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Ulasan untuk Beach Albatros Resort - All Inclusive

5 out of 5
Beach Albatros Resort - All Inclusive
Safaga Road, Hurghada, Red Sea

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 24 dari 37 ulasan" "
Penilaian 8 - Bagus. 5 dari 37 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 37 ulasan" "
Penilaian 4 - Buruk. 2 dari 37 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 37 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

9,2/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Harst

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Die Unterkunft ist im Außenbereich sehr weitläufig und man findet immer eine freie Liege, sowohl am Hoteleigenen Strand, als auch an den Swimmingpools. Unser Zimmer war so, wie wir es gebucht hatten, mit einer schönen Größe und einem sehr schönen Blick auf das Meer. Das Bett war sehr breit und bequem. Die Türen und Türrahmen waren etwas abgenutzt, wodurch Geräusche vom Flur ins Zimmer drangen. Die Speisen waren appetitlich und schmackhaft. Es gab mehreren Restaurants mit etwas unterschiedlichen Angeboten, die sich allerdings auch wiederholten. Wir hätten uns vielleicht auch mehr regionale Küche gewünscht, aber das ist natürlich Geschmackssache. Das Abendprogramm fand wahrscheinlich der Witterung geschuldet, innenstatt, wodurch man sehr beengt saß und es manchmal nicht genug Stühle gab. Ist bei wärmerem Wetter draußen bestimmt besser. Aber, das ist natürlich Kritik auf hohem Level. Insgesamt fühlt man sich hier sehr wohl, Das Personal ist sehr freundlich und hilfsbereit. Es wird alles immer sofort sauber gemacht und man fühlt sich gut aufgehoben.
Menginap 11 malam pada bulan Februari 2024

10/10 Sangat Bagus

Mo'nes

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Ahmed El Sayed pada tanggal 30 Des 2023
Dear Mo'nes ,sunny greetings from the Beach Albatros Resort Hurghada! Thank you for taking the time to rate our hotel .We can see from your evaluation that you were very satisfied with your stay with us. The satisfaction of our guests is our top priority. We hope to welcome you again soon.Kind regards,Beach Albatros Resort Management

10/10 Sangat Bagus

Yaser

Menginap 2 malam pada bulan November 2023
Tanggapan dari Ahmed El Sayed pada tanggal 30 Des 2023
Dear Yasser,sunny greetings from the Beach Albatros Resort Hurghada! Thank you for taking the time to rate our hotel .We can see from your evaluation that you were very satisfied with your stay with us. The satisfaction of our guests is our top priority. We hope to welcome you again soon. Kind regards,Beach Albatros Resort Management

10/10 Sangat Bagus

George, Avenel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked vacation for my cousins and they have a wonderful honeymoon. Thank you management for making their stay so memorable
Menginap 4 malam pada bulan September 2023
Tanggapan dari Ahmed El Sayed pada tanggal 18 Sep 2023
Dear George,sunny greetings from the Beach Albatros Resort Hurghada! Thank you for taking the time to rate our hotel .We can see from your evaluation that you were very satisfied with your stay with us.The satisfaction of our guests is our top priority. We hope to welcome you again soonKind regardsBeach Albatros Resort Management

10/10 Sangat Bagus

Arfan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Ahmed El Sayed pada tanggal 3 Sep 2023
Dear Arfan,sunny greetings from the Beach Albatros Resort Hurghada! Thank you for taking the time to rate our hotel .We can see from your evaluation that you were very satisfied with your stay with us.The satisfaction of our guests is our top priority. We hope to welcome you again soonKind regardsBeach Albatros Resort Management

10/10 Sangat Bagus

enas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Outstanding stay in all aspects,highly recommended
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Ahmed El Sayed pada tanggal 3 Jul 2023
Dear Enas,sunny greetings from the Beach Albatros Resort Hurghada!Thank you for taking the time to rate our hotel on Expedia.We can see from your evaluation that you were very satisfied with your stay with us.The satisfaction of our guests is our top priority. We hope to welcome you again soonKind regardsBeach Albatros Resort Management

8/10 Bagus

Anthony

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
well maintained grounds and facilities. Plenty of helpful staff. On site recreation facilities good - water slides, crazy golf, table tennis. Food quality and variety good. Room air con good, nice showers, comfortable bed. Nice variety of swimming pools. Found reception a bit chaotic, always referred to another member of staff and often told to come back later. Surprised no secure luggage storage room following check out. Just leaving cases in reception does not seem a great idea from a security perspective.
Menginap 7 malam pada bulan Juni 2023
Tanggapan dari Ahmed El Sayed pada tanggal 3 Jul 2023
Dear Anthony,sunny greetings from the Beach Albatros Resort Hurghada!Thank you for taking the time to rate our hotel on Expedia.We can see from your evaluation that you were satisfied with your stay with us.We were happy to pass on the points of criticism to the relevant departments. They are already busy with the implementation.The satisfaction of our guests is our top priority. We hope to welcome you again soonKind regardsBeach Albatros Resort Management

