Eksterior

Ulasan untuk Wyndham Casablanca Jakarta

4.5 out of 5
Wyndham Casablanca Jakarta
Jalan Casablanca Kav 18, Jakarta, West Java

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 49 dari 95 ulasan" "
Penilaian 8 - Bagus. 28 dari 95 ulasan" "
Penilaian 6 - Cukup Baik. 12 dari 95 ulasan" "
Penilaian 4 - Buruk. 4 dari 95 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 95 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,8/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Bakhtiar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to where I wanted to be
Menginap 3 malam pada bulan April 2024
Tanggapan dari Teguh pada tanggal 1 Mei 2024
Dear Bakhtiar,It's wonderful to hear our prime location served your travel needs perfectly. Should your adventures bring you back, consider unwinding at our serene swimming pool for another memorable stay.

10/10 Sangat Bagus

Dhyaa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan April 2024
Tanggapan dari Teguh pada tanggal 22 Apr 2024
Dear DhyaaThank you very much for choosing Wyndham Casablanca Jakarta as your preferred hotel to stay! It was a real pleasure to have you staying with us.I am delighted that you had an enjoyable and memorable experience and it gives me great pleasure to read your kind words on our great service. restaurant.I would certainly share your feedback with our team who will be delighted to read your positive feedback.We are looking forward to welcoming you back in the near future.Warmest regards,Teguh PriyatnoFO Manager

10/10 Sangat Bagus

Zhen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, service good, clean, quiet, comfortable.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Teguh pada tanggal 25 Mar 2024
Dear Zhen,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.We are happy to know that we have exceeded your expectations during your stay with us.We are also pleased you appreciated the many excellent services we give to you.Thank you again for your review and we look forward to welcoming you back.Regards,Teguh PFO Manager

8/10 Bagus

Arinta

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The property has old smell and not enough lighting
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Teguh pada tanggal 7 Mar 2024
Dear Arinta,Thank you so much for taking the time to provide us with valuable feedback. We sincerely apologize for your inconvenience during your stay with us. Please rest assured that we will look into ways of how we can improve, and I would like to ensure you that this has been communicated to the department concerned for proper corrective action to be taken. We will ensure this will not happen again on your next visit to Wyndham Casablanca Jakarta.We look forward to the opportunity to welcome you again.Regards,Teguh PriyatnoFO Manager

8/10 Bagus

DUKSAN

Traveler bisnis
Disukai: Kebersihan, staf & layanan
전반적으로 만족합니다. 에어컨 소리가 커서 숙면에 방해가 되는 점이 아쉽습니다.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Teguh pada tanggal 7 Feb 2024
Dear Duksan,Thank you very much for choosing Wyndham Casablanca Jakarta as your preferred hotel to stay! It was a real pleasure to have you staying with us.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have shared your concern about the air conditioner in your room.It would be a pleasure to welcome you back to the hotel soon again. Regards,Teguh PriyatnoFO Manager

8/10 Bagus

Hiromi

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Teguh pada tanggal 17 Jan 2024
Dear Hiromi,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.I would certainly share your feedback with our team who will be delighted to read your positive feedback.We are looking forward to welcoming you back soon.Warmest regards,Teguh PriyatnoFO Manager

10/10 Sangat Bagus

RYO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Teguh pada tanggal 3 Jan 2024
Dear RYO,Thank you very much for choosing Wyndham Casablanca Jakarta as your preferred hotel to stay! It was a real pleasure to have you staying with us.I am delighted that you had an enjoyable and memorable experience and it gives me great pleasure to read your kind words on our great service.I would certainly share your feedback with our team who will be delighted to read your positive feedback.We are looking forward to welcoming you back in the near future.Warmest regards,Teguh PriyatnoFO Manager

10/10 Sangat Bagus

TOM L

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A Lovely Hotel With Pool & Spa
One of my favourite hotels, staff are helpful and friendly, room was comfortable and I slept well (Room 1604 last week) Nice gesture from hotel in that they left me cake for my birthday in my room , thank you. There’s a massive mall 5 mins away called Kasablanca for when you’re bored , the basement has many food dining shops. The 2 restaurants in the hotel serve high quality food at western prices. Breakfast was very good in their basement restaurant. There are taxis parked in the hotel, just ask the doorman and they will summon a cab for you. To reach central city will take about 40 minutes and will cost about 50,000 Rupiah metered (£2.50). Also install the GRAB app for taxis, it’s like Uber and you can use in Jakarta and Bali. I would visit again. My only feedback to the breakfast managers is to keep some gluten free bread - most other top hotels do , they freeze the bread and defrost and warm for the guest as needed. Other hotels bake it themselves, slice and freeze. Anyway, this is a lovely hotel
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Teguh pada tanggal 30 Des 2023
Dear Tom,Thank you for sharing your comments on your recent staycation with us.On behalf of the entire hotel family at Wyndham Casablanca Jakarta, I thank you for your lovely comments after your recent stay with us.Knowing that you were impressed with our services made us feel proud of what we do.Your feedback regarding our bread has been shared with the Culinary Team for better improvement.We will be delighted to welcome you again when your travels take you back to our hotel.Sincerely,Teguh PriyatnoFront Office Manager

