3 kolam renang outdoor, dengan payung kolam renang dan kursi berjemur
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Ulasan untuk Empire Beach Resort

3 out of 5
Empire Beach Resort
2 Cornisch Street, Hurghada, Red Sea Governorate

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 8 dari 46 ulasan" "
Penilaian 8 - Bagus. 11 dari 46 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 46 ulasan" "
Penilaian 4 - Buruk. 11 dari 46 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 46 ulasan" "

6,4/10

Kebersihan

7,2/10

Staf & layanan

4,0/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

3,4/10

Ramah lingkungan

Ulasan

4/10 Buruk

EDILSON

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
Um simulacro de resort
Graças a Deus ficamos apenas uma noite neste hotel. É intitulado como resort, pois oferece pensão completa. A comida não é tão diversificada, mas é saborosa. Tivemos problema logo na chegada, pois informaram que havia a reserva, mas que a hoteis.com não tinha pago. Mostrei o recibo, mas para evitar o desgaste, efetuei o pagamento, o qual está em processo de reembolso. Entretanto, o entrave sobre pagamento não foi o maior impacto, mas a chegada no quarto: os lençóis não foram trocados, pois havia pelos dos hóspedes anteriores; no banheiro havia absolvente íntimo e no box tinha um tufo de cabelo. Já tinha havido muito desgaste e já eram 23 horas, virei o lençol para dormir. No outro dia, na nossa saída, a camareira utilizando um tradutor do árabe para o inglês veio me pedir gorjeta, pois havia limpado o quarto. Tentei dizer para ela que o quarto não estava limpo. O hotel tem acesso a praia, mas recomendo buscar outro lugar.
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Mohamad Al

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
It is
Menginap 14 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Requested more money during checkin
Menginap 3 malam pada bulan Juli 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
So bad experience
Everything was so bad ....Also food was so bad and the hotel is not all inclusive there was no snacks and so limited drinks and food and so bad attitude and so small beach .. rooms was not so bad ....also they took extra money from me over the room rate i paid...so bad experience.
Menginap 3 malam pada bulan Juni 2023

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
So Disappointed
My stay was so disappointed i reserved 2 rooms for 3 nights and when i arrived and going for check in they told me that you must pay extra money so i told them i already payed throw hotels.com but they told me that this rate is for foreigners not for Egyptians so you must pay extra money about 20$ per night per room so i told them that i will stay only 1 night and i will check out next day and i need full refund for the remaining 2 nights in both rooms and they talked to the reservation department and confirmed with me that they will refund me so after a month now they don't refund me so i talked to reservation department and they told me that they will resolve the problem and refund me and nothing happend till now...so if you are Egyptian please call them before you reserve to know the difference that you will pay.
Menginap 3 malam pada bulan Juni 2023

2/10 Sangat Buruk

Hussien

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
😔
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Ezzat Abdel

Disukai: Staf & layanan, kondisi & fasilitas properti
4
Menginap 9 malam pada bulan Juni 2023

2/10 Sangat Buruk

Marwa, Alexandria

Menginap 2 malam pada bulan Juni 2023

4/10 Buruk

Gamal

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Alle kamers zijn NIET voorzien van een telefoon. Als ik wat wil vragen, moest ik naar de receptie lopen! Onhandige maatregel.
Menginap 12 malam pada bulan Mei 2023

10/10 Sangat Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
What did we like? The Staff & Management. E.G. we arrived very late on our first night and the Management arranged some food for us & the restaurant staff look after us. This place is not the Ritzs, but room was always cleaned daily & the few Hick-ups we had were sorted asap & a understanding smile. The interaction we had with the staff made the stay seem like the Ritzs. Just ask & they would try hard to help you. The swimming pools were clean and often after snorkeling in the sea,shower & then to the pool couple beers and relax in the sun. I / we look forward to returning. For the price this wa a gem.
Menginap 14 malam pada bulan Mei 2023

