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Ulasan untuk SUNRISE Holidays Resort - Adults Only - All inclusive

5 out of 5
SUNRISE Holidays Resort - Adults Only - All inclusive
Corniche Road - Touristic Center, Hurghada, Red Sea Governorate

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 126 dari 294 ulasan" "
Penilaian 8 - Bagus. 95 dari 294 ulasan" "
Penilaian 6 - Cukup Baik. 42 dari 294 ulasan" "
Penilaian 4 - Buruk. 16 dari 294 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 294 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

8,4/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

silvia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bella struttura, personale gentile, si mangia bene... Ma il mare non è bello, sporco, plastica che galleggia, troppi traghetti vicino.
Menginap 7 malam pada bulan April 2024

8/10 Bagus

Deborah

Disukai: Kebersihan, staf & layanan
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari The Hotel management. pada tanggal 20 Apr 2024
Dear Deborah! We are happy to see that you had a nice stay in our resort and would like to thank you for sharing your vacation experience.It will be a pleasure to welcome you again in SUNRISE Holidays Resort and make your next stay with us as comfortable as possible. Best regards, The Hotel Management

8/10 Bagus

Arunas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 5 Apr 2024
Dear Valued Guest!We are happy to know that you had nice holidays in your second home and would like to thank you for trusting our company.It will be a real pleasure to welcome you back in SUNRISE Holidays Resort.All the team is waiting to make your stay more comfortable and enjoyable. Best regards, The Hotel Management

10/10 Sangat Bagus

marco

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Una settimana coccolati da tutto lo staff. Posto bellissimo vicino al centro, comodo anche per andare a piedi. Location direttamente sulla sua spiaggia Camere pulite e con vista parziale del mare, per nostra scelta. Animazione con ragazzi simpatici e bravi Cibo più che ottimo.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari The Hotel management. pada tanggal 4 Apr 2024
Dear Mr. Marco, We are happy to see that you had a nice stay in our resort and would like to thank you for sharing your vacation experience.It will be a pleasure to welcome you again in SUNRISE Holidays Resort and make your next stay with us as comfortable as possible. Best regards, The Hotel Management

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A superb time was had within the complex of the hotel. The staff couldn't have been more helpful and obliging. The food was excellent and the atmosphere very warm and friendly. The experiences we had 'outside' of the hotel were another matter. It was exasperating feeling like human carrion wherever we went. Next time we will just stay in the hotel.
Menginap 9 malam pada bulan Februari 2024
Tanggapan dari The Hotel management. pada tanggal 25 Feb 2024
Dear Mr. Andrew, We are happy to see that you had a nice stay in our resort and would like to thank you for sharing your vacation experience.It will be a pleasure to welcome you again in SUNRISE Holidays Resort and make your next stay with us as comfortable as possible. Best regards, The Hotel Management

8/10 Bagus

Olga, Hollywood

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The room wasn't clean properly.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Hotel management. pada tanggal 17 Feb 2024
Dear Olga, Thank you very much for such feedback & comments. It is wonderful to hear that you were left satisfied by our friendly staff.We apologize for inconvenience you might have experience yesterday and assuring you that we are studying best ways to avoid such shortfalls to happen again in future in the benefit of our future guests.Please be assured that your comments have been already forwarded to the management team and were reviewed accordingly.Hotel Management

