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Ulasan untuk Shangri-La Jakarta

5 out of 5
Shangri-La Jakarta
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 384 dari 568 ulasan" "
Penilaian 8 - Bagus. 142 dari 568 ulasan" "
Penilaian 6 - Cukup Baik. 31 dari 568 ulasan" "
Penilaian 4 - Buruk. 7 dari 568 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 568 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

9,4/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Ronally

Menginap 3 malam pada bulan November 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 21 Nov 2023
Dear Ronally,Thank you for sharing your review.I am glad to know our overall services have made your stay a pleasant one.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Lili

Menginap 1 malam pada bulan April 2022
Tanggapan dari Timothy Wright, General Manager pada tanggal 11 Apr 2022
Dear Lili, Thank you for sharing your review. I am glad to know that our overall services and facilities have made your stay a pleasant one. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager

10/10 Sangat Bagus

frilly

Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Timothy Wright, General Manager pada tanggal 9 Mar 2022
Dear frilly, Thank you for sharing your review. I am glad to know that our overall service has made your stay a pleasant one. We appreciate your feedback and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager

10/10 Sangat Bagus

Mario

Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Timothy Wright, General Manager pada tanggal 5 Jan 2022
Dear Mario, Thank you for sharing your review. I am glad to know that our overall services and facilities have made your stay a pleasant one. We appreciate your feedback and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager

10/10 Sangat Bagus

Reinhard

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Markus Christ, General Manager pada tanggal 3 Agu 2020
Dear Reinhard, Thank you for sharing your review. We always strive to maintain our quality and your feedback is surely valuable for our improvement. It is an honor for us to be of your service and we look forward to welcoming you back home on your next visit. With Best Regards, Markus Christ General Manager

10/10 Sangat Bagus

Anggunisea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kamar yang nyaman
Perfect.. Pesanlah kamar 1bedroom suite, ada balkonnya, sangat indah melihat pemandangan di malam hari. Anak2 saya sangat senang dgn kolam bermain untuk anak2nya. Untuk bfast di horizon club, staff sangat ramah dan sigap.
Menginap 1 malam pada bulan Agustus 2017

8/10 Bagus

Odi, bandung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I Love This One
Hotel yang mewah, pelayanan ekstra ketat, nyaman dan membuat betah
Dear Odi, Terima kasih telah meluangkan waktu untuk memberi masukan bagi hotel kami. Saya senang Anda menikmati fasilitas yang tersedia terutama kolam renang kami. Masukan Anda mengenai hotel signage telah kami sampaikan kepada tim untuk pertimbangan dan peningkatan. Kami tunggu kunjungan Anda berikutnya. Salam, Juergen Doerr General Manager

10/10 Sangat Bagus

Vladimir

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best hotels we’ve stayed in, we’ve been to over 50 countries. The hotel is gorgeous, fitness center is the best with free weights, and all the equipment you need.. and then the sauna, steam room, cold plunge.. we had an unbelievable stay! Thank you!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 4 Apr 2024
Dear Valued Guest, Thank you for sharing your review. I am glad our overall service and facilities have made your stay an excellent one. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager

10/10 Sangat Bagus

Paul

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 19 Apr 2024
Dear Valued Guest, Thank you for sharing your review. I am glad our overall service and facilities have made your stay an excellent one. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager

10/10 Sangat Bagus

Greg

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 25 Mar 2024
Dear Valued Guest, Thank you for sharing your review. I am glad our overall service and facilities have made your stay an excellent one. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager

8/10 Bagus

Wafi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel, clean rooms.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 5 Mar 2024
Dear Valued Guest, Thank you for sharing your review. I am glad our overall service and facilities have made your stay an excellent one. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager

10/10 Sangat Bagus

Stephen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Extreme glamour. Gorgeous lavish rooms, an unthinkable continental breakfast, and impressively large lounge and pool grounds. There are tennis courts, a 24 hour gym, and there was live music in the lounge both nights we were there. The biggest surprise for me was the spa -- there's a full nordic spa circuit that is free to use, complete with hot tub, cold plunge, sauna, and steam room. Service was the best I've experienced. Absolutely worth the money.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 1 Mar 2024
Dear Valued Guest, Thank you for sharing your review. I am glad our overall service and facilities have made your stay an excellent one. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager

10/10 Sangat Bagus

Zoe, Sydney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were amazing and so friendly I couldn’t fault them
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 23 Feb 2024
Dear Valued Guest, Thank you for sharing your review. I am glad our overall service and facilities have made your stay an excellent one. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager

10/10 Sangat Bagus

Roy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 13 Feb 2024
Dear Valued Guest, Thank you for sharing your review. I am glad our overall service and facilities have made your stay an excellent one. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good experience. We like Shangri-La. Everything available in one Hotel. No need to go out. Wonderful and friendly service make the stay unique.
View from 18th floor.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Timothy Wright - General Manager pada tanggal 16 Jan 2024
Dear Peter, Thank you for sharing your review. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager

