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Ulasan untuk Holiday Inn Ipswich, an IHG Hotel

4 out of 5
Holiday Inn Ipswich, an IHG Hotel
London Road, Ipswich, England

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 387 dari 1002 ulasan" "
Penilaian 8 - Bagus. 376 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 134 dari 1002 ulasan" "
Penilaian 4 - Buruk. 61 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 44 dari 1002 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,2/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

Kim

Bepergian bersama keluarga
Disukai: Fasilitas
Room was not ready at check in time. Had to wait over half hour which caused anxiety as we needed to get ready for an event. Good breakfast
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Susan

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy and convenient access for Ipswich
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Vicki

Menginap 3 malam pada bulan April 2024

8/10 Bagus

Claire

Bepergian bersama keluarga
Enjoyed our stay staff very helpful
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Eddie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Vincent

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All fab. Dreamlike.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Robert

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Fasilitas
The rooms were very clean and well equipped. Our stay was short and we did not use the swimming pool or gym. Plenty of parking. Good choice of breakfast foods. Highly recommend.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Helen

Wonderful clean hotel, staff are so helpful, great food and a fantastic leisure complex
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ideal if you're a coach driver because this hotel as parking space for two coaches
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Stephen

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Good choice for base to Suffolk easy parking food good choice pool and sauna a bonus
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Matthew

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
While the kitchen and dining area are in good shape, the rest of the facility is in poor shape. The halls look like cell blocks and the rooms are in dire shape. We had extensive mould all over the shower, a rotting bathroom door, smashed up walls and a worn out carpet. The pool had a layer of grime on the surface, crap on the bottom and the jacuzzi was frothing with oils and other filth. My advice: stay somewhere else!
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Alice

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
I usually love Holliday ins, but for some reason the Ipswich one charges £16.95 for breakfast !! Per person, which is insane. And the receptionist at night time was very rude when I can down for some water. I was questioned on what room number I was in and accused of not actually having a room that night in the hotel
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Laurence

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sent two members of staff there to stay. They said the facilities were excellent, so was the breakfast.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Angela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything about our stay was great from checking in and being offered a room nearer the pool to the wonderful breakfast we had everyday. The staff were exceptional and couldn’t do enough to help the guests and nothing was too much trouble. Parking was free and very convenient. I would highly recommend this hotel and will be using it again in the near future.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Amanda

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A good stay
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Sheila

Lovely friendly staff , nothing was too much trouble
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Lisa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I always stay at this hotel when in Ipswich. This time, it was Jem the receptionist who stood out, as someone who was very warm, welcoming and professional. Check-in was quick and flawless. A good, hearty breakfast was also had. Thank you Holiday Inn Ipswich.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Naomi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff
Menginap 7 malam pada bulan Maret 2024

10/10 Sangat Bagus

Senga

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were excellent, nothing was too much trouble. The hotel itself was clean, tidy with lots of amenities for you to enjoy.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

TEMITOPE OLUWATOSIN

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I love the fact is centralised between the town center and the superstore center of the town. Their food is fantastic with emphasis on quality
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

R

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Adrian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Judy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff friendly, nothing too much trouble. Nice swimming pool complex. Really great to have such a lovely gluten free breakfast and felt reassured about cross contamination. Separate toaster etc. 3 rd stay and would stay again.
Menginap 2 malam pada bulan Februari 2024

4/10 Buruk

Gemma

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Claire

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Directions link is wrong! Takes you to a house!
Good hotel, good stay . Excellent breakfast, loads of choice and really tasty. Hotel is a bit tired in places , eg bathroom sealant, paint on doors and shelves etc . But still perfectly fine. One thing I did have a problem with. The restaurant menu could be more clearer. I ordered colcannon mash . I expected potatoes and cabbage mash . There was pancetta in it ! I'm a vegetarian. I checked the menu after , no mention of meat and the 'v' 've' 'gf' symbols on the menu listing is tiny . It should be larger and clearer. Also if a dish has pork products in them (any meat really) it should be well labelled.
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Overall nice hotel. Bed wasn’t comfy and the bathroom was mouldy. Need a bit of TLC in the bathroom as this was dated and tired.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Yvonne

Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Brian

Traveler bisnis
Tidak Disukai: Staf & layanan
Awful
Awful service
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Keith

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Issues but comfortable
Arrived and greeted by Paula who was very welcoming and friendly. Room allocated was tidy on first impressions however as I unpacked I found a used earbud on the desk, paint chippings on the bathroom floor and dried foam coming out the door cracks. Went down to reception where Paula took full details and apologised before arranging another room - excellent professional service from Paula - a credit to the hotel. Went into the bar to order food - it did seem there were supply issues as everything I wanted was out of stock! No matter as found the steak to be very agreeable instead. The atmosphere was ok and bar area clean, would appreciate if the bar staff could stop their private conversation rather than me waiting at the bar to pay so they could finish their gossip. Got into bed in the new room to discover chewing gum stuck to the duvet, turned it around and just went to sleep as couldn’t be bothered to complain anymore. Did mention to chap on desk next morning who took note of it and got the duvet changed - an apology would have been nice. Breakfast very nice and good selection.
Paint chippings on bathroom floor
Foam seeping out of bathroom door
Dirt on carpet
Used earbud on desk
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

stuart

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

STEWART

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent location and hotel would definitely stay again
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Catherine

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

stuart

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Realy good staff, some parts need freshening up, but all good
Menginap 3 malam pada bulan Januari 2024

6/10 Cukup Baik

Benjamin

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

James

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Not as expected
The bar service was very slow, taking 20 mins to get served as only 1 bar staff. 5 of us went in restaurant at 6:30pm sat for 30 min before any orders were taken, there was only 10 people in there, then the food took 1.5hrs to come out, Food was good when we eventually got it. Had to go to other bar to get drinks and spent far more then expected on drinks as waited that long for food to come out. other customer complaining about the service and even a staff member called the customer rude for complaining ! Card payment machine didn't work either. Had a dressing table in room with no chair, handle fell off wardrobe when opened it. Breakfast was good apart from asking for the veggie option sausages, they came out raw on one side and hot on the other (Frozen microwave i assume) sent them back. I booked out 3 rooms for 2 nights for work and expected more from this hotel chain, basically lack of staff was the main cause
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

keith

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Weekend
Good value short break - dog friendly
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Mark

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kelly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel, well located and fantastic staff
Don’t arrive until late in the day but the 2 staff at reception were really happy and friendly, sorted us out a lovely big, quiet room. Husband used the pool, steam room and said was a great bonus to the stay as we’d had a long drive.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Paula

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

clarence

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable and clean
Friendly and very clean the food was above expectations i would be happy to stay again
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

M

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Disappointing
The staff were very friendly and trying their best, but the hotel itself is in a terrible state. Rooms are in desperate need of maintenance. Mine had scuffs all over the walls, no plug in the bath, the holder for the shower head was cracked so couldn't hold the shower straight, pillows were old and lumpy and the overall decor was depressing On top of it all, the pool was closed which was the main reason we'd booked this hotel specifically
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Martyn

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Wouldn't recommend
Very small room, furthest aqay from reception and very hit and miss service on both my visits here.
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Elizabeth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location, very helpful staff, outstanding attention to dietary requirements, great breakfast and clean room but the bathroom has to be the smallest ever and the bed the most uncomfortable ever slept in. Overall, fine for one night but would have changed hotels if needed to stay longer.
Menginap 1 malam pada bulan November 2023