6/10 Cukup Baik

Christopher

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall we enjoyed our stay but felt it was not a 5* hotel. Quite tired for a "recently renovated" Premium room. Good variety and quantity of food in the main buffet restaurant. Quality was a mixed bag - there was always something good at every meal though. The room was good apart from stinking drains in the bathroom. Easily solved by blocking them with the flannels provided but reporting the problem to the hotel had no effect so we suspect it's an expected problem with all Egyptian sewer systems. The blanket was stained and edge binding was ripped in one corner, resulting in a serious trip, torn muscle and continuing ankle pain and suffering - staff member from guest services it was reported to did not seem concerned or apologetic enough or likely to remedy it for others. The "app" was awful. Very slow and inefficient. Restaurant bookings made through it never reached the restaurants. Wifi started off slow and got slower after an "upgrade" but there was at least a signal in most places. We are lucky to have survived the driving supplied by Ali at the taxi desk on our overnight trip to Luxor. The driver was clearly overworked and tired, as well as driving dangerously fast and aggressively. Allowing Ali to operate from the hotel reflects badly on the hotel and our experience of it. We expected his company would have been checked and approved by the hotel. Einegar and Tarak at the Splash bar were friendly and helpful. Most other staff were good but sometimes too eager.
Menginap 14 malam pada bulan Januari 2024
Tanggapan dari The Hotel management. pada tanggal 29 Jan 2024
Dear Mr. Christopher! We would like to thank you for taking the time to share you note regarding your last stay in our property. We were really concerned to know that you did not enjoy your stay with us, please accept our sincere apologies. Kindly note we appreciate your comments, please assured that your feedback is shared with the concerned for direct rectification,your stay feedback are of great importance to us, only through your feedback and ratings can we aim to improve the service our guests’ receive, and in today’s world this is essential. At last, we do appreciate your point of view and you will be always welcomed whenever you decide to visit our hotel in any future occasion. Best regards. Hotel management

4/10 Buruk

carlos

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Un desastre el transporte por taxi al aeropuerto proporcionado por el propio hotel. Nos obligaron a pagar en dólares y en cash, totalmente ilegal no poder pagar con al moneda local, pero la cosa no acabó aquí sino que el taxi que nos tenía que llevar a las 4 de la mañana al aeropuerto y que estaba pagado no vino a la hora y apareció 30m tarde después de amenazar de llamar a la policía y el hotel no nos daba ninguna solución.el hotel dice que es un taxi externo pero está contratado en el hotel y ellos mismos son quien los envían. Fatal para no repetir nunca más También decir que las habitaciones de categoría superior tienen el ruido constante de un compresor que no para no de día ni de noche. Nosotros que éramos 3 viajando no volveremos nunca más.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 19 Mar 2024
Dear Valued Guest! We would like to thank you for taking the time to share you note regarding your last stay in our property. Kindly note we appreciate your comments, please assured that your feedback is shared with the concerned for direct rectification, your stay feedback are of great importance to us, only through your feedback and ratings can we aim to improve the service our guests’ receive, and in today’s world this is essential. At last, we do appreciate your point of view and you will be always welcomed whenever you decide to visit our hotel in any future occasion. Best regards. Hotel management

8/10 Bagus

Ian

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 14 malam pada bulan Januari 2024
Tanggapan dari The Hotel management. pada tanggal 28 Jan 2024
Dear Valuable Guest! Thank you for taking time to give us your positive opinion and to share your experience with another reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort. All the team is waiting to welcome you back in your second home to make your holiday unforgettable. Thank you,Best regards, The Hotel management.

10/10 Sangat Bagus

Eckart Werner

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ein bißchen mehr Grünanlage wäre schön gewesen.
Menginap 9 malam pada bulan Desember 2023
Tanggapan dari The Hotel management. pada tanggal 28 Jan 2024
Dear Eckart Werner,Thank you for your feedback, we are so glad that you have such fond memories of your vacation. We do all the best to accommodate our guests with the highest standards of Egyptian hospitality. We look forward to welcoming you back in the near future for another special holiday in our hotel.Hotel Management

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari The Hotel management. pada tanggal 24 Jan 2024
Dear Peter! Thank you for taking time to give us your positive opinion and to share your experience with another reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort. All the team is waiting to welcome you back in your second home to make your holiday unforgettable. Thank you,Best regards, The Hotel management.