8/10 Bagus

Soon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Timothy Wright General Manager pada tanggal 2 Jan 2024
Dear Soon,Thank you for sharing your review.We always strive to maintain our quality and your feedback is surely valuable for our improvement.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing stay
Emi in the breakfast restaurant brought me a ginger tea for my cough that was super nice
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Timothy Wright General Manager pada tanggal 26 Des 2023
Dear Paul,Thank you for sharing your review.I am glad to know that our overall service has made your stay a pleasant one. We appreciate your recognition of Emi. I am sure she will be proud to read your compliment.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Jae Hyung

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 14 Des 2023
Dear Jae Hyung,Thank you for sharing your review. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards,Timothy Wright General Manager

6/10 Cukup Baik

Mustafa

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Timothy Wright General Manager pada tanggal 2 Jan 2024
Dear Thank you for sharing your review.We always strive to maintain our quality and your feedback is surely valuable for our improvement.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Shuhao

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 23 Nov 2023
Dear Shuhao,Thank you for sharing your review.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Nadiem

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 17 Nov 2023
Dear Nadiem,Welcome back to Shangri-La Jakarta and thank you for your kind feedback.I am glad our colleagues' services have made a positive and lasting impression on you.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

firmansyah Luasan

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 13 Nov 2023
Dear Firmansyah,Thank you for sharing your review.I am glad to know our overall services have made your stay a pleasant one.We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

8/10 Bagus

SHIRO

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
レストランの飲み物について
清潔さが行き届いている。非常に良いと思います。中華料理店で食事をしましたが、アルコール類がビールしかありませんでした。紹興酒とか、ウイスキー等揃えておいた方が良いと思います。
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 6 Nov 2023
Dear Shiro,Thank you for sharing your review.I am very pleased to know that our cleanliness and overall facilities have made your stay a pleasant one.Appreciate your feedback on JIA's beverage selection. We always strive to maintain our quality and your feedback is surely valuable for our improvement.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Masafumi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All staff at the hotel were very friendly and I felt that I am welcomed from arrival to departure.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 30 Okt 2023
Dear Masafumi,Thank you for staying with us and for your kind appreciation to our colleagues.We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Gautam

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous stay at Shangri La. would definitely recommend.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 17 Okt 2023
Dear Gautam,Thank you for sharing your review.I am glad to know you had an enjoyable stay with us.We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

8/10 Bagus

Stephane

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 17 Okt 2023
Dear Stephane,Thank you for sharing your review.I am glad to know you had an enjoyable stay with us.We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Dhiraj

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful place with fantastic staff all across
Excellent service made me feel like at home and welcomed
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 12 Okt 2023
Dear Dhiraj,Thank you for choosing Shangri-La Jakarta as your preferred hotel in the city.I am glad to know our colleagues' services have made a positive and lasting impression on you.We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Jae Hyung

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 8 Sep 2023
Dear Jae Hyung,Thank you for sharing your review.I am glad to know our overall services and facilities have made your stay a pleasant one.We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

8/10 Bagus

Phillip, Sugar Land

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff really stood out with their services however during my stay the hotel was so busy that food options weren’t always replenished in time, sometimes not at all during breakfast.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 7 Agu 2023
Dear Phillip,Many thanks for acknowledging our colleagues. We always strive to maintain our quality and your feedback is surely valuable for our improvement.Rest assured that we will share them with related department for consideration and further action.It is a pleasure to have you as our guest, and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

ANNA

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 21 Agu 2023
Dear Anna,Thank you for sharing your review.I am glad to know our overall services have made your stay a pleasant one.We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
良いホテルです
いつも快適に使える良いホテル。今回asia meetingと重なっていたため、セキュリティーチェックやチェックインにかかる時間など心配していたが全然問題なかった。定期的な掃除時間以外にも部屋迄きて水やタオルの補給をしてくれる気遣いがとてもありがたい。また利用したいと思うが、ホテル内のレストランやバー等の割引が欲しいところ。
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 18 Jul 2023
Dear Valued Guest,Thank you for staying with Shangri-La Jakarta.I am glad to know you had a pleasant stay and that our colleagues' services have made a positive and lasting impression on you.We appreciate your feedback and we look forward to welcoming you back soon.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Martin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 10 Jul 2023
Dear Martin,Many thanks for your kind review.We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

8/10 Bagus

Ole

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 5 Jun 2023
Dear Ole,Thank you for sharing your review.We appreciate your feedback and we look forward to welcoming you back soon.With Best Regards,Timothy WrightGeneral Manager

6/10 Cukup Baik

Ole

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very noisy in Horizon Club
At afternoon tea all cakes was gone and the area was very noisy with a lot of children running around.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 5 Jun 2023
Dear Ole,I do regret that some of our services did not meet your expectation.We always strive to maintain our quality and your feedback is surely valuable for our improvement.I hope we would have the chance to welcoming you back and change your impression of our hotel.With Best Regards,Timothy WrightGeneral Manager

