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Ulasan untuk Maligne Lodge

2.5 out of 5
Maligne Lodge
912 Connaught Drive, Jasper, AB

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 555 dari 1306 ulasan" "
Penilaian 8 - Bagus. 456 dari 1306 ulasan" "
Penilaian 6 - Cukup Baik. 176 dari 1306 ulasan" "
Penilaian 4 - Buruk. 82 dari 1306 ulasan" "
Penilaian 2 - Sangat Buruk. 37 dari 1306 ulasan" "

8,4/10

Kebersihan

8,8/10

Staf & layanan

8,0/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in was friendly and welcoming
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 27 Mei 2024
Dear Michael,Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us and you especially enjoyed our friendly service. We hope to be able to welcome you back again soon!Kind regards,Emily

6/10 Cukup Baik

Anastasia, Frankfurt

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Wir haben 3 Nächte in der Unterkunft verbracht. An zwei Nächten wurden später am Abend große Reisegruppen abgesetzt. Das Umparken der Busse mit dem Piepsen beim Rangieren kündigte schon an, dass gleich der Trubel losgeht. So kehrte immer erst spät Ruhe ein. Die Raumbeleuchtung war dunkel. Im hinteren Bereich gibt es nur sehr kleine Fensterluken. Den vorderen Bereich musste man für einen Sichtschutz immer abdunkeln. Positiv war der Innenpool und die Küche mit üblichem Zubehör.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 27 Mei 2024
Dear Anastasia, Thank you for taking the time to share a review! Whilst I'm glad your overall stay was positive; I would like to apologize that it did not meet the level of comfort we aim to provide to all guests. We appreciate you sharing this with us so we can continually enhance the experience of our guests. We hope you enjoyed beautiful Jasper.Kind regards,Emily

10/10 Sangat Bagus

Paul

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comfortable —- nice pool and hot tub
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 27 Mei 2024
Dear Paul, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us and you especially enjoyed our commitment to a high standard of cleanliness and on site amenities. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Ray

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bed was most comfortable
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 27 Mei 2024
Dear Ray, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us and enjoyed our comfortable beds! We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Mary, North Richland Hills

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice renovated room. Friendly, helpful staff. Breakfast not included.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 27 Mei 2024
Dear Mary, Thank you for taking the time to share a review! I’m so glad to see you had a great stay with us and particularly enjoyed our updated rooms and friendly service. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only hotel that provided s 12 cup coffee maker and great coffee . Thank You
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 26 Mei 2024
Dear Brian, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us and you enjoyed our delicious coffee! We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

WEN FENG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 27 Mei 2024
Dear Wen Feng, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Ed

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Older property but clean , great breakfast and coffee
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 26 Mei 2024
Dear Ed, Thank you for taking the time to share a review! I’m so glad to see you had a wonderful stay with us and you particularly enjoyed our commitment to a high standard of cleanliness and our on site cafe, Wicked Cup. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Beverly

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room upgrade
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 25 Mei 2024
Dear Beverly, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us and enjoyed your room upgrade. We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

mike

Disukai: Kebersihan
nice people
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 24 Mei 2024
Dear Mike, Thank you for taking the time to share a review! I’m so glad to see you had a great stay with us and particularly enjoyed our friendly service. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Keith

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were very friendly and helpful, parking closeby to your hotel room. Our room was well supplied with toiletries, cutlery, plates, cups, etc. Woke up to a small herd of elk in the nearby park as well!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 24 Mei 2024
Dear Keith, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us and particularly enjoyed our friendly service, complimentary on site parking, and in room amenities. Glad you got a visit from our local wildlife, too! We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Danny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Don't let the exterior of the building discourage you. The bedrooms were well kept and clean. Staff were friendly and helpful during the check in process. Walls were extremely thin because we could hear our neighbour's running water and parking could be a bit tight. The lodge is close to lots of food options and supermarkets. Highly recommend for the price we paid.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 24 Mei 2024
Dear Danny, Thank you for taking the time to share a review! I’m so glad to see you had an overall great stay with us and particularly enjoyed our friendly service, convenient location and value for money. We hope to be able to welcome you back again soon!Kind regards,Emily