4/10 Buruk

Mohamed

Menginap 4 malam pada bulan April 2023

8/10 Bagus

Rodin Narciz

Menginap 8 malam pada bulan Maret 2023

6/10 Cukup Baik

Jonathan

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This should be advertised as “Some-Inclusive”. The bar regularly ran out of beer at 10.30pm, the only alternative was cheap spirits. When there was beer, it was served in plastic cups more like shot-glasses and they had nothing bigger (or weren’t allowed to serve beer in anything bigger). There were no snacks available anywhere throughout the day unless you paid extra. There was no real fruit juice at any time, just cheap overly-sweet mix that tasted like a child’s drink. The staff were amazing and quick to try to remedy issues. (No complaints about the staff team at all, all working hard with what they had). On my first night, I found my room had no hot water, the fridge made a noise like a washing machine, only one socket worked and the air conditioning remote had no batteries. They fixed all of this except the socket the next day. The restaurant food at dinner alternated very slightly but was pretty much the same every day. Chicken and fish. Cooked the same way every time. There is no real coffee served at this hotel. It’s all awful instant powdered rubbish that, like the “fruit juice”, tasted awful. This is not my first time in Egypt and I have seen it done well and properly previously. It’s all cheap shortcuts here that affect the overall experience. I popped to the hotel next door for lunch one day. A different world entirely.

8/10 Bagus

Holly

Disukai: Kebersihan, staf & layanan
The staff were extremely helpful. Sometimes the female activities staff were a little aggressive in their approach. Lovely clean hotel, great pool & beach. It would be good if staff understood dietary needs such as vegan.
Menginap 3 malam pada bulan Januari 2023

6/10 Cukup Baik

ludivine

Menginap 7 malam pada bulan September 2022

4/10 Buruk

Richard

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 10 malam pada bulan Agustus 2022

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Personnel très gentil Beaucoup trop de locaux dans l’hôtel ne respectant pas la propreté du restaurant et de la plage Nourriture pas bonne du tout
Menginap 13 malam pada bulan Juli 2019

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Vasat
Sadece deniz ve güneş için tercih edilebilir bir bölge otelden bir beklenti içinde olmayın
Menginap 8 malam pada bulan Oktober 2018

2/10 Sangat Buruk

Manok, Göteborg

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
för eran kunder skull rekommenderar jag att ni ta bort detta 3 stjärnig hotellet från bokning listan, hotellet borde rivas ned och byggas om, det enda fördelen är välvilliga personal, vid havet och hyfsad måltider som matchar och hotells nivån, man får inte förvänta sig mer än de hade serverat. Själv kunde jag inte sova två nätter p.g.a. dundrade luftkonditionering sen fick jag flytta till ett annat rum och där saknades varm vattnet, blev jag förkyld när jag duschade två dagar med kallt vatten , så ni ser hela resa loppet var ett slag av tortyr och inget annat. Tack EXPEDIA.
Menginap 7 malam pada bulan Oktober 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

6/10 Cukup Baik

Jonas

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan
Das Hotel war nicht sauber, für den Preis kann man nicht allzuviel erwarten, aber ich selbst stelle nicht sehr hohe Ansprüche, weil ich ein günstiges Hotel gesucht habe. Das Personal war halbwegs freundlich. Das Bad war eine katastrophe, die Dusche war voll mit Schimmel, vielleicht hab ich ein Montagszimmer erwischt..
Menginap 2 malam pada bulan Oktober 2018

4/10 Buruk

Anna

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Only for one night hotel
Very old furniture in room, stains on bedding and towels, poor food- no choice, some staff at the beach bar rude, very old sunbeds, mattresses and tolews on the beach, all inclusive but snacks not exist, cold water under shower in night, friendly staff in the restaurant, very clean, amazing sea
Menginap 3 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Ayman, NJ

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel . Front office MGR , Mr Mena was always there to solve any issue . The food was great . Staff were wonderful . Awesome pool and beach . Rooms with great se view
Menginap 7 malam pada bulan Oktober 2018
Tanggapan dari Diana pada tanggal 24 Okt 2018
Dear Mr. Ayman, Thank you for choosing Royal Star Beach Resort! It was a pleasure having you stay with us on your recent visit. Wish see you soon at the Royal Star Beach Resort

6/10 Cukup Baik

Amr

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Not bad
It is ok for solo or friends but not for a family as the service and type of hotel is below average but the best thing they have is the beach.
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Diana pada tanggal 24 Okt 2018
Dear Mr. Amr, Thank you for choosing Royal Star Beach Resort! kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Royal Star Beach Resort

