10/10 Sangat Bagus
Anne
Bepergian dalam rombongan
3 Okt 2025
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Royan suites is a small hotel and I actually like that it’s small because you receive attentiveness and amazing service from the staff. The hotel is clean and the room that we booked had just the right amount of space that we needed. Our room and bathroom were spotless. The breakfast was amazing and fresh and it was something I looked forward to every morning. Cem was helpful during check in and both Cem and Ayşe were always happy to provide us breakfast in the morning. One thing that stood out to me was when Ayşe asked if we needed our room to be cleaned and i said no, just new towels. When we returned to our room, she tidied up the bathroom and cleaned the floor from hair and trash and provided us with fresh towels. She could have simply just placed new towels but instead, she still provided some cleaning service which I greatly appreciated.
During the evening/night, Özgûr was at the front desk and he was super helpful and answered any questions we had. My friend and I enjoyed talking to him as we learned more about the area and the Turkish culture. By check out time, we missed our car seevice by a few minutes, after stepping out for some food. Özgûr contacted our driver and assisted us to the car so we can get to the airport promptly. The staff are simply amazing and super kind. Thank you for your hospitality!
Anne
Menginap 3 malam pada bulan September 2025
