Palaces in Ifrane Province

"I had a very disappointing experience at this apartment hotel. The overall condition of the property is extremely poor and clearly neglected. The apartment was not clean at all, and there were many insects, which made the stay very uncomfortable. Nothing seems to be properly maintained — not the toilets, not the kitchen, nor any of the household equipment. Everything feels worn out and abandoned. On top of that, there was a very strong and unpleasant smell coming from the toilet drains, which made it difficult to even stay inside the apartment. I would not recommend this place unless major improvements are made in terms of cleanliness and maintenance."

"The property is beautiful. It's a sprawling resort with areas outdoors in the woods near a cascading springs that I enjoyed sitting at. I liked the lobby, the swimming pools and the exercise room. Checking in was easy. You're sat in the very nice lobby and you're greeted with a nice apple lemon ginger juice while the check in is proceeding. The staff is very nice, attentive and professional. The room is very nice, nicely decorated and the linen is crispy clean white cotton. The appetizers in the lobby were very good. But the drinks are crazy expensive. There were a few glitches: my minibar was empty. This is an expensive hotel. When I brought this issue to the management, they offered to fill it. But it did seem to me as if they were cutting corners. Also, my room was dark. The lighting was dim and not enough to read. It was a room to just retire to and go to bed and watch TV. It's unpleasant to not have enough light in a room, especially if you want to read. In the daytime, the room tends to be dark in the part away from the window. When I brought this matter to the management, they offered to upgrade me to a suite. However, the sitting room in the suite was even darker while the bedroom was brighter. I thus declined the upgrade. The lobby is very nice but it too needs a bit more lighting in some spots. I had to look for a corner with enough light to read the menu and see my food. The drinks are crazy expensive. But overall a very nice stay."

"Beautiful resort with lovely facilities. The room was very clean and the bed very comfortable. Very friendly, welcoming staff too."

"Absolutely great stay. Beautiful house and pool and staff, everything "

"Absolutely great everything "

"Great hotel in a nice quiet area of Fes. Lots of good restaurants within a short walking distance from the hotel (if you don’t want to dine at the 3 restaurants on the premises) and plenty of petite taxis that you can flag down to get to the Medina and other attractions."

"Excellent "

"La localisation de l'hôtel était très pratique. Le personnel de l'hôtel était plaisant et facile à interagir malgré quelques difficultés de langue. Le gym est bien entretenu et assez complet avec ses équipements. La chambre est de bonne grandeur. Le lit était très confortable et les oreillers assez nombreux mais surtout de bonne dimension et dureté. La salle de bain comportait certains problèmes. Le miroir "grossissant" ne tenait pas donc n'était pas serviable. La salle de toilette sentait l'urine constamment, sans doute un problème de plomberie. Les petits déjeuneurs était copieux et de bonne qualité. Le personnel était toujours bien souriant malgré le travail et l'achaldage. Le chef du restaurant était très présent pour assurer le bon fonctionnement. Il était aussi très accueillant. La chef à la station pour les œufs & omelettes était toujours souriante et nous a donné de bonnes omelettes et œufs. Bravo! Finalement, le personnel du parking nous a aidé à chaque jour. Ils nous reconnaissait à notre arrivé et était bien attentionné. Merci!"

"Nice"