10/10 Sangat Bagus

Nadida

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 11 malam pada bulan Januari 2024
Tanggapan dari The Hotel management. pada tanggal 24 Jan 2024
Dear Nadida! Thank you for taking time to give us your positive opinion and to share your experience with another reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort. All the team is waiting to welcome you back in your second home to make your holiday unforgettable. Thank you,Best regards, The Hotel management.

10/10 Sangat Bagus

RAfik

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari The Hotel management. pada tanggal 14 Jan 2024
Dear Valuable Guest! Thank you for taking time to give us your positive opinion and to share your experience with another reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort. All the team is waiting to welcome you back in your second home to make your holiday unforgettable. Thank you,Best regards, The Hotel management.

10/10 Sangat Bagus

gerarrd

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing hotel with amazing staff , your premier league on hospitality
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari The Hotel management. pada tanggal 14 Jan 2024
Dear Gerarrd, Thank you for taking time to give us your positive opinion and to share your experience with another reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort. All the team is waiting to welcome you back in your second home to make your holiday unforgettable. Thank you,Best regards, The Hotel management.

6/10 Cukup Baik

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Das Animationsteam war sehr aktiv, jedoch die Musik war grundsätzlich zu laut. Viele Gäste hielten sich nicht an das Gebot die Liegen nicht zu besetzen und niemand unternahm etwas dagegen. Im Restaurant gab es im Aussenbereich keine rauchfreie(n) Zonen(n).
Menginap 12 malam pada bulan Desember 2023
Tanggapan dari The Hotel management. pada tanggal 14 Jan 2024
Dear Michael, Thank you for choosing SUNRISE Holidays Resort and for taking your time to write a review. We apologize that your experience was regrettably less than satisfying. Kindly be assured that your remarks and issues will be addressed to the management team and we will evaluate these matters moving forward, as we strive to care more effectively to the needs of our guests. We value your comments and hope to serve you better in the future. Sincerely,hotel management

8/10 Bagus

Per

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Trevligt all Inclusive hotell
Bra hotell. Bra service bra mat. Testa spar med hamam och massage som var väldigt bra. Rummet vara bra skön säng och bra wifi.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari The Hotel management. pada tanggal 14 Jan 2024
Dear Per, The SUNRISE Holidays Resort team would like to thank you for the positive review.We are delighted to learn that you thoroughly enjoyed all the facilities and services that we provide to our guests in the resort. Our team is very focused on extending the highest level of service to all our guests.We certainly look forward to welcoming you back to SUNRISE Holidays resort. The hotel Management

4/10 Buruk

Gregory Michael

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 1 Jan 2024
Dear Gregory Michael! Warm greetings from the Sunrise Holidays hotel.Thank you for taking the time to share your opinion with us.Can you please give more details about your stay, so we know what to work on.Best regards,Hotel administration

6/10 Cukup Baik

Danny

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
To be honest. They never said that they would have a party that was so loud is shook the windows and make it impossible to think let alone asleep. I could see in the build up it was going to be bad so I asked three times to be able to move rooms. They didn't understand or let me three times. And so it was terrible. Don't get me wrong I understand a lot of people came for the party but I didn't. Nor was I warned about it. And really I should have been and been moved. So I got very little sleep which was the main reason I went on holiday. So very annoyed by it all. The only person that came back to me did so on the last day and asked if there was anything she could do. Lol. I was leaving in 4 hours time. And the damage had already been done. Never going back.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari The Hotel management. pada tanggal 1 Jan 2024
Dear Danny! We would like to thank you for taking the time to share you note regarding your last stay in our property. We were really concerned to know that you did not enjoy your stay with us, please accept our sincere apologies. Kindly note we appreciate your comments, please assured that your feedback is shared with the concerned for direct rectification,your stay feedback are of great importance to us, only through your feedback and ratings can we aim to improve the service our guests’ receive, and in today’s world this is essential. At last, we do appreciate your point of view and you will be always welcomed whenever you decide to visit our hotel in any future occasion. Best regards. Hotel management

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
What a fantastic hotel in a great location - I will be back!
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari The Hotel management pada tanggal 21 Des 2023
Dear Mr. John, Thank you for taking time to give us your positive opinion and to share your experience with another reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort. All the team is waiting to welcome you back in your second home to make your holiday unforgettable. Thank you,Best regards, The Hotel management.