10/10 Sangat Bagus

youssef

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly staff specially Mustafa and Hosam I call them smiley faces always greet us with polite smile they are great people . We recommend to visit Egypt and enjoy the greatness of this beautiful country.
Menginap 5 malam pada bulan Juni 2023
Tanggapan dari Ahmed El Sayed pada tanggal 22 Jun 2023
Dear Mr. Youssef,sunny greetings from the Beach Albatros Resort Hurghada!Thank you for taking the time to rate our hotel on Expedia. We can see from your evaluation that you were very satisfied with your stay with us. The satisfaction of our guests is our top priority. We hope to welcome you again soon Kind regards Beach Albatross Resort Management

10/10 Sangat Bagus

EMAD

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay
Menginap 4 malam pada bulan April 2023
Tanggapan dari Ahmed El Sayed pada tanggal 24 Apr 2023
Dear Mr. Emad,sunny greetings from the Beach Albatros Resort Hurghada!Thank you for taking the time to rate our hotel on Expedia. We can see from your evaluation that you were very satisfied with your stay with us. The satisfaction of our guests is our top priority. We hope to welcome you again soon Kind regards Beach Albatross Resort Management

10/10 Sangat Bagus

Rizkalla

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay. I will come back again.
Menginap 5 malam pada bulan September 2022
Tanggapan dari Ahmed El Sayed pada tanggal 10 Okt 2022
Dear Mr.Rizkalla,sunny greetings from the Beach Albatros Resort Hurghada!Thank you for taking the time to rate our hotel on Expedia.We can see from your evaluation that you were very satisfied with your stay with us.The satisfaction of our guests is our top priority. We hope to welcome you again soonKind regardsBeach Albatross Resort Management

8/10 Bagus

Esam

Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Ahmed Elsayed pada tanggal 11 Nov 2022
Dear Sir, Thank you for taking the time to rate our hotel on Expedia We are very pleased that you were able to spend a relaxing holiday with us . We look forward to seeing you again soon. Kind regards, The management of the Beach Albatros Resort

10/10 Sangat Bagus

enas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its was really a wounderful stay,well maintained resort,all workers are hard workers,very clean rooms,nice sandy beach,variant dishes every meal...highly recommended
Menginap 4 malam pada bulan Mei 2022
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mei 2022
Dear Sir, Thank you for taking the time to rate our hotel on Expedia We are very pleased that you were able to spend a relaxing holiday with us . We look forward to seeing you again soon. Kind regards, The management of the Beach Albatros Resort

10/10 Sangat Bagus

Viktoria

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan Maret 2022
Tanggapan dari Ahmed El Sayed pada tanggal 7 Jul 2022
Dear Sir, Thank you for taking the time to rate our hotel on Expedia We are very pleased that you were able to spend a relaxing holiday with us . We look forward to seeing you again soon. Kind regards, The management of the Beach Albatros Resort

10/10 Sangat Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its a little bit old , but perfect condition, rooms are renovated. The food is the best you can have , different options, I really don't know why other reviews are bad about food , it was a 5 stars catering service , and so many varieties , the head chef is Khaled EL Fattah award winning chef , he is always on the floor checking everything with his junior chefs. The Junior suites are luxurious and the service from each and every staff member is 5 stars , pampering all the time starting from the Check in Desk to the ice-cream booth at the beach. If you want to have the best experience stay in this 5 stars resort, I will be back every year.
Menginap 4 malam pada bulan September 2021
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Dear Sir, Thank you for taking the time to rate our hotel on Expedia We are very pleased that you were able to spend a relaxing holiday with us . We look forward to seeing you again soon. Kind regards, The management of the Beach Albatros Resort

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan Mei 2021
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Dear Sir, Thank you for taking the time to rate our hotel on Expedia We are very pleased that you were able to spend a relaxing holiday with us . We look forward to seeing you again soon. Kind regards, The management of the Beach Albatros Resort

10/10 Sangat Bagus

Madiha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2020
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Dear Sir, Thank you for taking the time to rate our hotel on Expedia We are very pleased that you were able to spend a relaxing holiday with us . We look forward to seeing you again soon. Kind regards, The management of the Beach Albatros Resort

10/10 Sangat Bagus

Youssef

Menginap 3 malam pada bulan Oktober 2020
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Dear Sir, Thank you for taking the time to rate our hotel on Hotels.com We are very pleased that you were able to spend a relaxing holiday with us . We look forward to seeing you again soon. Kind regards, The management of the Beach Albatros Resort