4/10 Buruk

hussein

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
سئ عدا الشاطئ و الموقع
الخدمة سيئة و الطعام الاصناف قليلة جداو مستوى العمالة غير مدرب الفندق يحتاج صيانة كاملة فالحمامات متهالكة
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Diana pada tanggal 30 Okt 2018
Dear guest, We are apologizing for not being able to fulfill your expectation kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Royal Star Beach Resort

4/10 Buruk

Elisa, Berlin

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Very old and run down rooms. The food was horrible.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Diana pada tanggal 2 Okt 2018
Dear guest, We are apologizing for not being able to fulfill your expectation kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Empire Beach resort

8/10 Bagus

Abdelrahman, Cairo_egypt

Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan September 2018
Tanggapan dari Diana - Ecommerce pada tanggal 27 Sep 2018
Dear Mr. Abdelrahman, Empire beach resort is thanking you for your rating!

6/10 Cukup Baik

Sam

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The hotel in very nice place and location.the owner of hotel don't care about it . I f care about renewing rooms and caring about food and drinks then it will be very nice
Menginap 1 malam pada bulan September 2018
Tanggapan dari Diana - Ecommerce pada tanggal 27 Sep 2018
Dear Sam, Empire Beach Resort would like to Thank you for your rating, your comment are important to us in order to improve our service and it will be addressed to our Hotel Management

8/10 Bagus

Mostafa

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Outdated hotel with good service
Very outdated hotel, real rooms doesn't have anything in common with hotel listing. I was impressed by the friendly staff which made my stay much better and even made me extends my stay for an additional night
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari Lusine Shirinian (e-commerce) pada tanggal 16 Mei 2018
Dear Mostafa Thank you for choosing Royal Star Empire Beach Resort! It was a pleasure having you stay with us on your recent visit. It's very important for us to take all comments in consideration and improve our hotel service. We would like to inform you that hotel is under scheduled renovation.

10/10 Sangat Bagus

Valentina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Отдых в отеле мне очень понравился. Была окружена заботой и вниманием, Отель понравился,питание отличное. Обслуживающий персонал трудился на 10 с плюсом.
Tanggapan dari Lusine Shirinian (e-commerce) pada tanggal 1 Mei 2018
Dear Valentina Thank you for choosing Royal Star Empire Beach Resort! It was a pleasure having you stay with us on your recent visit. It's very important for us to take all comments in consideration and improve our hotel service. Looking forward see you again at the Royal Star Empire Beach Resort

6/10 Cukup Baik

Mattias, Malmö

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Slitet hotell men med perfekt läge
Jag har varit många gånger på detta hotell , och kan se hur allt blir sämre...
Menginap 21 malam pada bulan November 2017

6/10 Cukup Baik

Emilio

Tidak Disukai: Kebersihan
Helt okej inte mycket mer.
Helt ok i pris och läge. Inget att rekommendera för par utan detta är mer för vänner och familj med all inklusive. Helt okej service men slitna rum. Maten var helt okej också.
Menginap 7 malam pada bulan November 2017

6/10 Cukup Baik

Sara

Disukai: Kebersihan
habitaciones limpias pero dterioradas, el agua de la ducha inundaba todo el cuarto de baño. comida muy monotona
Menginap 1 malam pada bulan September 2017

6/10 Cukup Baik

ahmed samy

Menginap 2 malam pada bulan Juli 2017

8/10 Bagus

june

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Fabulous hotel, just small niggle about rooms.
Normally love this hotel. Fourth visit. However, for some reason we were given rooms on the side of the complex which were nothing as nice as the ones I've stayed in previously. There we're vacancies in the nice ones so don't understand. Room a bit small and a bit run down. Disappointing as I had taken my son and our friend this time. Otherwise, as always, my favourite hotel in Hurghada.