10/10 Sangat Bagus

Alexandra

Bepergian dalam rombongan
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari The Hotel management. pada tanggal 21 Des 2023
Dear Valuable Guest! Thank you for taking time to give us your positive opinion and to share your experience with another reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort. All the team is waiting to welcome you back in your second home to make your holiday unforgettable. Thank you,Best regards, The Hotel management.

10/10 Sangat Bagus

gerarrd

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing hotel that ,are so friendly & beautiful
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari The Hotel management pada tanggal 21 Des 2023
Dear Valued Guest,Thank you for your feedback, we are so glad that you have such fond memories of your vacation. We do all the best to accommodate our guests with the highest standards of Egyptian hospitality. We look forward to welcoming you back in the near future for another special holiday in our hotel.Hotel Management

10/10 Sangat Bagus

gerarrd

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari The Hotel management pada tanggal 21 Des 2023
Dear Valuable Guest! Thank you for taking time to give us your positive opinion and to share your experience with another reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort. All the team is waiting to welcome you back in your second home to make your holiday unforgettable. Thank you,Best regards, The Hotel management.

10/10 Sangat Bagus

Lydia

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Das Hotel ist zwar etwas älter, aber es ist sehr gut instand gehalten. Ständig wird irgendwo etwas unauffällig in Ordnung gebracht. Das Hotel ist supersauber und die Mitarbeiter sind sehr freundlich und hilfsbereit. Man fühlt sich wirklich als Gast des Hauses. Das Hotel ist auf jeden Fall weiterzuempfehlen und wir werden gerne wiederkommen.
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Das Hotelmanagement pada tanggal 21 Des 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Das Hotel Management

10/10 Sangat Bagus

gerrard

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari The Hotel management pada tanggal 21 Des 2023
Dear Mr. Gerrard, Thank you for taking the time to share your comment about your stay in SUNRISE Holidays Resort. We are very pleased to see that you enjoyed your vacation and our staff does their utmost each day to ensure that all our guests feel at home. It will be pleasure to host you once again.With Best regards,Hotel Management

10/10 Sangat Bagus

Milton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very pretty, friendly staff
Menginap 1 malam pada bulan November 2023
Tanggapan dari The Hotel management. pada tanggal 4 Des 2023
Dear Milton, Thank you for a nice review and we are looking forward to welcome you again in our Hotel.Kind Regards, Svetlana AndreevaGuest Experience and Quality Department

8/10 Bagus

Susanne Theresia

Menginap 7 malam pada bulan November 2023
Tanggapan dari The Hotel management pada tanggal 21 Des 2023
Dear Susanne Theresia,Thank you for your feedback, we are so glad that you have such fond memories of your vacation. We do all the best to accommodate our guests with the highest standards of Egyptian hospitality. We look forward to welcoming you back in the near future for another special holiday in our hotel.Hotel Management

10/10 Sangat Bagus

Simon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great facility and great staff
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 19 Okt 2023
Dear Simon, Thank you for posting your comment. We are glad to hear that you enjoyed your stay with us and thank for your thoughtful feedback. Nothing gives us greater satisfaction that knowing we made guests happy. We do look forward to welcoming you back here.Hotel Management

