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Ulasan untuk The Black Hat

3.5 out of 5
The Black Hat
Church Street, Ilkley, England

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 103 dari 126 ulasan" "
Penilaian 8 - Bagus. 18 dari 126 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 126 ulasan" "
Penilaian 4 - Buruk. 1 dari 126 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 126 ulasan" "

9,8/10

Kebersihan

9,6/10

Staf & layanan

9,6/10

Fasilitas

9,8/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Robert

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Service at breakfast poor. Food quality only average.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

shaun

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great friendly reception, nice room and excellent breakfast.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tbh pada tanggal 11 Apr 2024
Thank you for your review, hope to see you again soonRegardsThe Black Hat

10/10 Sangat Bagus

Norman

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great accommodation in a great town
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari TBH pada tanggal 4 Apr 2024
Thank you Hope to see you again soonRegardsThe Black hat

8/10 Bagus

Simon

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari TBH pada tanggal 5 Feb 2024
Thank you for your high rating RegardsThe Black Hat

10/10 Sangat Bagus

Greg

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great find. Lovely room and a fantastic breakfast. A very friendly and welcoming pub.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari TBH pada tanggal 5 Feb 2024
Thanl you glad you enjoded your stay, hope to see you again soonRegardsThe Black hat

10/10 Sangat Bagus

Jamie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tbh pada tanggal 19 Jan 2024
Thank you for your high ratingHope to see you again soonRegardsThe Black Hat

10/10 Sangat Bagus

Colin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lively pub with great atmosphere. Helpful staff. Clean and comfortable room.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari TBH pada tanggal 4 Jan 2024
Thank you for your review, and hope to see you again soonregardsThe Black Hat

10/10 Sangat Bagus

Adam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very clean, large rooms and friendly staff, breakfast fantastic also
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tbh pada tanggal 18 Des 2023
Thank you for your kind words, pleased that you enjoyed your stay with usRegardsThe Black Hat

10/10 Sangat Bagus

Allan

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tbh pada tanggal 12 Des 2023
Thank you, pleased you enjoyed your stay with us. Until next time RegardsThe Black Hat

10/10 Sangat Bagus

Tom

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The Black Hat 👌
The Black Hat is spot on. Luxury rooms, nice bar, great breakfast and friendly staff. Cant fault it!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tbh pada tanggal 26 Nov 2023
Thank you so much for this amazing review. We hope to see you again soon.RegardsThe Black Hat

10/10 Sangat Bagus

Jan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay here!
Comfortable, clean, great breakfast. Love staying here for a night out in Ilkley.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tbh pada tanggal 26 Nov 2023
So pleased you enjoy your visits to Iklkey and you chose to stay with us. Hope to seen you soonRegardsThe Black Hat

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely stay
Lovely stay for two nights as had a wedding nearby, parking a bit of a nightmare, all staff are friendly and food was very good, room was lovely with comfy beds and a good tv.
Menginap 2 malam pada bulan November 2023
Tanggapan dari TBH pada tanggal 5 Nov 2023
We are grateful to you for giving the time to leave a review about your stay. Glad you enjoyed your visit and hope to see you againregardsthe Balack Hat

8/10 Bagus

J G

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Another Night Away
Parking in a council run car park pay by app. Free after 1800 but have to pay again at 0800 but on app it’s easy. Staff and host very friendly. Good food. Good beer. What more do you want.
Menginap 1 malam pada bulan September 2023
Tanggapan dari TBH pada tanggal 5 Nov 2023
Thank you for your review pleased you have a great stay with us hope to see you again soonRegardsThe Black hat

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari tbh pada tanggal 9 Okt 2023
Thank you for leaving us a high rating, we are pleased you enjoyed your stay with us, and hope to see you again soonregardsthe black hat

10/10 Sangat Bagus

jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari TBH pada tanggal 24 Sep 2023
Thank you please you have a great stay with us RegardsThe black hat