10/10 Sangat Bagus

Vita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Godt hotel
Et total super godt hotel, med rigtig god service

4/10 Buruk

Clair, UK

Tidak Disukai: Kondisi & fasilitas properti
Disappointing stay
The hotel lacked atmosphere as a solo traveller. There wasn't a all day bar/drinks facility where you could hang out. The food lacked variety and was overcooked and dry. I really didn't enjoy it. The all inclusive was only beer and spirits and they didn't have a cocktail menu. Personally I prefer to drink wine and was very disappointed that it wasn't an option. I've not had that before. Some of the bar staff were unfriendly and you had to ask to get a drink, whereas as others were the complete opposite. The entertainment wasn't well advertised, even the fitness classes in the day I didn't know about. I certainly will not go back here again!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
it was really very nice time we enjoyed the pool and the beach with fantastic music in the background

10/10 Sangat Bagus

Ina, Greve

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Jeg kommer helt sikkert igen!!
Jeg boede på dette skønne hotel 6.-14. april. Hotellet har 2 dejlige pools, en børnepool og en dejlig strand. Jeg sov en enkelt nat i et værelse på 1. sal, hvor køleskabet brummede konstant, men så opdagede jeg værelserne i stueplan med større terrasse i de andre bygninger overfor og opgraderede for 10 Euro extra pr. nat. (Prisen kan evt. variere efter årstid, eller hvis I er 2) Dette køleskab var lydløst. Maden er sund og udvalget er ok, men for tiden har de ikke mange gæster, hvorfor frokosten skal indtages på nabo-hotellet. Hvis du har booket med all inclusive, går du ikke rundt med penge, men hav alligevel småsedler med, for du får en bedre betjening og flere smil i Egypten, hvis du giver lidt drikkepenge her og der. Safety boksen på værelset koster ikke ekstra. Jeg kunne ønske mig et væghængt tørrestativ på terrassen.

10/10 Sangat Bagus

Mattias och Wan, Malmö

Disukai: Staf & layanan
ett litet mysigt hotell
det var inte så mycket gäster men vi blev sammansätta med stort fint hotell ROYAL (50 m ifrån oss).Utmärk mat, fina barer .All inclusive är ett måste... för dem som vill koppla av och vila är det perfekt ställe. Har varit där 7 gånger och känner mig som hemma där. Glad att det inte fanns stökiga ryssar. Mattias och Wanda

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Close to life in Egypt
If you want to experience holidays with egyptian families- It is a Great Place to feel the puls of life in Egypt how it is now. We liked it. Our son played with Egyptian boy and it just showed that children have no boundaries or prejudices. They had great fun without a common language. Good experience for both.

10/10 Sangat Bagus

June, Yorkshire

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous Hotel in Hurghada
Second time I've stayed here. Stayed on my own and felt comfortable and safe throughout. Beautiful setting right on the Red Sea with its own beach. Water activities and trips available on site. All set within lovely tropical gardens and with three different size swimming pools and a few on site small shops for beach and gift purchases. Staff extremely helpful, kind and polite. All inclusive so meals and drinks there when needed them so didn't have to go and look for places to eat. Busy, friendly,local shopping area just a minute or two over the road for gifts, clothes, chemists, etc. A lovely relaxing holiday in a safe and tranquil setting. Wouldn't go anywhere else in Hurghada. The atmosphere beats the more modern, upmarket hotels hands down.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Probleme bei der Abrechnung, ansonsten zufrieden
Es gab ein Problem beim einchecken, die Administration hatte Buchungen verwechselt und durcheinandergebracht, so dass uns ein ziemlich höherer Preis verrechnet wurde als bei der Buchung und Bestätigung angegeben. Es dauerte den ganzen ersten Tag, bis sie den Irrtum endlich aufgeklärt hatten, und wir mussten immer wieder nachfragen und darauf bestehen, dass sie der Sache nachgingen, damit überhaupt etwas unternommen wurde. Das war etwas mühsam und nervig, ansonsten waren wir mit dem Aufenthalt im Hotel zufrieden.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti

8/10 Bagus

cerisier, 大阪

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
のんびりと快適に過ごせるホテル
エジプト旅行の半ばにこのホテルに3泊し、旅の疲れをいやすことができた。食事もビュッフェ形式の3食付きなので、栄養補給できた。ホテルのスタッフもすごくフレンドリーで、快適に過ごせる。ゆっくりと海の美しさにふれるホテルライフを楽しむことができた。

8/10 Bagus

Corinne, Paris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Un hotel bien situé à Hurghada
Hotel confortable et bien situé, la fois proche du centre et en bord de mer. Bonnes prestations hotelières, buffets de qualité, personnel efficace et souriant. Seul bémol : envahi par des russes très bruyants !