10/10 Sangat Bagus

MARGOTIN

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Le personnel est d une réactivité incroyable. Aimable et à l écoute. Les chambres sont propres et le linge de toilette impeccables. La nourriture est extrêmement variée. Thèmes différents et pour tous les goûts. Le jour de notre départ, nous avons rendu notre chambre pour midi et on nous a prêté gracieusement des serviettes de plage. Sans supplément nous avons mangé le midi et une chambre avec douche pour se rincer avant le départ. Le centre de plongée qui fait parti de l hôtel est aussi au top. Mon amie y a passé son Advanced Padi. Pour être une niveau 3 Fédération Française, je peux dire que la formation était de très bonne qualité. Nous reviendrons
Tanggapan dari La gestion de l'hôtel. pada tanggal 19 Okt 2023
Cher Invité,L'équipe de SUNRISE Holidays Resort vous remercie beaucoup pour ces merveilleux compliments. Nous sommes très heureux que nous puissions répondre à vos attentes et fiers de vos commentaires!Nous espérons que nous pouvons vous accueillir bientôt dans notre station et rendre votre séjour aussi confortable que celui-ci.Meilleures salutations,La gestion de l'hôtel.

10/10 Sangat Bagus

MARGOTIN

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Le personnel est d une réactivité incroyable. Aimable et à l écoute. Les chambres sont propres et le linge de toilette impeccables. La nourriture est extrêmement variée. Thèmes différents et pour tous les goûts. Le jour de notre départ, nous avons rendu notre chambre pour midi et on nous a prêté gracieusement des serviettes de plage. Sans supplément nous avons mangé le midi et une chambre avec douche pour se rincer avant le départ. Le centre de plongée qui fait parti de l hôtel est aussi au top. Mon amie y a passé son Advanced Padi. Pour être une niveau 3 Fédération Française, je peux dire que la formation était de très bonne qualité. Que ce soit les encadrants ou le personnels du bateau, tous sont souriants et d une efficacité incroyable. Nous reviendrons
Tanggapan dari La gestion de l'hôtel. pada tanggal 19 Okt 2023
Cher Invité,L'équipe de SUNRISE Holidays Resort vous remercie beaucoup pour ces merveilleux compliments. Nous sommes très heureux que nous puissions répondre à vos attentes et fiers de vos commentaires!Nous espérons que nous pouvons vous accueillir bientôt dans notre station et rendre votre séjour aussi confortable que celui-ci.Meilleures salutations,La gestion de l'hôtel.

10/10 Sangat Bagus

Deborah

Disukai: Kebersihan, staf & layanan
Visited many times, great hotel friendly staff, good food. Good animation. Rooms need renovation as looking dated.
Menginap 7 malam pada bulan September 2023
Tanggapan dari The Hotel management. pada tanggal 27 Sep 2023
Dear Deborah, We are happy to know that you had nice holidays in your second home and would like to thank you for trusting our company.It will be a real pleasure to welcome you back in SUNRISE Holidays Resort.All the team is waiting to make your stay more comfortable and enjoyable.Best regards, The Hotel management.

10/10 Sangat Bagus

Thomas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Schöne Aussicht
Menginap 4 malam pada bulan September 2023
Tanggapan dari Das Hotel Management pada tanggal 25 Sep 2023
Sehr geehrte Gast ,vielen Dank für Ihre nette Bewertung.Wir freuen uns, daß Sie unser Hotel für Ihren nächsten Urlaub wieder wählen werden.Wir freuen uns schon Sie bald wieder begrüßen zu dürfen.Mit freundlichen GrüßenDas Hotel Management

8/10 Bagus

Dwayne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Decent Breaksfast and clean premises
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Yasmine

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Love this place
Everything about the hotel was great. The check in was a wonderful experience. Mostafa from the reception was very welcoming and helpful. The food is great. The beach view is amazing. Strongly recommended
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari The Hotel management pada tanggal 28 Jun 2023
Dear Valued Guest, Thank you for sharing your review of your recent experiences with the website community.We are pleased that your accommodations and visit to the SUNRISE Holidays Resort left a great impression. It is wonderful to hear that you were left satisfied by our friendly staff.Thank you again for sharing; we can’t wait see you when your visit us again!The hotel Management

10/10 Sangat Bagus

xavier

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari The Hotel management pada tanggal 15 Jun 2023
Dear Valuable Guest ,Thank you for taking time to give us your positive opinion and to share your experience with other reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort.All the team is waiting to welcome you back in your second home to make your holiday unforgettable.Thank you,Best regards, The Hotel management.

