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Ulasan untuk Residence Inn by Marriott Decatur

3 out of 5
Residence Inn by Marriott Decatur
1213 Courtyard Cir Sw, Decatur, AL

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 92 dari 118 ulasan" "
Penilaian 8 - Bagus. 19 dari 118 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 118 ulasan" "
Penilaian 4 - Buruk. 0 dari 118 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 118 ulasan" "

9,6/10

Kebersihan

9,6/10

Staf & layanan

9,2/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Laura

Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rachel

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved the kitchen set up inside the room! Bed was very comfy and the perfect set up for us and our two young children. Staff was very pleasant and helpful as well!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Courtney Kirkman pada tanggal 8 Apr 2024
Thank you for taking time to complete this survey. I am happy to hear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 Sangat Bagus

Lance

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice rooms
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Courtney Kirkman pada tanggal 8 Apr 2024
Thank you for taking time to complete this survey. Your review is very important to us. We look forward to welcoming you again.

10/10 Sangat Bagus

Robyn

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Courtney Kirkman pada tanggal 6 Feb 2024
Thank you for choosing to stay with us. We appreciate your business and for you taking time to complete a survey. We hope to see you again soon!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Courtney Kirkman pada tanggal 6 Feb 2024
Thank you for choosing Residence Inn by Marriott, in Decatur, AL. Thank you for taking time to complete this survey. We hope that you choose us on your next visit to Decatur, AL.

8/10 Bagus

Bob

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Courtney GM pada tanggal 11 Jan 2024
Thank you for choosing to stay with us! We are happy to hear that you enjoyed your stay.

10/10 Sangat Bagus

Atilla, Pöttsching

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Courtney GM pada tanggal 11 Jan 2024
Thank you for choosing to stay with us. I am happy to hear that you enjoyed your stay.

10/10 Sangat Bagus

Judith

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Courtney Kirkman pada tanggal 22 Jan 2024
Thank you for choosing the Residence Inn by Marriott in Decatur, AL. We appreciate and value your feedback. We hope to see you again soon.

10/10 Sangat Bagus

JAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The lady working the front desk on night shift was very sweet. The room was very clean and nice. Also very quiet. Would for sure stay here again if passing through town.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Courtney pada tanggal 5 Des 2023
Thank you for your feedback. I am happy to hear that you enjoyed your stay. We look forward to your return visit.

10/10 Sangat Bagus

María Isabel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Courtney Kirkman pada tanggal 15 Nov 2023
Thank you for your review! We are pleased to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Sangat Bagus

Marilyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kind and helpful staff, clean and comfortable
This was a great place to stay. They were so very nice about a reservation change. We had no issues having our pet dog and easy access to our room for taking him out and my mobility issues. The room was spacious, bright, clean and very enjoyable for several night stay. Breakfast had nice variety of both hot and cold items, and the ladies there were so friendly and welcoming.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Courtney Kirkman, GM pada tanggal 27 Okt 2023
Thank you for choosing to stay with us! I am happy to hear that you enjoyed your visit. Thank you for your feedback, I will be sure to share it with our team.We look forward to seeing you and your puppy soon!

10/10 Sangat Bagus

Dana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Catherine pada tanggal 16 Okt 2023
Thank you for choosing to stay with us at Residence Inn Decatur, AL. Your feedback is greatly appreciated. We are so glad you enjoyed your stay. We hope to see you again soon.

10/10 Sangat Bagus

Tara

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Courtney Kirkman pada tanggal 15 Nov 2023
Thank you for choosing to stay with us! We are pleased to hear that you enjoyed your stay. We hope to see you again.

10/10 Sangat Bagus

Gilbert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Courtney Kirkman pada tanggal 9 Okt 2023
Thank you for choosing to stay with us at Residence Inn Decatur, AL. Your feedback is greatly appreciated. We hope to see you again soon.

