Jackson hotel guide. Livemax hotel in Jackson, California

"Room was nice and clean. What I didn’t like was the lack of soundproofing between floors and rooms. The people above me did not come in until around 230am. They woke us up with their noise. "

"Good location for Tahoe"

"Nice hotel"

"Check-in was a challenge. Attendant was a very pleasant young lady, but clearly unfamiliar with the job. Long wait to help the two customers ahead of me. Many questions about payment options, rewards programs, handicap rooms, service dog options, etc. Another attendant referenced many times for answers, but did not intervene. It took 20-25 minutes to check-in, only to then discover our keys were not programmed. As if not enough, the Wifi password written on the key folder was not correct. The attendant had a wonderful customer service personality; just needed more training. Breakfast options were very good, and the breakfast staff were very attentive. Kudos to them! Disappointed that when we returned to our room on the final night, our used towels had been collected but were not replaced to clean towels. Criticism aside, we will stay at this property the next time we visit this area."

"⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐"

"The hostess was so nice! Cared about my mother and her need to be close and have a service animal. I appreciate how she was so caring!"

"Great trip."

"Room was clean, great location, friendly staff. "

"The hot tub was VERY dirty, there was a thick film around the entire top of the tub. While I understand leaves from the tree, the pool was also dirty. The sauna was not in working order. Our room also had cleanliness issues in the bathroom, like a dirty shower and walls in the bathroom. "