8/10 Bagus

inae

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
가족여행
드라이기 사용시 정전이 되었고 드라이기 교체 시까지 30분 이상 소요가 되어 약간의 불편함이 있었습니다. 연휴기간이라 조식 식당이 사람이 많았고 많은 인원으로 음식주변이 깔끔하게 정돈 되어있지 않아 아쉬웠습니다
Menginap 1 malam pada bulan April 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 3 Mei 2023
Dear Valued Guest,Thank you for sharing your review.We always strive to maintain our quality and your feedback is surely valuable for our improvement.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Lorraine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service very friendly and checked on us to see all ok.
Menginap 4 malam pada bulan April 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 18 Apr 2023
Dear Lorraine,Many thanks for your kind review.I am glad to know our overall services have made your stay with us a pleasant one.It is a pleasure to have you as our guest, and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Ole

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 2 Apr 2023
Dear Ole,Thank you for sharing your review.We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

robert

Always good
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 27 Mar 2023
Dear Robert,Thank you for sharing your review.We appreciate your feedback and we look forward to welcoming you back on your next visit soon.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Takashi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 21 Mar 2023
Dear Takashi,Thank you for sharing your review.I am glad to know our overall services have made your visit a pleasant one.It is a pleasure to have you as our guest, and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

8/10 Bagus

KWOK KEUNG

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Food in restaurant is overpriced and medium/low quality.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 20 Mar 2023
Dear Valued Guest,Thank you for sharing your review.Please accept our sincere apologies if our food quality did not meet your expectation.We always strive to maintain our quality and your feedback is surely valuable for our improvement.Rest assured that we will share them with related department for further actions.I hope we would have the chance to welcoming you back and change your impression of our hotel.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Dudley, San Francisco

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was impeccable, the grounds were impeccable, and the service was impeccable. The Shangri-La lived up to it's reputation. It was a great convention hotel.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 20 Mar 2023
Dear Valued Guest,Thank you for sharing your kind review.I am glad to know our colleagues' services and overall facilities have made a positive and lasting impression on you.I look forward to welcoming you back on your next visit to Shangri-La Jakarta.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Enjoy Shangri-la
Well maintained hotel. Staff as friendly and helpful as always. The only complaint is the location. The hotel is centrally located, but the area is not very walkable. You will have to rely on taxis to get to the mall nearby.
Menginap 7 malam pada bulan Maret 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 13 Mar 2023
Dear Valued Guest,Thank you for sharing your review.I am glad to know colleagues' services have made your stay a pleasant one.We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
オススメホテル
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 7 Mar 2023
Dear Valued Guest,Thank you for sharing your kind review.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Ann

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 6 Mar 2023
Dear Ann,Thank you for sharing your review.I am glad to know our overall services and facilities have made your stay a pleasant one.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Helena

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was convenient for the meetings we had. Everyone was so helpful. Great breakfast buffet!
Menginap 6 malam pada bulan Februari 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 27 Feb 2023
Dear Helena,Thank you for sharing your kind review.I am glad to know our overall service and food quality have made your stay a memorable one.We look forward to welcoming you back on your next visit to Shangri-La Jakarta.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Martin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing place and service. The breakfast has everything you can imagine
Menginap 4 malam pada bulan Februari 2023
Tanggapan dari Timothy Wright - General Manager pada tanggal 16 Feb 2023
Dear Martin,Thank you for your kind review.I am glad to know our colleagues' services and breakfast quality have made your stay with us a pleasant one.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Masaya

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
部屋が非常に広くて、清潔。サービスもよく、朝食ブッフェは美味しく、種類も豊富。是非また宿泊したい。
Tanggapan dari Timothy Wright - General Manager pada tanggal 19 Jan 2023
Dear Valued Guest,Thank you for sharing your review.I am glad to know our room cleanliness, overall services and breakfast quality have made your stay a pleasant one.I look forward to welcoming you back on your next visit to Jakarta.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Nicolas

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2022
Tanggapan dari Timothy Wright, General Manager pada tanggal 1 Sep 2022
Dear Nicolas,Thank you for sharing your review.I am glad to know that our overall services have made your stay a pleasant one.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Timothy WrightGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 6 malam pada bulan Juli 2022
Tanggapan dari Timothy Wright, General Manager pada tanggal 1 Agu 2022
Dear Fawaz, Thank you for sharing your kind review. I am happy to know that our overall services and facilities have made your stay a pleasant one. It is a pleasure to have you as our guest, and we look forward to welcoming you again in the future. With Best Regards, Timothy Wright General Manager

8/10 Bagus

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Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
日本語全く通じない
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Timothy Wright, General Manager pada tanggal 25 Jul 2022
Dear ??, Thank you for sharing your review. It is a pleasure to have you as our guest, and we look forward to welcoming you back in the future. With Best Regards, Timothy Wright General Manager