2/10
We got there 415pm. Check in was 3pm. Our room was not ready. She offered to take our luggage which I said don't worry about it we will ride t the beach. She said they would let us know later when it was available. No one ever responded back. We got charged for a room that was not available. Thank God another hotel had a room or we would have slept in our car I guess. We asked for a credit and was told because I was nice and because we were offered luggage assistance we were a no show. And that they had a right to not have an available room because they work hard to provide rooms. I'm trying to contact corporate because this was awful!
Joseph
Menginap 2 malam pada bulan Juni 2025