Hotel dekat Jackson's Coppice & Marsh

"I recently stayed here for a training event. The facilities were generally ok and the staff were very friendly and helpful, and the food was good. Some parts of the property do feel a bit dated and could benefit from some refurbishment. The main issue I had was with the shower in my room, which had no cold water at all and was boiling hot. Unfortunately, I only discovered this in the morning, so there wasn’t really time for it to be fixed before I had to leave."

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"Lovely staff. Generally,the hotel and rooms require modenising. "

"We had a comfortable stay at Upper House and slept well. Breakfast was enjoyable, and we also had dinner during our visit, the food was lovely and a real highlight. However, the room cleanliness was fairly basic and could be improved. The staff were polite but didn’t come across as particularly warm or welcoming. The property itself feels quite dated and would benefit from modernisation, as it seems to have remained largely unchanged for many years. It’s also worth noting that the venue hosts...

"Lovely clean room and bathroom, Staff were all friendly, welcoming and efficient, Dinner was good and Breakfast excellent value "

"Breakfast was of a good standard with plenty of choices. Food could run out and delays were experienced whilst waiting for it to be resupplied. They could have been more proactive in that area. "

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"Room nice and clean,staff very friendly "

"More than adequate for my stay One night only. Made very welcome Everywhere clean, friendly staff and plenty of choice for breakfast Will definitely be returning "

"Greay"

"I think you should put more effort of shining up the rooms and cleanliness. The staff was very friendly :-). "

"Lovely location in Stafford. Nice amenities throughout."

"Courteous staff, great food at the pub, nicely decorated room."

"Room was basic, shower water pressure very low, lighting in room not great, Breakfast - staff were doing a great job but were rushed off there feet, very busy and could not cope with demand on some food items like croissants, fruit, hash browns, sausages etc.. Also guest seemed to taking food and not eating it - wasting, and some did not care about leaving the place tidy - absolutely clueless people "

"Cheap, clean, warm, quiet, spacious, good shower, comfy bed, good communication, easy to book. Thanks."

"The room was large, clean and comfortable. The reception staff were very helpful and the breakfast was great. Fantastic waitress. A great place to stay. "