8/10 Bagus

HIROFUMI

Menginap 12 malam pada bulan Desember 2023
Tanggapan dari Teguh pada tanggal 30 Des 2023
Dear Hirofumi,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.We are happy to know that we have exceeded your expectations during your stay with us.Regards,Teguh PriyatnoFO Manager

10/10 Sangat Bagus

mohd hakem

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
big room and comfort
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Teguh pada tanggal 30 Des 2023
Dear Mohd Hakem,Thank you very much for choosing Wyndham Casablanca Jakarta as your preferred hotel to stay! It was a real pleasure to have you staying with us.I would certainly share your feedback with our team who will be delighted to read your positive feedback.We are looking forward to welcoming you back in the near future.Warmest regards,Teguh PriyatnoFO Manager

10/10 Sangat Bagus

Sarah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabulous hotel within a couple of minutes walking distance of a shopping malls with countless places to eat. Very little else in walking distance but the hotel has a bluebird taxi rank so these can be hired immediately.
Menginap 13 malam pada bulan November 2023
Tanggapan dari Teguh pada tanggal 29 Nov 2023
Dear Sarah, Thank you for taking your valuable time to share your review, especially for choosing our hotel as your residence during your visit to Jakarta.We are delighted to know that you experienced a good stay.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.It would be a pleasure to welcome you back to the hotel soon again. Please let me know, once your way will bring you back to Jakarta.With best regards,Teguh PriyatnoFront Office Manager

8/10 Bagus

??

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
少し古い
Menginap 2 malam pada bulan November 2023
Tanggapan dari Teguh pada tanggal 22 Nov 2023
Dear Masaaki,Thank you for taking the time to share your recent experience at Wyndham Casablanca Jakarta.Your comments regarding your experience here have been shared with the team.It would be a pleasure to welcome you back to the hotel soon again. Please let me know, once your way will bring you back to Jakarta.With best regards,Teguh PriyatnoFront Office Manager

8/10 Bagus

Yuki

Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Teguh pada tanggal 24 Nov 2023
Dear Yuki,Thank you for taking the time to give us a good rating.We hope you enjoyed your stay with us.Looking forward to welcoming you back at Wyndham Casablanca Jakarta.Regards,Teguh PriyatnoFront Office Manager

10/10 Sangat Bagus

Tom Erik

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Teguh pada tanggal 2 Nov 2023
Dear Tom Erik,Thank you so much for taking the time to provide us with valuable feedback. We are happy to know that we have exceeded your expectations during your stay with us.We will be delighted to welcome you again when your travels take you back to our hotel.Sincerely,Teguh PriyatnoFront Office Manager

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
オフィス88には近くて便利だが設備がかなり古い。朝食の種類が少ない。
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Teguh pada tanggal 2 Nov 2023
Dear Valued Guest,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.We sincerely apologize for your inconvenience during your stay with us. Please rest assured that we will look into ways of how we can improve, and I would like to ensure you that this has been communicated to the department concerned for proper corrective action to be taken.We look forward to the opportunity to welcome you again.Regards,Teguh PriyatnoFront Office Manager

10/10 Sangat Bagus

Donghan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
좋습니다
저렴한가격 훌륭한호텔
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Teguh pada tanggal 2 Nov 2023
Dear Donghan,Thank you for taking the time to write a wonderful review on your recent visit.We are very happy that you enjoyed our facilities and our service. I definitely will share this with all team members.looking forward to welcoming you back.Regards,Teguh PriyatnoFront Office Manager

10/10 Sangat Bagus

Desi

Disukai: Fasilitas
Great I love it
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Teguh pada tanggal 28 Okt 2023
Dear Desi,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.We are happy to know that we have exceeded your expectations during your stay with us.Thank you again for your review and we look forward to welcoming you back.Regards,Teguh PriyatnoFront Office Manager