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan September 2023
Tanggapan dari Tbh pada tanggal 24 Sep 2023
Thank you for you high rating hope to see you again soon.Regards The black hat

10/10 Sangat Bagus

Jason

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The cleanest room & bathroom in Ilkley!
The Black Hat is a long-term favourite when I stay in Ilkley. For business users, it's great with breakfast served from 7:30am, including fully cooked options and lighter items like cereals. The rooms are immaculate. The two ladies that keep the place tidy should win an award for the cleanest toilets (and overall bathrooms and bedrooms) in Ilkley! It makes the stay so much nicer when it is totally spotless. You can really see the attention to detail in the cleaning and tidying. The pub itself has a good atmosphere, a mixed crowd with plenty of younger folks too, plus a great beer garden and sheltered / heated huts outside.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari TBH pada tanggal 1 Sep 2023
Thank you for your amazing review I will pass this onto our housekeepers Anne & Rea.Thank you and hope to see you again soonRegardsThe Black hat

8/10 Bagus

BA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good but lack attention to detail.
Lovely stay but disappointed with lack of non dairy alternatives at breakfast, particularly as I let them know in advance. These days, these items should be stocked as standard. Attention to small details like these are very important.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tbh pada tanggal 31 Agu 2023
We do normally have no. Dairy alternatives, but on this occasion there was an oversight on our part with the ordering we can only apologise for the inconvenience.RegardsThe black hat

10/10 Sangat Bagus

Bhavna

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Gorgeous family room!!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari tbh pada tanggal 21 Agu 2023
Thank you for your positive review, please you and your family enjoyed your stay with usRegardsThe Black hat

10/10 Sangat Bagus

Graham

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked 2 nights at The Black Hat for a short break in Ilkley. Great choice! Good things. Staff were excellent especially Jack Rooms very clean & well equipped & presented Beds very comfortable Breakfast very good Great beer garden Very well located for town centre & walking. Bad things. None! would we book again? Definitely!
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari tbh pada tanggal 16 Agu 2023
Thank you for your great review, hope to see you again soonRegardsThe Black hat

10/10 Sangat Bagus

anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tbh pada tanggal 17 Agu 2023
Thank you for your high rating, hope to see you again soonRegardsThe Black Hat

10/10 Sangat Bagus

Susan

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Black Hat pada tanggal 9 Agu 2023
Thank you for the kind feedback!

10/10 Sangat Bagus

Leanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic staff, great food & breakfast included. Beautiful spacious rooms.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari The Black Hat pada tanggal 4 Agu 2023
Thank you for the positive feedback!

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super clean, super friendly, super comfortable.
The staff are very friendly and the breakfast is delicious! The entire areas of rooms and bathrooms are super clean, in fact I don't think I've stayed anywhere cleaner before! I asked for a bath and was upgraded to the room to grant my request, which was lovely. The beds are super comfortable and the bathrooms are modern, pristine, and have all you need.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Tbh pada tanggal 30 Jul 2023
Amazing review, thank you for tour kind words. Hope to see you again soon.RegardsThe Black Hat

8/10 Bagus

Lorna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Tbh pada tanggal 15 Jul 2023
Thank you for your high rating, hope to see you again soon.Regards The black hat

10/10 Sangat Bagus

Samuel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Such a gem!
Our stay at the Black Hat was incredible! The staff were all so friendly, it felt like a home away from home! The room was clean, spacious and very comfortable. The pub downstairs is a lovely place for drinks and some food, showing the major sporting events. The Ashes were on and a bit hit! Couldn’t recommend more!
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Tbh pada tanggal 14 Jul 2023
Thank you for your lovely review, and kind words. We are over the moon that you had such a wonderful stay with us and hope to see you again soon.RegardsThe black hat

10/10 Sangat Bagus

Ingrid

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful, large, comfortable room, excellent food and a very warm welcome!
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Tbh pada tanggal 29 Jun 2023
Thank you for you kind review, hope to see you again soonRegardsThe Black Hat

