didn't find out it was under renovation until day before - too late to cancel without penalty. misleading info on bar and restaurant - much less than appeared on web
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Marley pada tanggal 28 Jun 2023
Dear Anonymous, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership and sales team to ensure the necessary guidelines are in place and reviewed to prevent similar issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 Sangat Bagus

Sheldon

Disukai: Staf & layanan, kondisi & fasilitas properti
Quiet, even though a little messy with the construction. Friendly staff, great room.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Kati pada tanggal 13 Jun 2023
Hi Sheldon!Thank you for leaving a review so other guests can know what to expect during their stay! We appreciate your honesty, and I with be sure to share with the staff that they are doing a great job! I hope to be fully renovated on your next visit so we can show off our beautiful hotel.

4/10 Buruk

Carol

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Major Remodeling happening. Unexpected day without water. Very difficult for travelers with handicapped elderly parent and children.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Kati pada tanggal 26 Mei 2023
Hi Carol,We apologize for any inconveniences you experienced related to the renovation. We are working diligently to make sure each guest is enjoying their stay; and we apologize that we fell short. We hope you come back to see the exciting changes we have made and allow us to show you excellent hospitality.

10/10 Sangat Bagus

Ellen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Kati pada tanggal 26 Mei 2023
Thank you for the recommendation Ellen!

10/10 Sangat Bagus

Tieruss

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
They were doing renovations on the hotel!
Menginap 2 malam pada bulan April 2023
Tanggapan dari Marley pada tanggal 26 Apr 2023
Dear Tieruss,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

8/10 Bagus

Courtney

Bepergian dalam rombongan, Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
The water in the shower wasn't nearly hot enough. The brand new plugs and USB plugs did not work in the nightstand. Everything else was very clean and brand new.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Marley pada tanggal 26 Apr 2023
Dear Courtney,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

8/10 Bagus

Kelli

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff exceptionally friendly. Property was getting updated but it did not interfere with our stay at all and believe the uodates will provide a nicer esthetic!
Menginap 1 malam pada bulan April 2023
Tanggapan dari Kati pada tanggal 16 Apr 2023
Greetings to you!Thank you so much for the positive feedback! The staff will be so excited to hear about your experience with us. Please come back and see us soon so we can show you our beautiful new rooms!Thanks again!Kati and the Team at Courtyard

6/10 Cukup Baik

EUGENE or CAROL

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
There was no mention of the property under renovations when I booked. The front desk associate was very nice upon check-in. The morning associate was nowhere to be found when we were ready to check out. We waited for breakfast to be available & they didn't seem to have any regular hours therefore we left. Wouldn't recommend for these reasons.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Marley pada tanggal 6 Apr 2023
Dear EUGENE or CAROL,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar guest issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 Sangat Bagus

Megan

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Kati pada tanggal 16 Apr 2023
Hello!Thank you very much for sharing a 5 out of 5 review! Please come back soon so we can show off some of our updated rooms with you!Kind Regards,Kati and the Team at Courtyard

2/10 Sangat Buruk

Eva

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We feel for the price we paid, that even though they were remodeling the floors and elevator should be cleaner. Maybe they need more help with the remodeling or more help with cleaning. No free breakfast and yet the cost of the stay was high compared to other stays. The ladies at the front desk were friendly and we can't blame them for the mess. There was also something in our tub that should have been cleaned,
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Kati pada tanggal 27 Mar 2023
Hello,Thank you so much for sharing your honest feedback. I have shared your review with my team so that we may improve our guests experience. The desk staff was excited to hear that they positively impacted your stay.We hope the next time you are in Decatur our remodel will be complete and you chose to stay with us so we have an opportunity to show you how great Courtyard can be!Thank you,Kati Thompson General Manager

6/10 Cukup Baik

Kelley

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Kati pada tanggal 31 Mar 2023
Thank you for your review! Please come see us soon, our renovation will be complete in a few months and it will look completely different!