10/10 Sangat Bagus

Mason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice all purpose place to stay.
Checkin was a breeze. Getting in and out was super easy. It was clean, quiet, comfortable, and had a huge bathroom. The full kitchen was nice as well. We were just in town for an art installation but this would make a great place to stay on business for an extended trip.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Courtney Kirkman, GM pada tanggal 6 Okt 2023
Thank you for choosing to stay with us at the Residence Inn Decatur, AL. We are so pleased to hear that you enjoyed your stay! We love our "little apartments" and glad to hear that you did too. I hope the next time you are in the area that you will choose us again!

10/10 Sangat Bagus

Ralph

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice hotel
Very nice hotel
Menginap 1 malam pada bulan September 2023
Tanggapan dari Catherine pada tanggal 2 Okt 2023
Mr. Ralph,Thank you for staying with us. We are so glad you enjoyed your stay.

10/10 Sangat Bagus

Tina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 8 malam pada bulan September 2023
Tanggapan dari Catherine pada tanggal 2 Okt 2023
We are so glad you enjoyed your stay!

10/10 Sangat Bagus

david

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
10/10
Beautiful, clean, and comfortable. Thanks for a great stay!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Courtney Kirkman GM pada tanggal 26 Sep 2023
Thank you for choosing to stay with us! We are so happy to hear that you enjoyed your stay! We look forward to seeing you again soon!

10/10 Sangat Bagus

Allen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very spacious room. More than we could have asked for.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Marley pada tanggal 3 Sep 2023
Dear Allen,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and thank you for choosing to stay with us!We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

8/10 Bagus

Michelle

Menginap 1 malam pada bulan September 2023
Tanggapan dari Catherine pada tanggal 22 Sep 2023
Michelle, we strive to do above and beyond for all our guest need. I noticed that you rated your stay a 4 out of five. What can we work on to make your next stay a 5?Thank you so much for staying with us!

10/10 Sangat Bagus

Mario

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay!! Hotel & room were great!
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari GM pada tanggal 3 Agu 2023
Thank you for choosing to stay with us! So happy that you enjoyed your stay! See you again soon!

10/10 Sangat Bagus

Shelly

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
What a great stay. We were in town for Rock The South and you guys didn’t disappoint. We were greeted with gift bags for each of us(4) and Anya went above and beyond with giving us Point Mallard one day passes because the pool was out of commission. The complimentary breakfast was on point and the ladies working the breakfast bar were absolutely charming and so helpful with any needs. Thank you for making our stay even more enjoyable, Shelly and guest
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari GM pada tanggal 3 Agu 2023
Thank you for choosing to stay with us! We are so glad to see that you enjoyed your stay! Our staff had so much fun with you guys and can't wait to Rock The South with you again next year!!

10/10 Sangat Bagus

Jordan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
10/10 Recommend!!!
All of the staff were very nice! The housekeepers left little notes each day. It may seem silly to some, but I thought it was very kind and thoughtful. Room was very clean! Half the pool is in the shade most of the day, which is super nice for those who sunburn easily (like myself). Breakfast was pretty good- lots of options. We will be staying here again when we return next year!
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari GM pada tanggal 3 Agu 2023
Thank you for choosing The Residence Inn Decatur! We are so happy that you enjoyed your stay! We look forward to seeing you next year!

10/10 Sangat Bagus

Kayla

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing rooms, excellent breakfast bar in the mornings, staff is always nice!
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Marley pada tanggal 12 Jul 2023
Dear Kayla,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 Sangat Bagus

Brandie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Marley pada tanggal 12 Jul 2023
Dear Brandie,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 Sangat Bagus

jeffery

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The checking in process with slow. Shouldn’t be that complicated with computers nowadays. The Clark checking in Wes now I’m friendly, but she wasn’t very friendly either.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Marley pada tanggal 26 Apr 2023
Dear jeffery,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 Sangat Bagus

Matt

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property and clean!
Menginap 1 malam pada bulan April 2023
Tanggapan dari Marley pada tanggal 6 Apr 2023
Dear Matt,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 Sangat Bagus

Josh

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and very friendly staff
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Marley pada tanggal 6 Apr 2023
Dear Josh,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 Sangat Bagus

ARTHUR

Disukai: Kebersihan, staf & layanan
It was all great
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Marley pada tanggal 6 Apr 2023
Dear ARTHUR,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 Sangat Bagus

Sinthuk

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Breakfast had so many choices and it was delicious, room was very clean.
Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

Sharon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only issue with this property was that the hot water in the bathroom WAS NOT HOT. It was barely warm.. This ruined what would have been a perfect stay. We loved the whole facility and staff except for that.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Marley Brackin pada tanggal 24 Mar 2023
Dear Sharon,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. I have alerted the maintenance team in regards to the hot water. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Managermarley.brackin@marriott.com

8/10 Bagus

R.

