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Ulasan untuk Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel
55 Parkstone Place, Jackson, TN

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 266 dari 482 ulasan" "
Penilaian 8 - Bagus. 115 dari 482 ulasan" "
Penilaian 6 - Cukup Baik. 48 dari 482 ulasan" "
Penilaian 4 - Buruk. 29 dari 482 ulasan" "
Penilaian 2 - Sangat Buruk. 24 dari 482 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kenneth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Sabrina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Steven

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Clare

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Rhena

Bepergian bersama keluarga
Disukai: Fasilitas
My brother inlaw wanted a hot tub and I wished for internet, not just wifi, but we’ve not had those anywhere we stayed😉. Brother in law up early and said breakfast was really good. Would stay here again.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Rhena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This motel was our half-way point on our trip, so we’ve stayed here 2x. Both were great. We only spent the nite, no activity required for us. A clean bed and room were all we needed. My bed wasn’t quite as comfy this time, room 219, other than that would just be sure u have enough towels as we only had 1 each.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay; however, the hotel was short on staff for housekeeping which caused the room not to be serviced daily. The staff otherwise were professional, accommodating when needed, greeted customers pleasantly and offered assistance if or as needed.
Menginap 14 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Wesley

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
My vehicle was vandalized and security cameras didnt work
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Sharon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Stephanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jeri

Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Gene

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Mediocre at best
The first day we did not ask for room service. Day 2 we left the bed unmade so the linens could be changed. When we returned the bed had been made, no new linens, dirty coffee cups left in room half full and floors not cleaned. The bed was comfortable but we were told no biscuits at breakfast because management was cutting back. Glad it’s our last night.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Gene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Dominique

Bepergian bersama keluarga
Great location! The property is overall very nice. The staff was welcoming and helpful. We’ll come back!
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Amber

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Holiy

Menginap 1 malam pada bulan September 2023

4/10 Buruk

Stanley

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wasted dollars
Could not get the points for downloading the app. Secondly book second night and when I returned to my room 517 the bed was unmade bathroom not cleaned. Room so bad I was placed in room 520 without compensation or apology. I wasted the 269.00 in One dollars booking this room.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Jon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Steve

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Melinda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean quiet hotel. Beds were soft enough for me (I dont like a hard bed). The front desk lady was very friendly and gave us a bag with snacks. Very easy on and off for I-40. Overall great hotel for travelers!
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Charles

Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Belvia

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Annette

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Richard

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Jacquelyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Will stay here again!
Excellent location! My family stayed here for a baseball tournament that was held within walking distance. (Did we walk - no - but we could have.) We had an extra teammate with us, and utilized the pullout sofa. The hotel had ran out of blankets, but offered a duvet cover for the use of the pullout. The second night, a blanket was available. No other issues than that! Breakfast was good. The suite was spacious enough for 4 people to have their own area to relax in. Very nice staff and attentive to their guests!
Menginap 2 malam pada bulan Juni 2023

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Staf & layanan
Never again
This hotel is very popular with childrens sports teams. The very loud pool party went on until 10pm. Then they came inside to run the halls. Very annoying if you have to work the next day. One of the 2 towels in our room was dirty so we had to share. The next day instead of fresh linens, we received a letter under the door that they didn't have enough staff to clean rooms. Front desk had a lot of attitude. Would not recommend staying here! Accumulated dirt around the edges shows this property is long overdue for a renovation, or maybe it's the lack of cleaning staff.
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Natosha

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Trash at breakfast were over flowing and they stopped restocking breakfast at 0030
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Henry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

MICHAEL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Yearly travel.
Only downer was False fire alarm going off at 9pm. Heard it had happened more than once, hate to have fire company think anther false alarm.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Mark

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice and clean
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Ryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was wonderful
Everything was wonderful. Check-in was smooth and the person who checked us in was very pleasant. Parking was convenient. The room was clean and the bed comfortable. Breakfast was typical fare but a step up since it had two kinds of eggs and two kinds of sausage as well as biscuits and gravy and all of the expected cold items the day that we were there. There are no complaints at all. It really was a fantastic experience.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Sherri

Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Brian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall great. A few more towels would be helpful
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Thomas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Front desk staff was fantastic!
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Chris

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The toilets were very low to the floor.
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Trina

Menginap 1 malam pada bulan Mei 2023

6/10 Cukup Baik

meagan

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Driving up to the property it looked great. When we got inside our room we noticed it was "cleaned" but there was still hair and trash everywhere in the bathroom. The first morning we were at the hotel we were awakened by the police because 10ish cars were broken into and had windows busted out of them. I know the hotel is not responsible for this, but it might not have happened if they had proper lighting and some camera to deter thieves.
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Alexandra

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Norma Jane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff on front desk was friendly and helpful. Staff we saw in hallway was smiling and courteous. Thank you.
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Kathleen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Steve

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
The worst HI I’ve ever stay at.
Bathroom condition was old and warm. Thin towels, minimum number of towels. Trash can in breakfast area full to overflowing at the start of breakfast.
Menginap 3 malam pada bulan Mei 2023

6/10 Cukup Baik

Jessica

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Overall the property was beautiful and to be expected. However, we couldn’t even sit in the lobby for more than 5 minutes without being kicked out by the front desk staff. We specifically picked this hotel for us all to be able to hang out in the lobby area after a day’s work. I wouldn’t recommend if you have the same idea.
Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

William

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
1) The room didn't have a coffee maker or individual coffee. I had to dress & go into the lobby just for an initial cup of coffee. 2) The worst thing - the microwave oven button options are written in a foreign language & none turned the oven on. None of the staff in the kitchen, front desk or maintenance had any idea how to resolve to heat my breakfast in my room. It looked like French in Tennessee USA! So frustrating & that's how I left the site.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Bill

Menginap 2 malam pada bulan April 2023

2/10 Sangat Buruk

Michelle

Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ladies at front desk so nice. Also in the Am when leaving housekeeping saw us leaving room and asked if the room and stay was nice. 3 rd floor young lady working around 9am. Saturday.
Menginap 1 malam pada bulan April 2023