10/10 Sangat Bagus

Omar, Switzerland

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tout etait parfait.. L acceuil est tres chalereux...la chambre etait spacieuse et propre..le Service est rapide..la bouffe est top.la plage est top..la piscine l aqua est magnifique.on s est. Beaucoup amusé.on a adoré..les soirees etaient geniales..a recommander .. Grand remerciement a chers Monsieurs Bakr..Tarek et Ahmad a la reception et Bahaa housekeeping pour leur gentillesse .Omar Ibrahim ...Switzerland Chambre 4033 Sejours de 14/10 jusqu au 18/10 A tres bientôt SW
Menginap 4 malam pada bulan Oktober 2020
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Cher Monsieur, Merci d'avoir pris le temps d'évaluer notre hôtel sur Expedia Nous sommes très heureux que vous ayez pu passer des vacances reposantes avec nous. Nous avons hâte de vous revoir bientôt. Sincères amitiés, La direction du Beach Albatros Resort

2/10 Sangat Buruk

Ashraf, Hurghada

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The booking was done through Expedia and got canceled by the hotel after deducting the full value of the two booked rooms , Expedia didn’t inform us with the cancellation and did not support us with the hotel management who refused to refund the deducted amount although we did not check in!!!
Menginap 4 malam pada bulan Agustus 2020
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Dear Sir, Sunny greetings from Beach Albatros Resort. We would like to thank you for your review on Expedia, We would be very happy to welcome you again soon. We take into account your comment and work for it and will improve it because customer satisfaction is our first priority.

10/10 Sangat Bagus

Chris, Toronto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We have a great time, the stuff are extremely nice and helpful. The property is clean and well maintained And pols are very clean and fresh Love the place and will definitely come again!
Menginap 3 malam pada bulan Maret 2020
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Dear Sir, Thank you for taking the time to rate our hotel on Expedia We are very pleased that you were able to spend a relaxing holiday with us . We look forward to seeing you again soon. Kind regards, The management of the Beach Albatros Resort

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Zur Zeit Starke Renovierungstätigkeiten imZentralbereich
Menginap 7 malam pada bulan Februari 2020
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Lieber Herr, Vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel auf Expedia zu bewerten Wir freuen uns sehr, dass Sie einen erholsamen Urlaub bei uns verbringen konnten. Wir freuen uns auf ein baldiges Wiedersehen. Mit freundlichen Grüßen, Das Management des Beach Albatros Resort

10/10 Sangat Bagus

yasser

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thanks
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Dear Sir, Thank you for taking the time to rate our hotel on Hotels.com We are very pleased that you were able to spend a relaxing holiday with us . We look forward to seeing you again soon. Kind regards, The management of the Beach Albatros Resort

10/10 Sangat Bagus

yasser

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thanks
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Dear Sir, Thank you for taking the time to rate our hotel on Hotels.com We are very pleased that you were able to spend a relaxing holiday with us . We look forward to seeing you again soon. Kind regards, The management of the Beach Albatros Resort

10/10 Sangat Bagus

Hisham

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
WONDERFUL ALL-INCLUSIVE STAY
Very nice hotel. Many activities are there. Many pools, especially for kids. Beach is wonderful. Staff are very helpful, always smiling, they do every possible effort to make your stay is as wonderful as possible. The only negative issue is the quality of the food which in the all-inclusive may be improved if possible. Price is very good for the service you got. Rooms are clean. Really enjoyed it with my wife and kids. All of us are willing to come again.
Menginap 5 malam pada bulan Juli 2019
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Dear Sir, Thank you for taking the time to rate our hotel on Hotels.com We are very pleased that you were able to spend a relaxing holiday with us . We look forward to seeing you again soon. Kind regards, The management of the Beach Albatros Resort

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Medium-level resort
The place is good but not more than good. Needs more care of its admin. Aqua park is not good for kids, old, not working properly. Just some very old swings arounds. The foods as a quantity is lots but quality is not that good. Just for feeding lots of people
Menginap 5 malam pada bulan Agustus 2018
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
Sunny greetings from Beach Albatros Resort. We would like to thank you for your review on Hotels.com, We are very happy to hear that you had a great holiday with us. We would be very happy to welcome you again soon. We take into account your comment and work for it and will improve it because customer satisfaction is our first priority.