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Staff not helpful. Needed to upgrade, but she said I would have to pay another $200 just to upgrade from a studio to a suite. That’s really not smart.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Marley Brackin pada tanggal 24 Mar 2023
Dear R.,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I would also like to advise when you book through third party services such as Expedia, our staff cannot alter the reservation whatsoever. I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,MARLEY BRACKINDual Front Office Managermarley.brackin@marriott.com

10/10 Sangat Bagus

Brandy R

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not my first stay, both times were great, best option near me for a staycation for family of 7, not many options like that in hotels, a very excellent breakfast served 6-9, quiet, clean, spacious, open floorplan. Like a home away from home!
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Marley B pada tanggal 27 Mar 2023
Dear Brandy R,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

8/10 Bagus

Dave

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Marley B pada tanggal 27 Mar 2023
Dear Dave,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 Sangat Bagus

Jason

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 15 malam pada bulan Januari 2023
Tanggapan dari Marley B pada tanggal 27 Mar 2023
Dear Jason,On behalf of the entire hotel team, I want to thank you for sharing about your positive stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MARLEY BRACKINDual Front Office Manager

10/10 Sangat Bagus

Amanda

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best value for the price!
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Courtney Kirkman pada tanggal 26 Sep 2023
Thank you for your review! We hope to see you again soon!

8/10 Bagus

Danita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Courtney Kirkman pada tanggal 26 Sep 2023
Thank you for your review! We hope to see you again soon!

10/10 Sangat Bagus

Billy

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Courtney Kirkman pada tanggal 26 Sep 2023
Thank you for your review! We hope to see you again soon!

2/10 Sangat Buruk

Chris

Tidak Disukai: Fasilitas
Tanggapan dari Courtney Kirkman pada tanggal 26 Sep 2023
Thank you for your review! We hope to see you again soon!

10/10 Sangat Bagus

Warren, Port Saint Lucie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It felt brand new. Nice place.
Tanggapan dari Courtney Kirkman pada tanggal 26 Sep 2023
Thank you for your review! We hope to see you again soon!

10/10 Sangat Bagus

William

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and cleanliness
Tanggapan dari Courtney Kirkman pada tanggal 26 Sep 2023
Thank you for your review! We hope to see you again soon!

10/10 Sangat Bagus

Kayla

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful Rooms, friendly staff! We would highly recommend!!
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

LynQuiesha

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was very nice and clean, had one questionable stain on the sofa but other than that I absolutely loved the hotel. I wish the pool had been open and that there were more options for breakfast but I would definitely stay again
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Courtney Kirkman pada tanggal 26 Sep 2023
Thank you for your review! We hope to see you again soon!

10/10 Sangat Bagus

Gwendolyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The Residence Inn came through for us…
Short notice stay since our reservation at The Hampton Inn was not found when we arrived at the Hampton Inn. The Residence Inn was great. Everything was top notch.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Courtney Kirkman pada tanggal 26 Sep 2023
Thank you for your review! We hope to see you again soon!

10/10 Sangat Bagus

Kyler

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Courtney Kirkman pada tanggal 26 Sep 2023
Thank you for your review! We hope to see you again soon!

10/10 Sangat Bagus

Shawn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean large rooms. Friendly staff. Excellent breakfast. Coffee was excellent as well
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Courtney Kirkman pada tanggal 26 Sep 2023
Thank you for your review! We hope to see you again soon!

10/10 Sangat Bagus

james f

Menginap 1 malam pada bulan Juni 2022

2/10 Sangat Buruk

Aryle

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Menginap 1 malam pada bulan Mei 2022

6/10 Cukup Baik

Whitney Ferguson

Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

Dillon

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2022