8/10 Bagus

Soufian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dans l’ensemble tout était correct.
Menginap 7 malam pada bulan Mei 2023
Tanggapan dari The Hotel management pada tanggal 21 Mei 2023
Dear Valued Guest!We are happy to see that you had a nice stay in our resort and would like to thank you for sharing your vacation experience.It will be a pleasure to welcome you again in SUNRISE Holidays Resort and make your next stay with us as comfortable as possible.Best regards, The Hotel management.

10/10 Sangat Bagus

Zuheir

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
yes överallt.
Menginap 8 malam pada bulan April 2023
Tanggapan dari The Hotel management. pada tanggal 30 Apr 2023
Dear Valuable Guest ,Thank you for taking time to give us your positive opinion and to share your experience with other reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort.All the team is waiting to welcome you back in your second home to make your holiday unforgettable.Thank you,Best regards, The Hotel management.

10/10 Sangat Bagus

Marva

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The management and staff are extremely helpful and friendly. Everything about this hotel is wonderful!!! I will definitely be visiting again soon!!!
Menginap 10 malam pada bulan Maret 2023
Tanggapan dari The Hotel management. pada tanggal 4 Apr 2023
Dear Marva!We are happy to see that you had a nice stay in our resort and would like to thank you for sharing your vacation experience.It will be a pleasure to welcome you again in SUNRISE Holidays Resort and make your next stay with us as comfortable as possible.Best regards, The Hotel management.

6/10 Cukup Baik

Sandro

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Zimmer war schön obwohl in die Jahre gekommen,hatten aber Probleme mit Tauben auf dem Dach,viel Lärm um 23.00/02.00/5.00 Uhr.4 mal beschwert,als Trost eine kleine Flasche Wein 2cl und ein kleiner früchteteller
Menginap 7 malam pada bulan Maret 2023
Tanggapan dari Das Hotelmanagement pada tanggal 20 Mar 2023
Sehr geehrte Gast ,Wir bedanken uns, dass Sie sich die Zeit fűr eine Bewertung des Hotels hier genommen haben.Zunächst möchten wir uns dafűr entschuldigen, dass wir Ihren ganz persönlichen Erwartungen offensichtlich nicht gerecht werden konnten.Konstruktive Kritik begrüßen wir aber auch schon deswegen, da sie uns hilft, uns immer weiter und kontinuierlich zu verbessern, da wir immer versuchen, die Erwartungen unserer Gäste an uns möglichst noch zu űbertreffen und die Wűnsche und Erwartungen unserer Gäste besser zu kennen, um auf diese besser eingehen zu können. Seien Sie bitte versichert, dass wir Ihre Kommentare bereits an unser Management Team weitergeleitet haben, welches die Kritikpunkte nun seinerseits eingehend prűft.Wir bedauern aufrichtig die Unannehmlichkeiten, die Ihnen widerfahren sind und wünschen Ihnen alles Gute.Viele Grüsse,Das Hotelmanagement