6/10 Cukup Baik

Charlotte

Bepergian bersama teman
The front office staff were very friendly. The room had an odor of cat pee. This motel was at the edge of the town so a little more walking to get to amenities. Didn't realize that our room had a fridge until the last day when we were leaving. It was hidden in the dresser. A heads up about that would have been nice.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 23 Mei 2024
Dear Charlotte, Thank you for taking the time to share a review! I’m so glad to see you had an overall great stay with us. I would like to sincerely apologize for the smell in your room, and please know we will be following up with our teams to ensure this is rectified immediately. I would also like to apologize that the fridge placement wasn't brought to your attention, and the inconvenience this caused. I appreciate your feedback in regards to this. We hope to have an opportunity to welcome you back in the future. Kind regards,Emily

10/10 Sangat Bagus

Manpreet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was good place to stay for a night. Clean and safe. Extra dead bolt lock from inside. Has a little kitchen with access to utensils, stove microwave, fridge kettle coffee maker etc.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 23 Mei 2024
Dear Manpreet, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us and particularly enjoyed our commitment to a high standard of cleanliness, our in-suite kitchenettes and our safe and convenient location. We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Vanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I got a room with no stairs to it.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 23 Mei 2024
Dear Vanda, Thank you for taking the time to share a review! I’m so glad to see you enjoyed your ground floor room. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Mike, Toronto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice staff clean
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 22 Mei 2024
Dear Mike, Thank you for taking the time to share a review! I’m thrilled to see you had an amazing stay with us and particularly enjoyed our friendly service and commitment to a high standard of cleanliness. We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Rucha

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 23 Mei 2024
Dear Rucha, Thank you for taking the time to share a review! I’m so glad to see you had a wonderful stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

6/10 Cukup Baik

Jeanne

Staff were helpful. Pool was cold.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 23 Mei 2024
Dear Jeanne, Thank you for taking the time to share a review! I’m so glad to see you had an overall great stay with us and enjoyed our friendly service. We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Tony

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
matelas confortable le seul désagrément pas très insonorisé très près du train
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 22 Mei 2024
Dear Tony, Thank you for taking the time to share a review! I’m ecstatic to see you had a wonderful stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

6/10 Cukup Baik

Kathleen

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 23 Mei 2024
Dear Kathleen, Thank you for taking the time to share a review! I’m so glad to see you had an overall good stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

4/10 Buruk

young soon

Over price compare the building
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 23 Mei 2024
Dear Young Soon, Thank you for taking the time to share a review! I’m sorry to see that your stay with us did not reflect the level of comfort we aim to provide to all guests. We appreciate you taking the time to share feedback with us. We hope you enjoyed beautiful Jasper. Kind regards,Emily

10/10 Sangat Bagus

Jason

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place and price point matched appropriately. The room had lots of space and everything worked. A tiny bit dated and about 10mins walk from all the shops and restaurants. VERY helpful staff and nice hot tub
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 20 Mei 2024
Dear Jason, Thank you for taking the time to share a review! I’m so glad to see you had a great stay with us and particularly enjoyed our spacious rooms, convenient location, friendly service and on site hot tub. We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Catharina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Spacious and clean. Free laundry facilities. Older property but clean, friendly and helpful staff
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 20 Mei 2024
Dear Catharina, Thank you for taking the time to share a review! I’m so glad to see you had a wonderful stay with us and particularly enjoyed our spacious rooms, commitment to a high standard of cleanliness, complimentary laundry facilities and friendly service. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

MANAV

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 19 Mei 2024
Dear Manav, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Peihai