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good break
Brilliant hotel, friendly, helpful staff especially at breakfast. Clean room
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Tbh pada tanggal 27 Jun 2023
Thank you for you review, pleased you had a great stay with us, and hope to see you again soon.RegardsThe Black Hat

10/10 Sangat Bagus

Chan-Ree

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good solid stay
Old classic British Inn, comfortable bed and traditional interior decor. Big bed big room and good pub breakfast. A little bit tight for a couple but that seems to be for inns. Big public parking behind the building 1 pound total from 6pm-8am and 1 pound per hour thereafter.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Tbh pada tanggal 24 Jun 2023
Thank you for finding the time to leave a review. We are pleased you had a present say with us. Hope to see you again soon.RegardsThe Black Hat

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A little gem in the countryside
I recently visited Ilkley and needed a place to stay. The Black Hat was recommended to me by a local. I was very impressed. All of the staff are super friendly, helpful and welcoming. They made me feel right at home. The pub hotel has 7 rooms. Mine was absolutely beautiful. Clean and cozy with everything you need. They have clearly given thought to the layout and amenities. I travel a lot and this place is at least on par with many 4 or 5 star hotels I stayed at around the world for work. Breakfast was included in the price. It is a typical English pub breakfast, which is not really my thing (but that’s a personal preference). They offer some cereal and porridge options as well. Naturally, being a small hotel, it would not make sense for them to set up a whole buffet. If you like English breakfast, you will love this aspect as well. I would highly recommend staying here and would definitely return.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Tbh pada tanggal 23 Jun 2023
Thank you for your review, we are really pleased you had a great stay with us and would recommend a stay with us. We would love to offer a continental style buffet breakfast but you are quite right that as we are a small bed and breakfast it's not viable to do this. Kind regardsThe Black Hat

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I didn't like nothing, very good stay
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Tbh pada tanggal 22 Jun 2023
Thank you for you high rating, hope to see you again soon.Regards

10/10 Sangat Bagus

Fiona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari tbh pada tanggal 14 Jun 2023
Thank you for you high rating, hope to see you again soonRegardsThe Black hat

10/10 Sangat Bagus

Mark

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari TBH pada tanggal 18 Mei 2023
Thank you for your high star ratingRegardsThe Black Hat

10/10 Sangat Bagus

brian

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari TBH pada tanggal 5 Mei 2023
Thank you for your high rating Hope to see you again soonThe Black Hat

10/10 Sangat Bagus

Shanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful hotel in a beautiful town! Staff were very friendly and the room was immaculate! Food in the pub was delicious! The full English breakfast was terrific! Highly recommend this hotel!!
Menginap 1 malam pada bulan April 2023
Tanggapan dari TBH pada tanggal 4 Mei 2023
Thank you for you wonderful review, we are pleased that everything was to your satisfaction. Hope to see you again really soon.RegardsThe Black Hat

10/10 Sangat Bagus

Suzanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely stay
We had a wonderful stay at The Black Hat, all staff were so friendly and helpful and the location was perfect right in the heart of town. The room was very clean and comfortable with nice toiletries and teas/coffees and the breakfast was lovely as were the meals in bar. Hope to stay there again.
Menginap 1 malam pada bulan April 2023
Tanggapan dari TBH pada tanggal 1 Mei 2023
Thank you for your kind review. Hope to see you again really soon RegardsThe Black hat

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel in central area, rooms lovely and clean food and drink nice as well
Menginap 1 malam pada bulan April 2023
Tanggapan dari TBH pada tanggal 24 Apr 2023
Thank you for finding the time to leave a review.Have a great dayRegardsThe Black hat

10/10 Sangat Bagus

M

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent pub with rooms
Menginap 2 malam pada bulan April 2023
Tanggapan dari TBH pada tanggal 23 Apr 2023
Thank you for your high rating hope to see you again soon.RegardsThe Black Hat