4/10 Buruk

Maxence

Bepergian bersama teman
Tidak Disukai: Kebersihan
Hotel très décevant, je ne comprends pas les nombreux commentaires positifs sur l'établissement. Le hall d'accueil n'est pas agréable, pas climatisé, personnel de la réception non souriant et pas accueillant. Les chambres sont vieilles, décoration totalement obsolete, literie inconfortable, les draps sont très vieux et de fait reches, l'eau coulait jaune dans la salle de bain à l'évier, le ménage réalisé approximativement. Restaurant : globalement la nourriture était de meilleure qualité que dans les autres établissements, mais le personnel totalement désorganisé, c'est juste incroyable de devoir se servir soit même en couverts et serviettes pour installer sa table. Très peu d'espace dans le restaurant alors que l'hôtel était loin d'être plein, il a fallu plusieurs fois attendre pour pouvoir avoir une table disponible. Piscine : correcte, rien à redire Jaccuzi : sale Plage : petite crique, les gens réservent les transats et il est difficile de trouver de la place disponible. Animations : tous les jours la même chose sauf le spectacle du soir qui est qualitatif, équipe agréable. Je regrette d'avoir choisi cet établissement qui ne vaut absolument pas le prix payé, il n'y a pas de végétation et surtout l'état des chambres est vraiment dépassé.
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari La gestion de l'hôtel pada tanggal 20 Mar 2023
Cher Invité,Merci d'avoir pris le temps d'écrire un avis sur votre récent sejour dans notre hôtel Sunrise Holidays Resort. Nous sommes désole de ne pas avoir répondu à vos attentes. Nous apprécions vos commentaries et soyez sûrs que nous transmettrons au département concerné. Nous ésperons que vous allez reconsidérer retourner pour vous offrir les meilleurs services. Nous vous remercions d'avoir choisi notre hôtel pour passer vos vacances. Le gestion de l'hôtel.Meilleures salutations,La gestion de l'hôtel.

10/10 Sangat Bagus

Dietegen

Menginap 6 malam pada bulan Februari 2023
Tanggapan dari The Hotel management pada tanggal 20 Mar 2023
Dear Valuable Guest ,Thank you for taking time to give us your positive opinion and to share your experience with other reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort.All the team is waiting to welcome you back in your second home to make your holiday unforgettable.Thank you,Best regards, The Hotel management.

10/10 Sangat Bagus

Claudia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
…
Menginap 7 malam pada bulan Februari 2023
Tanggapan dari The Hotel management pada tanggal 27 Feb 2023
Dear Mrs. Claudia , We are happy to know that you had nice holidays in your second home and would like to thank you for trusting our company. It will be a real pleasure to welcome you back in SUNRISE Holidays Resort. All the team is waiting to make your stay more comfortable and enjoyable. Best regards, The Hotel management.

10/10 Sangat Bagus

Mourad

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything is good
Tanggapan dari The Hotel management. pada tanggal 23 Jan 2023
Dear Mourad , Thank you for taking time to give us your positive opinion and to share your experience with other reviewer. It was a pleasure for us to welcome you in SUNRISE Holidays Resort. All the team is waiting to welcome you back in your second home to make your holiday unforgettable. Thank you, Best regards, The Hotel management.

10/10 Sangat Bagus

Roger

Menginap 1 malam pada bulan Desember 2022
Tanggapan dari The Hotel management. pada tanggal 7 Jan 2023
Dear Valuable Guest , Thank you for taking time to give us your positive opinion and to share your experience with other reviewer. It was a pleasure for us to welcome you in SUNRISE Holidays Resort. All the team is waiting to welcome you back in your second home to make your holiday unforgettable. Thank you, Best regards, The Hotel management.

6/10 Cukup Baik

Tarmo August

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti

8/10 Bagus

Amina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
tres Bien
Menginap 6 malam pada bulan November 2022
Tanggapan dari The Hotel management. pada tanggal 4 Des 2022
Dear Valuable Guest ,Thank you for taking time to give us your positive opinion and to share your experience with other reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort.All the team is waiting to welcome you back in your second home to make your holiday unforgettable.Thank you,Best regards, The Hotel management.