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 19 Mei 2024
Dear Peihai, Thank you for taking the time to share a review! I’m so glad to see you had an excellent star stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Marc-Andre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Propre et bien placé
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 19 Mei 2024
Dear Marc-Andre, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us and particularly enjoyed our convenient location and commitment to a high standard of cleanliness. We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Simran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 19 Mei 2024
Dear Simian, Thank you for taking the time to share a review! I’m so glad to see you had a great stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

6/10 Cukup Baik

Randy

Bepergian bersama teman
Disukai: Kebersihan
This is an older hotel but in relatively good condition. It seemed clean but I was concerned there was no top sheet on the bed, only a bottom / fitted sheet and the duvet. I was told this is normal for this hotel and the staff strips the duvet cover when a guest checks out. (?) The refrigerator in my room did not work and no effort was made to fix or replace it. When I asked for a rate reduction due to this I was told since I booked through Expedia a discount could not be offered. I was offered a breakfast voucher but since I had already eaten and was departing that was of no value. This is the 2nd issue I've had with Expedia booking and probably will not use them again.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 19 Mei 2024
Dear Randy, Thank you for taking the time to share a review. Whilst I'm glad to see you had an overall pleasant stay with us, I'd like to reassure you that we do strip and wash the duvet cover after every guest, due to our commitment to a very high standard of cleanliness. I would like to sincerely apologize for the inconvenience you experienced with the fridge, and I appreciate you bringing this to our attention. Kind regards,Emily

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Handy stop for overnight when travelling through Jasper. Note that you need to go outside to get to the pool and hotter from your room.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 17 Mei 2024
Dear Robert, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

6/10 Cukup Baik

Nelson

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 18 Mei 2024
Dear Nelson, Thank you for taking the time to share a review! I’m glad to see you had an overall pleasant stay with us. We hope to be able to welcome you back again in the future.Kind regards,Emily

8/10 Bagus

annie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staffs are very helpful
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 16 Mei 2024
Dear Annie, Thank you for taking the time to share a review! I’m so glad to see you had a great stay with us and particularly enjoyed our friendly service. We hope to be able to welcome you back again soon!Kind regards,Emily

6/10 Cukup Baik

Geoffrey

Disukai: Staf & layanan
Close to downtown shopping area.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 19 Mei 2024
Dear Geoffrey, Thank you for taking the time to share a review! I’m so glad to see you had a good stay with us and particularly enjoyed our convenient location. We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Christina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good experience
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 13 Mei 2024
Dear Christina, Thank you for taking the time to share a review! I’m so glad to see you had a great stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was convenient to our travel plans. Property was clean and comfortable. Staff was friendly, and help us find a spot to see the northern lights on May 10, 2024.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 13 Mei 2024
Dear William, Thank you for taking the time to share a review! I’m so glad to see you had a perfect stay with us and particularly enjoyed our convenient location, commitment to a high standard of cleanliness and comfortable rooms. How special that you were able to see the Northern Lights on your visit with us, and I'm glad our team were able to help assist with this! We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Quennie Deanne, Barrhead

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Great overnight stay!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 12 Mei 2024
Dear Queenie Deanne, Thank you for taking the time to share a review! I’m so glad to see you had an excellent overnight stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 13 Mei 2024
Dear Karen, Thank you for taking the time to share a review! I’m so glad to see you had a wonderful stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Joan

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Incredibly friendly and helpful staff. Nice cozy room with comfortable beds and a great little kitchen for all your needs. We had a fabulous stay and will stay again.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 11 Mei 2024
Dear Joan, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us and particularly enjoyed our friendly service, comfortable rooms and in-room kitchens. We will be sure to share your kind words with our team! We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Harvey Karen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Staf were friendly. Room was clean but very warm. No air conditioning running at the time we were here.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 11 Mei 2024
Dear Harvey Karen, Thank you for taking the time to share a review with us. I'm so glad to see you had a great stay and particularly enjoyed our friendly service and commitment to a high standard of cleanliness. I appreciate you sharing feedback in regards to the warmth of the room; I am pleased to share we are in the process of updating our air conditioning units to enhance the experience for our guests. We hope to be able to welcome you back again soon!Kind regards,Emily