10/10 Sangat Bagus

Erwin, Schweiz Kt.Zürich

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Für Gehbehinderte hervorragende Betreuung
Ich war im ganzen Monat Januar im Beach Albatros. Ueber die Mittagszeit war es stets angenehm warm. Nur morgens und abends war es kühler. Das beheizte Schwimmbad schätzte ich sehr. Weil ich etwas gehbehindert bin (80 J) bewegte ich mich vor allem im ganzen Hotelareal. Dabei habe ich das Personal ringsum als überaus freundlich und hilfsbereit erlebt. Auch ein Schiffsausflug konnte ich geniessen, da waren auch alle sehr zuvorkommend.. Jeden Abend gab es ein Unterhaltungsprogramm. Weil ich schon in jungen Jahren stets im gleichen Hotel buche, ist mir alles sehr vertraut. Dieses Hotel ist wirklich sehr empfehlenswert. Auch für ältere Jahrgänge.
Menginap 26 malam pada bulan Desember 2017
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
sonnige Grüße vom Beach Albatros Resort. Vielen Dank für Ihre Bewertung auf Ebookers. Es freut uns sehr zu hören, dass Sie einen tollen Urlaub bei uns hatten. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen. Gästezufriedenheit steht bei uns an erster Stelle.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sensationelles Essen mit viel Auswahl
Wir waren das zweite Mal im Beach Albatros und waren wieder rundum zufrieden das Auswahl an Essen ist Sensationell das gesamte Team gibt sich die größte Mühe und das merkt man. Danke an das gesamte Team.
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
sonnige Grüße vom Beach Albatros Resort. Vielen Dank für Ihre Bewertung auf Expedia. Es freut uns sehr zu hören, dass Sie einen tollen Urlaub bei uns hatten. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen. Gästezufriedenheit steht bei uns an erster Stelle.

8/10 Bagus

Ossama

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convienent and clean hotel
It is a wonderful hotel . The staff are very helpful. The room is large and the meals are delicious
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
sunny greetings from Beach Albatros Resort. We would like to thank you for you review on Hotels.com, We are very happy to hear that you had a great vacation with us. We would be very happy to welcome you again soon. Guest satisfaction is our first priority.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
sunny greetings from Beach Albatros Resort. We would like to thank you for you review on Hotels.com, We are very happy to hear that you had a great vacation with us. We would be very happy to welcome you again soon. Guest satisfaction is our first priority.

6/10 Cukup Baik

taymor

Tidak Disukai: Staf & layanan
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
sunny greetings from Beach Albatros Resort. We would like to thank you for you review on Hotels.com, We are very happy to hear that you had a great vacation with us. We would be very happy to welcome you again soon. Guest satisfaction is our first priority.

8/10 Bagus

Ashraf, Cairo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice trip
It was very nice, staff members were very helpful and kind, beach was great, very nice and tasty food.
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
sunny greetings from Beach Albatros Resort. We would like to thank you for you review on Hotels.com, We are very happy to hear that you had a great vacation with us. We would be very happy to welcome you again soon.as Guest satisfaction is our first priority.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Water park was lovely
The hotel was nice but the food was really bad. There was varaities but the taste is really awful. Rooms are kinda old. Our toilet seat had yellowish parts that will give you the impression that it is dirty. Sea has a lot of dead gelly fish "not less than 50" we asked for a wheeled chair for my mother in low. They provided us with one but it was broken. The lady on the front office was lovely and she gave us a free upgrade
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
sunny greetings from Beach Albatros Resort. We would like to thank you for you review on Hotels.com, We are very happy to hear that you had a great vacation with us. We would be very happy to welcome you again soon. We are considering your comment and working for it and will improve it as Guest satisfaction is our first priority.

4/10 Buruk

CMH, Sweden

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Poor food quality
I got a quite serious food poisioning during the second day of my stay. I suspect the mexican resturant as some of our friends ate in the same restaurant experienced similar but milder issues. I got a treatment and diagnosis (Acute food poisoning) from the hotel doctor, at a cost of USD 200. Following that I made a complaint to the hotel management based on the fact that the only resturant where I had eaten was the hotel resturant, and asked them to take the medical bill from the hotel doctor. Hotel management firmly refused and claimed that food poisoning is non existant in the hotel, in spite of that we were several people affected.
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
sunny greetings from Beach Albatros Resort. We would like to thank you for you review on Expedia, We are very happy to hear that you had a great vacation with us. We would be very happy to welcome you again soon. We are considering your comment and working for it and will improve it as Guest satisfaction is our first priority.

10/10 Sangat Bagus

Kenneth, umeå

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
recomend this hotel
very nice... better then excepted...:-)
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
sunny greetings from Beach Albatros Resort. We would like to thank you for you review on Hotels.com, We are very happy to hear that you had a great vacation with us. We would be very happy to welcome you again soon. as Guest satisfaction is our first priority.

10/10 Sangat Bagus

Malin, Ängelholm

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
fantastiskt!
Fantastiskt ställe med varierande mycket god mat, varmt rekommenderas!
Tanggapan dari Ahmed El Sayed pada tanggal 22 Mar 2022
sunny greetings from Beach Albatros Resort. We would like to thank you for you review on Hotels.com, We are very happy to hear that you had a great vacation with us. We would be very happy to welcome you again soon. as Guest satisfaction is our first priority.