10/10 Sangat Bagus

Eduardo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Accommodation and Pub in one 😎
Ilkley is a lovely old village and the Black Hat is not only a great place where to stay, but also a nice pub with nice vibe.
Menginap 3 malam pada bulan April 2023
Tanggapan dari TBH pada tanggal 21 Apr 2023
Thank you for your great review, We ate pleased that you enjoyed your stay at The Black Hat. We hope to see you again soon.RegardsThe Black Hat

8/10 Bagus

Rachel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely hotel
Lovely hotel in a great position. Room was ideal. Very comfy. Nice bath. Welcome was warm. Breakfast was very tasty. Only negative was the service at breakfast. Pretty much ignored by the only staff member around who was cleaning. Had to sort out where we sat and own hot drinks. No one to take hot food order until i went for a wander. Food was lovely. Would have liked some toast to finish but decided it was not worth the hassle. Maybe just an off shift as welcome was warm and everything else was great. Loved the rooms named after cricketers
Menginap 1 malam pada bulan April 2023
Tanggapan dari TBH pada tanggal 13 Apr 2023
I'm sorry on this occasion we did not provide the service we normally do. I can assure you that this is not to our usual standard. Accept our apologiesRegardsthe Black hat

10/10 Sangat Bagus

TONY

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023
Tanggapan dari tbh pada tanggal 13 Apr 2023
Thank you for your high rating. Hope to see you again soonRegardsThe Black Hat

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet street, near town
Menginap 2 malam pada bulan April 2023
Tanggapan dari TBH pada tanggal 4 Apr 2023
Thank you for you 5 stars. Hope to see you again soonRegardsThe Black Hat

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Check in issues
Overall would recommend. Lovely place, great room and very clean. Also good location in city centre. The pub didn’t have many ingredients and the staff struggled to replace them. I also received a call the day before my stay asking if I was checking in. Then I received a call on the day asking if I was checking in when I was already in the room. Breakfast was good but very relaxed and the servers didn’t take the orders correctly
Menginap 1 malam pada bulan April 2023
Tanggapan dari TBH pada tanggal 4 Apr 2023
We had a glitch on our systems which was causing some issues, this has been resolved . We like to have a relaxed atmosphere in the morning but I will investigate why your order was not taken correctly. We do hope you will visit us againRegardsThe Black Hat

10/10 Sangat Bagus

Ellen

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari TBH pada tanggal 4 Apr 2023
Thank you for you high rating, hope to see you again soonRegardsThe Black Hat

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stephen & Jill
Great overnight stay. Immaculate, clean and spacious room at front.Very good pub meal in bar and brilliant cooked breakfast. Wonderful welcome from Tony and his team. Highly recommended.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari TBH pada tanggal 31 Mar 2023
Thank you so much for your kind review, we are so pleased you enjoyed your stay with us, and hope to see you again really soonregardsThe Black Hat

10/10 Sangat Bagus

Anthony

Lovely stay at the Black Hat would highly recommend
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari TBH pada tanggal 20 Mar 2023
Thank you for your review, hope to see you again soonRegardsThe Black Hat

10/10 Sangat Bagus

Gillian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent pub/inn
Amazing property to stay at. Friendly staff. Rooms decorated to a high standard and the breakfast the next morning was so nice. Highly recommend this as a place to stay whilst visiting Ilkley 10/10
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari TBH pada tanggal 20 Mar 2023
Thank you for your review and feedback hope to see you again soonRegardsThe Black hat

10/10 Sangat Bagus

David

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari TBH pada tanggal 20 Mar 2023
Thankyou for your top marks, hope to see you again soonRegardsThe Black Hat

10/10 Sangat Bagus

Shirley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabulous place to stay so pleased we found it! Nice and clean and comfortable. Staff are lovely. Very nice food too. Fingers crossed that we return soon. Thanks
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari TBH pada tanggal 13 Mar 2023
Thank you for finding the time to leave us a review. Hope to see you again soonThe Black Hat

10/10 Sangat Bagus

David

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari TBH pada tanggal 14 Mar 2023
Thank you for your high start rating, hope to see you again soonregardsThe Black hat