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
ボディーソープ、シャンプーなどのアメニティがもう少し良いものにしてほしい。
Menginap 3 malam pada bulan September 2023
Tanggapan dari Teguh pada tanggal 3 Okt 2023
Dear Guest,Thank you for taking the time to share your experience.I am truly sorry about your unpleasant experience at our hotel, particularly about the room amenities. I have addressed these issues to the team to ensure that we are consistent with the standard that we stand for.Please don’t hesitate to reach me directly should you need anything else for your future stay at our hotel as I will be more than happy to assist you further.Reagrds,Teguh PriyatnoFront Office Manager

6/10 Cukup Baik

Sangwoo

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Question mark
Good location, kind staff, a bit old, not perfectly clean, can hear noise of adjacent rooms.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Teguh pada tanggal 8 Sep 2023
Dear Sangwoo,Thank you for staying at Wyndham Casablanca Jakarta and taking the time to write a feedback for us.I am truly sorry about your unpleasant experience at our hotel, particularly about the room.It would our utmost pleasure to be able to serve you again at Wyndham Casablanca Jakarta on upcoming opportunities, for much better experience.Regards,Teguh PriyatnoFront Office Manager

8/10 Bagus

ALLAN

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Nice facilities, next to a huge mall with a lot of eating and shopping options
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Teguh pada tanggal 16 Agu 2023
Dear Mr. Allan,Thank you for sharing your comments on your recent staycation with us.It has been a true delight to know that you enjoyed a pleasant journey with us because of our colleague's warm welcome and good service.Much appreciate your compliments, and we all look forward to welcoming you back soon!Regards,Teguh PriyatnoFront Office Manager

8/10 Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Riva for food!
the Riva poolside restaraunt is very good and recommended.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Teguh pada tanggal 16 Agu 2023
Dear Mr. PeterThank you very much for choosing Wyndham Casablanca Jakarta as your preferred hotel to stay! It was a real pleasure to have you staying with us.I am delighted that you had an enjoyable and memorable experience and it gives me great pleasure to read your kind words on our great service especially in our restaurant.I would certainly share your feedback with our team who will be delighted to read your positive feedback.We are looking forward to welcoming you back in the near future.Warmest regards,Teguh PriyatnoFront Office Manager

10/10 Sangat Bagus

MITSUHIRO

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Teguh pada tanggal 16 Agu 2023
Dear Mitsuhiro,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.We are happy to know that we have exceeded your expectations during your stay with us.Thank you again for your review and we look forward to welcoming you back.Regards,Teguh PriyatnoFront Office Manager

4/10 Buruk

INC

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Teguh pada tanggal 27 Jun 2023
Dear INC,Thank you for taking the time to tell us about your experience at Wyndham Casablanca Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Regards,Teguh PriyatnoFront Office Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Teguh pada tanggal 17 Jun 2023
Dear Mr. MyounghanThank you for sharing your comments on your recent staycation with us.It has been a true delight to know that you enjoyed a pleasant journey with us because of our colleague's warm welcome and good service.Much appreciate your compliments, and we all look forward to welcoming you back soon!Best regards,Teguh PriyatnoFront Office Manager

10/10 Sangat Bagus

sukon

Menginap 5 malam pada bulan Maret 2023
Tanggapan dari Aries pada tanggal 15 Mar 2023
Dear Mr. Kim,Thank you for your excellent feedback from your staying at Wyndham Casablanca Jakarta. So great to know how much you enjoyed our hospitality. It was truly our pleasure and privilege getting to take care of you and I can’t wait to share your review with our team. We look forward to having you back soon for another pleasant stay. Until then, safe travel and stay healthy. Sincerely, Aries MunandarCustomer Relation Manager

8/10 Bagus

HANGMEI

Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Aries pada tanggal 9 Mar 2023
Dear Ms. Wang,Thank you so much for taking the time to leave your feedback. We really appreciate your business. Please let us know what we can do for you in the future.Best regards

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Facility is little bit old, but no problem.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Aries pada tanggal 6 Feb 2023
Dear happy guest,Thank you for taking the time to provide valuable feedback about our facility. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Stay safe and healthy.

10/10 Sangat Bagus

Keigo

Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Aries pada tanggal 30 Jan 2023
Dear Mr. Matsuo,We really appreciate you taking the time to share your excellent rating with us. We look forward to seeing you again soon.

10/10 Sangat Bagus

Lars

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Aries pada tanggal 30 Jan 2023
Dear Mr. Christiansen,Thank you so much for your excellent review! We will share this with the store team to let them know to keep up the amazing work.