2/10 Sangat Buruk

Stefano

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas
Comportamento per nulla professionale. Una stanza prenotata due mesi prima, mi comunicano al check in alle 8 di sera che sono in overbooking e che ci spostano in un altra struttura a 10 km. I professionisti non vendono le stanze già prenotate altrimenti non ha senso la prenotazione, e se foste stata una svista in buona fede, mi avrebbero potuto avvisare almeno il giorno prima, così avrei potuto scegliere io se andare nella struttura proposta o annullare la prenotazione e sceglierne una di mio gradimento. Dicendolo all ultimo momento mi hanno costretto ad accettare, e anche se non posso fare confronti sulla struttura dato che non ci sono stato, di certo la posizione era molto più isolata. Chiaramente di rimborsi e differenze prezzi non ne hanno voluto parlare, perfortuna Expedia mi ha supportato nel processo. In ogni caso, dato che la prenotazione era di due mesi fa avrebbero dovuto spostare chi ha prenotato dopo di me, ma ipotizzo fosse un gruppo grande e non volessero perdere soldi, per questo assumo la malafede. VIVAMENTE SCONSIGLIATO
Menginap 2 malam pada bulan November 2022

10/10 Sangat Bagus

CHIEN HAO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
it is a good experience here. Nice service. Nice view's room. Nice personal beach.
Menginap 2 malam pada bulan September 2022
Tanggapan dari The Hotel management. pada tanggal 3 Okt 2022
Dear Valued Guest!We are happy to see that you had a nice stay in our resort and would like to thank you for sharing your vacation experience.It will be a pleasure to welcome you again in SUNRISE Holidays Resort and make your next stay with us as comfortable as possible.Best regards, The Hotel management.

6/10 Cukup Baik

Stephanie, Büdingen

Bepergian bersama teman
Disukai: Kebersihan
Massenabfertigung. Essen ist nichts Besonderes. Liegen, die den ganzen Tag reserviert sind, ohne, dass diese benutzt werden, obwohl das laut Hotel untersagt ist und auch vom Hotel angeblich unterbunden werden soll. Wer dem Personal genug Trinkgeld zusteckt, kommt mit allem durch. Permanente Belästigung von Tour-Anbietern. Alles wird in Plastik Behältern serviert - es wird so viel unnötiger Müll produziert.
Menginap 7 malam pada bulan September 2022
Tanggapan dari Das Hotelmanagement pada tanggal 3 Okt 2022
Sehr geehrte Gast ,Wir bedanken uns, dass Sie sich die Zeit fűr eine Bewertung des Hotels hier genommen haben.Zunächst möchten wir uns dafűr entschuldigen, dass wir Ihren ganz persönlichen Erwartungen offensichtlich nicht gerecht werden konnten.Konstruktive Kritik begrüßen wir aber auch schon deswegen, da sie uns hilft, uns immer weiter und kontinuierlich zu verbessern, da wir immer versuchen, die Erwartungen unserer Gäste an uns möglichst noch zu űbertreffen und die Wűnsche und Erwartungen unserer Gäste besser zu kennen, um auf diese besser eingehen zu können. Seien Sie bitte versichert, dass wir Ihre Kommentare bereits an unser Management Team weitergeleitet haben, welches die Kritikpunkte nun seinerseits eingehend prűft.Wir bedauern aufrichtig die Unannehmlichkeiten, die Ihnen widerfahren sind und wünschen Ihnen alles Gute.Viele Grüsse,Das Hotelmanagement

10/10 Sangat Bagus

Mohamed

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Everything super good. Good service, good activities, clean.
Menginap 5 malam pada bulan Agustus 2022
Tanggapan dari The Hotel management. pada tanggal 28 Agu 2022
Dear Valued Guest!We are happy to see that you had a nice stay in our resort and would like to thank you for sharing your vacation experience.It will be a pleasure to welcome you again in SUNRISE Holidays Resort and make your next stay with us as comfortable as possible.Best regards, The Hotel management.

10/10 Sangat Bagus

Mahmoud

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was amazing place 😍
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Best regards, The Hotel management. pada tanggal 19 Agu 2022
Dear Mr. Mahmoud ,Thank you for taking time to give us your positive opinion and to share your experience with other reviewer.It was a pleasure for us to welcome you in SUNRISE Holidays Resort.All the team is waiting to welcome you back in your second home to make your holiday unforgettable.Thank you,Best regards, The Hotel management.