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Best Western Empire Palace Hotel & Spa - Special Class

Pamper yourself with rejuvenating massages and savor meals overlooking gardens, blending relaxation with historic charm.

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Located near Hagia Sophia and Grand Bazaar, Best Western Empire Palace Hotel & Spa offers a peaceful retreat in historic Istanbul. Enjoy spa treatments, dine at the Coffee House with garden views, and benefit from free in-room WiFi, 24-hour front desk, and tour assistance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp1.947.151
Rp2.161.337 total
includes taxes & fees
19 Jun - 20 Jun

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About this property

Best Western Empire Palace Hotel & Spa - Special Class

  • Luxury hotel near Bosphorus
  • A short walk from Topkapi Palace and Hagia Sophia, Best Western Empire Palace Hotel & Spa - Special Class provides free breakfast, an airport shuttle and a free daily manager's reception. Indulge in a body scrub, a body treatment and a massage at the on-site spa. The on-site restaurant, Coffee House, offers brunch, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also enjoy perks such as:
    • Limo/town car service, express check-out and a lift
    • A porter/bellboy, luggage storage and ATM/banking services
    • A TV in reception, tour/ticket information and a front desk safe
  • Room features
  • All guest rooms are individually decorated, and include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, Tempur-Pedic beds and down duvets
    • Bathrooms with designer toiletries and bidets
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, eco-friendly cleaning products and free infant beds

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 7 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TRY 1500 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: TRY 2500 per room (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 22238

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western Empire Palace Hotel & Spa - Special Class pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 7 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Empire Palace Hotel & Spa - Special Class?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Empire Palace Hotel & Spa - Special Class on 19 Jun 2026 start from Rp1.947.151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Empire Palace Hotel & Spa - Special Class?

Best Western Empire Palace Hotel & Spa - Special Class doesn't offer parking.

What time is check-in at Best Western Empire Palace Hotel & Spa - Special Class?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Best Western Empire Palace Hotel & Spa - Special Class?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Best Western Empire Palace Hotel & Spa - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 2500 per room applies.

Where is Best Western Empire Palace Hotel & Spa - Special Class located?

Located in Istanbul City Center, this luxury hotel is within a 10-minute walk of Gülhane Park, Bosphorus, and Eminönü Square. Hagia Sophia and Sultanahmet Square are also within 15 minutes. Sirkeci Marmaray Station is only a 2-minute walk and Sirkeci Station is 2 minutes.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 108 out of 332 reviews
Rating 8 - Good. 139 out of 332 reviews
Rating 6 - Okay. 63 out of 332 reviews
Rating 4 - Poor. 12 out of 332 reviews
Rating 2 - Terrible. 10 out of 332 reviews

Reviews

Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly We arrived very early like 8am And they gave us the room and take the breakfast The hotel very well located close to the man attractions in Sultahmet Like the blue mosque walking distance Lots of restaurants and shops to buy Baklavas Also the train station with walking distance To go to Karakoy , Eminonu, Gran Bazar and spices bazar I recommend the hotel
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cevat

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff is very helpful and friendly. Hotel location is excellent for exploring the Old Istanbul (Hagia Sophia, Topkapi Palace, etc.) Everything is at most 10 minute walk from the hotel. Rooms are not super new but modern, renovated recently and clean. Price is perfecr for all things considered. Highly recommend.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and very professional services.

Very nice hotel, service was very good and
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Chondelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Chondelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities, room comfort

Great staff

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Norziha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Excellent location and the staff also were friendly especially Mr Irfan
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is outstanding. Samir at the front desk is amazingly helpful and delightful. The bell staff is also helpful. The team at the restaurant- also amazing. We planned to eat at a different restaurant our last night, but at the last minute decided to stay at the restaurant attached to the hotel. It was not a mistake. The staff makes everything so wonderful, and the food was truly exceptional.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful

Selim and his colleagues were very friendly, helpful and professional. The rooms were nice, although a bit noisy because of the trams in the street. The city of Istanbul is wonderful for a short stay.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Norziha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good experience staying at this hotel. The staff were very friendly especially Mr Irfan who had helped us to maka our visit to Istanbul a memorable one. The breakfast was good too. Thank you
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Tramline to n front of hotel is noisy and runs til mid nite and again at about 5 am. Close to s verbal sites
Stayed 2 nights in Sep 2024
Verified

8/10 Good

zareena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.
Stayed 6 nights in May 2024
Verified

6/10 Okay

Ayesha Siddika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere
Stayed 4 nights in Dec 2023
Verified

6/10 Okay

Marcos

Liked: Cleanliness, staff & service

Hotel is ok, but not great.

Hotel is ok, but not great. The rate was a good value. Small room. Main issue was that the A/C was not working, and although it was not necessary to have the A/C, the actual split a/c unit was making a loud noise all night long (even though it was off and not cooling). Really annoying. Staff could not help with this issue, although they tried. Kept me from having a good night of rest.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Guru Prasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location nearby to all attractions and tram access.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Good food
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the gentleman who works at the counter was awesome.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Break in Istanbul

Our stay was excellent. The staff were extremely helpful and friendly day and night. Nothing wax too much trouble for them. The hotel is perfectly located for visiting many of the wonderful locations that Istanbul has to offer. Highly recommended?
Stayed 5 nights in May 2025
Verified

10/10 Excellent

AZZAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good
Stayed 2 nights in May 2024
Verified

8/10 Good

Rami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Nice staff. Good and big rooms.
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Jean Guy

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Ambreen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to live …. Close to all attractions, walking distance to blue mosque, topkapi palace . Tram stat aoon was 2 min away . Surrounded by restaurants. Hotel staff was very helpful , excellent breakfast .
Stayed 3 nights in Jun 2022
Verified

2/10 Terrible

K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bare minimum facilities and staff
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Luis

Liked: Staff & service
Small rooms ! Breakfast not good !
Stayed 4 nights in Jun 2025