10/10 Sangat Bagus

Lars

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Value deal
Great location. Walking distance from Kota Kasablanka Mall. Easy with Taxi. Fantastic staff. Ok maintained, but old - which in itself not negative, but could be better maintained. Great foods, especially breakfast buffet. Civa grill so so. Ok pool. Great gym. Overall would classify as 4+
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Aries pada tanggal 30 Jan 2023
Dear Mr. Christiansen,We are grateful that you took the time out to leave us a review. Your valuable feedback helps us to improve the service for everyone.

10/10 Sangat Bagus

Shinichi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
チェックインの時間帯で左右されますが渋滞がありエントランスまでに入るのに時間を要ます。
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Andra pada tanggal 20 Des 2022
Dear Mr. Shinichi,Thank you for your value feedback. Kota Kasablanka Mall and 88 office tower is just 5 minutes walk distance. And traffic conditions will be based on office hour wise.

10/10 Sangat Bagus

Ellen

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean Staff was excellent Breakfast was very good We stayed there for a month. It’s a little bit older but well worth the money It’s like a second home
Menginap 14 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff!! Great breakfast!! Great room!! Great price!! I stayed here 3 weeks and enjoyed every minute!!
Menginap 13 malam pada bulan Oktober 2022
Tanggapan dari Andra pada tanggal 7 Nov 2022
Dear Mr. Markl,Thank you for your value review. We are very most welcome to serve you on your next stay in Jakarta.Wish you always healthy and happy.

10/10 Sangat Bagus

Raymond

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is clean and in excellent condition. The property has great amenities, including a fully functioning fitness center. The staff is courteous, and safety for all is a top priority. The breakfast selection was good and very tasty.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Andra pada tanggal 21 Sep 2022
Dear Mr. Raymond,Thank you for your support stay and feedback. We will expect for your future arrival.Stay healthy and have a great day.

10/10 Sangat Bagus

Rani, Dulles

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the breakfast, it's delicious and varied. The swimming pool is nice. The location is close to a shopping mall and I can walk there in about 5 minutes. The staff there are very friendly.
Menginap 6 malam pada bulan Juli 2022
Tanggapan dari Andra pada tanggal 23 Agu 2022
Dear Ms. RaniThank you for your review. We are happy to welcome you back at soonest.

4/10 Buruk

JIN

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Air conditionné est très bruyant, l'equipement est vieux,la qualité edt tres mediocre.
Menginap 6 malam pada bulan Juli 2022
Tanggapan dari Andra pada tanggal 23 Agu 2022
Dear Mr. Jin,Thank you for your value feedback, we are apologize of your uncomfortable experience stay with us. We have took some necessary action such as the AC. And rooms refurbishment have been planned.Should you plan to come back to Jakarta, please allow us to serve you in better way.

10/10 Sangat Bagus

Karim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Andra pada tanggal 7 Apr 2022
Dear Mr. Karim, Thank you for your review, may you always stay healthy and wish you to come again.

10/10 Sangat Bagus

Kicho

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
잘 알려지지 않았지만, 훌륭한 호텔 입니다
남부 자카르타 지역에서 4.5성급으로 훌륭한 호텔이라고 생각듭니다. 롯데 쇼핑몰하고 가깝고, 한국 음식점하고도 가깝고, 특히 수영장이 아주 마음에 듭니다.
Menginap 3 malam pada bulan Januari 2022
Tanggapan dari Andra pada tanggal 9 Feb 2022
Thank you for your feedback and we are happy to welcome you back.

8/10 Bagus

Traveler terverifikasi

Tidak Disukai: Staf & layanan
全体的にいいホテルです
Menginap 5 malam pada bulan Mei 2021
Tanggapan dari Andra pada tanggal 30 Mei 2021
Thank you for your feedback, we would look forward to see you again in the future.

2/10 Sangat Buruk

Daniel

Traveler bisnis
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very disappointed about the hotel
Have really hard time seeing this hotel as a 4.5 star. Very disappointed about the hotel, I will not stay there again for sure. My issues was: No hot water in the shower or in the tap. Told the staff about this 3 times. Nothing happends. I had to boil hot water in the tea boiler to be able to take a bath. First day I did not get any breakfast as this was suppose to be a bag hanged on the door handle due to Corona quarantine. Had to call staff and say I don't got any breakfast even the clock was around 11-12AM. Then I receive the food after 40 minutes. First day of arrival I wanted to order food service to my room but nearly all food was out of stock due to Valentine day they said when I asked how's it possible.. Food and drinks from room service is very very expensive even though its in Jakarta. They forget to provide me with the daily included 2 water bottles two of the days I spent there. They forgot to provide hand soap got it the last day before checking out. There were alot of ants at the desk in the room, really not nice. Also the TV is suppose to be a 40 inch from the room information from hotels.com but it is not, it is 32 inch TV. It's also stated that the room is daily cleaned. My room was not cleaned two days in a row even though I had the "Clean my room" sign on. It started to smell from the empty food boxes I've ordered after two days so I had to call staff and tell them about this. They arrive 1 hour later and start cleaning. Bed sheets was worn due to holes...
One of all the hundred ants I've spotted in the hotel room...
Menginap 5 malam pada bulan Februari 2021
Tanggapan dari Andra pada tanggal 5 Mar 2021
Thank you for bringing this issue to our attention. Please accept my sincere apology for the inconvenience experience, I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. I have brought the issues to all department concern and board meeting. Once again I would thank you for your feedback.