4/10 Buruk

Phillip

Traveler bisnis
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Wait til Remodel is complete to stay here
Site is under renovation and im sure will be eonderful when complete but was not in the best of shape for this visit.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Kati pada tanggal 27 Mar 2023
Thank you for sharing your honest opinion with us and with others! I agree, it will be wonderful when it is done. Please come back and see us so we can show off our beautiful place!Best Regards,Kati ThompsonGeneral Manager

2/10 Sangat Buruk

Gabriela

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mal nunca llegue pues estos se van aserrm
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Kati pada tanggal 31 Mar 2023
Thank you for your review!

10/10 Sangat Bagus

Shakeria

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Marley pada tanggal 6 Apr 2023
Dear Shakeria,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

4/10 Buruk

Diane

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Should have been informed of construction work that started at 8 am. We had arrived after midnight and were rudely woken up by construction noise. Would have liked a breakfast buffet or at least complimentary coffee in lobby.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Kati pada tanggal 27 Mar 2023
Hello,Thank you for your feedback. We have now added the renovation to the website. I am so sorry you were woken up during your stay, I understand how frustrating that is! I hope you come back once the renovation is complete! We would love the opportunity to change your opinion of us!Thank you,Kati ThompsonGeneral Manager

10/10 Sangat Bagus

Keith, Roscommon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super clean place with very friendly staff.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Kati pada tanggal 27 Mar 2023
Thank you for the awesome review! Please come back and see us!Thank you,Kati ThompsonGeneral Manager

2/10 Sangat Buruk

Jeannette

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Dorothy

Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Bradley

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great! Great! Great!
Great location. Great stay. Comfortable bed and the sofa couch too. Only down side was the “bar” had an underage server so no alcohol on New Year’s Eve. Manager needs to prepare for us adults especially on NYE! Logan’s within walking distance though.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Kati pada tanggal 27 Mar 2023
Thank you for taking the time to share your experience with us! Kind Regards,Kati Thompson

10/10 Sangat Bagus

Jerry L

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Mark

Menginap 1 malam pada bulan November 2022

6/10 Cukup Baik

jeffrey

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When we checked in I had paid for a room with a king bed , and couch pin the room , but when I went to the first room they gave me , no king bed or no couch in room, So I went back to tell them , that is not what I paid for and showed them the photo of what I paid for , They did them give me another room , with a king bed and a couch, But when we went to that room the key thing did not work , but then the person who helped me came up and fixed that , it all felt so unsettling, I felt hurt by what they did , By giving me the wrong room at first , they were nice about it after I confronted them , but I felt icky after that whole thing had happened , I use to think that Hilton’s were the best of the best , but I don’t feel that way, truth be told I wished I had stayed at a different place , and you had to buy your breakfast , not a continental one, From now on I will not choose Hilton ever again , For the money it wasn’t worth it
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

George

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great! Everything is awesome!
Menginap 1 malam pada bulan November 2022

8/10 Bagus

Roberto

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is conveniently located and looks great. Love the room.
Menginap 5 malam pada bulan Oktober 2022

8/10 Bagus

Bridgett

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
na
Menginap 2 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Allison

Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Donald

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thank you Jay
Room was clean and safe. Jay at the front desk was super accommodating and helpful
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Brooks

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great trip!
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service and loved the room. Thanks.
Menginap 2 malam pada bulan September 2022

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I requested a room on the first floor and received the handicapped room, #101. I did not need those features and the room had a terrible smell. I went back down to the desk and asked for another room. I got the handicap room on the third floor, #301. It did not smell but didn't need the features. Service was good and the person at the front desk was very apologetic.
Menginap 1 malam pada bulan September 2022

4/10 Buruk

Ekaterina, Fort Worth

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas
We had a room on first floor, when we walked in to the room, the air conditioner was off all day and the smell was unpleasant. Also they have breakfast that you have to buy, we’ve been to this hotel before and had a free breakfast before… shame..
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

laura

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022

6/10 Cukup Baik

Ann

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
The staff was super nice!! The property looked nice upon arrival. I was offered an upgrade to a balcony room. Once I got to my room it was a door with a 12" step out and over looked a roof that was full of cigarette butts. I went to get in the shower that had blood in the tub and mold around the fixtures. Meaning the bathroom was never cleaned after last use. I will give this property another try because I feel like someone was lazy that day and did not do their job properly.
Menginap 1 malam pada bulan Agustus 2022