Hotel dekat Istana Mohatta

"Well overall it was good but alot of things were not good"

"The front desk agreed to cancel my reservation and issue a refund, but I have still not received my money. The hotel directed me to Expedia, although the payment appears to be held by the hotel. I would not recommend paying in advance through online booking sites."

"My stay in Sarawan Hotel was above my expectations because The room rate was much cheaper than the other hotels around the proximity Hotel was well cleaned Amenities were much cheaper Staff and services were excellent Atrium mall is adjacent and within two minutes walk where one can do all the shopping Property condition and facilities are excellent I will give ***** (five star) all in all ! "

"It’s sad to see a beautiful hotel become rundown. The carpet had stains and were worn out: both in the rooms I had as well as corridors. On a separate issue, I had to call multiple times ( over 8 hrs) to get a toilet roll and tissue box replaced. The desk chair had a big depression from all the people who sat in it. I saw dishes being hand washed behind the omelette counter and there were flies. On the positive side, the check in reception, the security staff and bell staff were excellent. The...

"Very nice stay"

"Great location, fantastic friendly staff, breakfast buffet was fantastic with variety of different cuisines, and delicious food. Will surely stay again next time"

"Staff is courteous but saying yes sir ok sir is not enough they should carry out their jibs and satisfy guests"

"Nice, clean with excellent staff hotel."

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"Horrible place! DO NOT STAY HERE. You have been warned"

" The hotel's central location was a highlight, and the staff were friendly. However, the buffet breakfast was disappointing – very basic with limited options. The room was spacious and clean, but the bathroom was problematic: no hot water despite multiple requests, and the basin was quite wobbly. "

"Beautiful location, helpful and friendly staff. Facilities and rooms need a renovations including ventilation fan in Washrooms. Swimming pool is magnificent and will consider staying again."