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was clean,comfortable and nice.
Menginap 2 malam pada bulan September 2020
Tanggapan dari Sindy pada tanggal 17 Sep 2020
Dear Mr. Richard, It was a pleasure that you had a great experience during your stay at Wyndham Casablanca Jakarta. Look forward to having you stay with us again in the near future. Sincerely, Wyndham Casablanca Jakarta

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Overall nice place to stay. Old building but still clean. However at first i was given the wrong room, but it was resolved.
Menginap 1 malam pada bulan September 2020
Tanggapan dari Sindy pada tanggal 9 Sep 2020
Dear Valued Guest, Thank you for your kind feedback. We're really happy to know that you had a nice experience with us and looking forward to welcoming you back. Sincerely, Wyndham Casablanca Jakarta

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
They gave me a good room. On the 14th floor. But the Airconditioning was not working well. It was terribly hot
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Sindy pada tanggal 9 Sep 2020
Dear Valued Guest, Thank you very much for sharing your feedback of your recent stay with us. I apologize for any inconvenience experienced and we have taken your comment to the relevant department heads for further action. Hope we will have the opportunity to make your stay more enjoyable on your next visit. Sincerely, Wyndham Casablanca Jakarta

8/10 Bagus

Traveler terverifikasi

Menginap 15 malam pada bulan Maret 2020
Tanggapan dari Sindy pada tanggal 30 Mar 2020
Dear Valued Guest, Thank you for your kind feedback regarding your last stay with us. We hope we will be able to see you again soon. Yours Sincerely, Wyndham Casablanca Jakarta

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ルームサービスが美味しい
Menginap 15 malam pada bulan Maret 2020
Tanggapan dari Sindy pada tanggal 30 Mar 2020
Dear Valued Guest, It is a pleasure to know that you enjoyed your stay at Wyndham Casablanca Jakarta. Thank you and we look forward to welcoming you back to our hotel in the near future. Sincerely, Wyndham Casablanca Jakarta

6/10 Cukup Baik

Nani

Traveler bisnis
Disukai: Staf & layanan
not that perfect
Not so good but the price of the hotel is quite reasonable. But dont expect too much when staying at this property. The design of the hotel is abit old and ancient. Gym is kind of semi-full equipment, but the swimming pool needs to be improved as its kinda suitable for kids only not for adult.
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Sindy pada tanggal 21 Mar 2020
Dear Ms. Nani, Firstly, thank you very much for your comments regarding Wyndham Casablanca Jakarta. Feedback has always been and will continue to be greatly important for our success. We work very hard to correct this immediately and in a timely fashion in order to turn their experience around. We hope that you will give us another opportunity if you travel to the Jakarta again. Sincerely, Wyndham Casablanca Jakarta Team

10/10 Sangat Bagus

Shwu Ling

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Business trip
It was pleasant
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Sindy pada tanggal 10 Mar 2020
Dear Mr. Shwu Ling, Thank you for your review about Wyndham Casablanca Jakarta. We are glad to hear that you enjoyed your overall stay with us We look forward to welcome you back again soon. Sincerely, Wyndham Casablanca Jakarta

6/10 Cukup Baik

MAKOTO

Menginap 3 malam pada bulan Februari 2020

10/10 Sangat Bagus

Yoshitomo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Sindy pada tanggal 14 Feb 2020
Dear Mr. Yoshitomo, Thank you for your review and for giving us perfect rating. We definitely hope to welcome you again soon. Sincerely, Wyndham Casablanca Jakarta

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スタッフ対応が良かったです。
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Sindy pada tanggal 14 Feb 2020
Dear Valued Guest, Thank you for taking the time to share your review with us. We are glad to know that you enjoyed your stay and your kind comments regarding our staff are much appreciated as this is such an important element for us. We hope to see you again in the near future. Sincerely, Wyndham Casablanca Jakarta