Hotel dekat Jalan St. James

"This location was close to a bus stop and gas station. It is also in the same building as the bus repair shops. Throughout the buildings interior and and exterior you can smell the pollution. There is a lack of visibility of the staff onsite, in my 3 night stay I only saw front lady staff once. They only keep the front desk opened within certain hours, but even then when I went down to speak with someone, there was no one to be found. They have check in kiosks when the staff is on siesta, this...

"Amazing staff great place to stay"

"Brekfast looks so old fruit look nasty fly and bug in every well I not expect Expedia select this property now I have to make sure when I book from Expedia this hotel don’t have shop shampoo I ask staff they give me some one use bottle that’s so nasty they charge me 20 Swiss money I don’t know why plz remove from u book list such bad experience hope no one book I never see this kind of bad breakfast in my life"

"Very pleasant experience, clean friendly."

"Where to start? The pictures you see may or may not be where you stay. Our room is on the 3rd floor of a wooden old building that can be best described as a huge fire hazard with no alternative exit, but that is not where the bad ends. The room was furnished with what can best be described as old furniture that may have been salvaged from the curb, combined with more modern pieces from the local super cheap version of Ikea's sister company . The curtains were last washed when installed,...

"Ich komme gerne wieder."

"The room was large and comfortable with a balcony. The steam room with eucalyptus was refreshing at the end of the day."

"Was a lovely place to stay, however we weren't aware that the hotel was not staffed after 1 pm on a Monday, also the restaurant was closed on Monday but they did suggest recommendations. The only other small but strange thing was the mini bar was communal in the outer Hall. Although we were self check in on the Monday, the staff we saw on the Tuesday were very helpful"

"Everything we needed was in the room: fridge, bottled water, coffee machine, shower gel, box of tissues. We were very well looked after by all staff. An added bonus was that the hotel is in a quiet area, 20-minutes away from central Lucerne by bus, with a bus stop right outside the hotel, buses every 30 minutes and free with the visitor bus pass. Would definitely stay here whenever we're in Lucerne again."

"Great hostel , clean , organized, good vibes , kind host, amazing views ."

"Room was clean but a bit small for the price, but the staff were incredibly helpful. I’d stay here again."

"Nous avons réservé un cottage au Bürgenstock pour 9 200 CHF/3 nuits. À l’arrivée, nous avons découvert qu’il n’y avait pas de climatisation, alors qu’il faisait 35°C. Impossible d’y séjourner correctement. L’hôtel étant complet, on nous a proposé une chambre au Waldhotel, moins bien, avec vue montagne, mais avec un supplément de 3 720 CHF par nuit : totalement inacceptable. Le petit-déjeuner était très décevant : choix très limité, plateaux de jambon, poisson et fromage souvent vides, non...

"The smell was not so good,I guess from the surrounding"

"Hotel yg Tdk Mahal tp Suasana Lingkungan dan Pelayanan yang Hotel Bintang 5"

"This is a lovely hotel. Amazing views of Lake Lucerne and the Alps. Outstanding servicce."