6/10 Cukup Baik

Anna

Disukai: Kebersihan, staf & layanan
Pool so old . Sauna is in different place Dan pool.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 10 Mei 2024
Dear Anna, Thank you for taking the time to share a review! I’m glad to see you had an overall pleasant stay with us. We appreciate your feedback in regards to the pool. We hope you enjoyed beautiful Jasper!Kind regards,Emily

10/10 Sangat Bagus

Kelsey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were great and so were the rooms. The cafe nect store is perfect
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 8 Mei 2024
Dear Kelsey, Thank you for taking the time to share a review! I’m so glad to see you had a perfect stay with us and particularly enjoyed our friendly service and comfortable rooms. I'm so glad you enjoyed our on-site cafe Wicked Cup - we agree, they are pretty perfect! We hope to be able to welcome you back again soon!Kind regards,Emily

8/10 Bagus

Patti-Jo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The front office staff were very friendly. The rooms were small and it is an older property but it was convenient and very walkable.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 8 Mei 2024
Dear Patti-Jo, Thank you for taking the time to share a review! I’m so glad to see you had a wonderful stay with us and particularly enjoyed our friendly service and convenient location. We do have rooms of differing sizes and would love the opportunity to assist you in booking a larger room on your next visit. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Wai Man

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good location
Menginap 2 malam pada bulan April 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 8 Mei 2024
Dear Was Man, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us and particularly enjoyed our convenient location. We hope to be able to welcome you back again soon!Kind regards,Emily

4/10 Buruk

Shankar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Good location and friendly staff. Old building with small rooms with ac hardly working. Overpriced based on Jasper location.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 8 Mei 2024
Dear Shankar, Thank you for taking the time to share a review. I'm so glad to see you enjoyed our friendly service and convenient location. I appreciate you sharing feedback in regards to the room size and air conditioning; I'm happy to share we do have rooms of differing sizes and are in the process of updating our air condoning units. We hope you enjoyed beautiful Jasper!Kind regards,Emily

8/10 Bagus

Jennifer

Disukai: Kebersihan, kondisi & fasilitas properti
Maligne Lodge is excellent in cleanliness. The location is superb. Near shops yet very quiet. My only comment — there is no microwave in the room, though there is a note that guest could request one. We did not request for one as we are just staying a night. There is available microwave in front reception. We heat up our food beside the front desk while guest are checking-in. The guest can smelled adobo — the food we are heating. It is embarassing. In this case we suggest to put the communal microwave at the back, where the ice machine and vending machine are placed. This is to have some privacy while heating food and people checking in or out will not be disturb.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 6 Mei 2024
Dear Jennifer, Thank you for taking the time to share a review! I’m so glad to see you had a great stay with us and particularly enjoyed our commitment to a high standard of cleanliness and convenient yet tranquil location. I appreciate you sharing feedback in regards to the communal microwave as his helps us enhance the experience for our guests. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Karyn

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Clean room. Great for a couple nights.
Tanggapan dari Emily, Guest Experience Manager pada tanggal 6 Mei 2024
Dear Karyn, Thank you for taking the time to share a review! I’m so glad to see you had an excellent stay with us and particularly enjoyed our commitment to a high standard of cleanliness and convenient location. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Aniket

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 25 Mei 2024
Dear Aniket, Thank you for taking the time to share a review! I’m so glad to see you had a perfect stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Wayne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 6 Mei 2024
Dear Wayne,Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Matt

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 3 Mei 2024
Dear Matt, Thank you for taking the time to share a review! I’m so glad to see you had an excellent stay with us. We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

??

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good service, nice and clean room:) wonderful experience
Menginap 1 malam pada bulan April 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 1 Mei 2024
Thank you for taking the time to share a review! I’m so glad to see you had a great stay with us and particularly enjoyed our friendly service and commitment to a high standard of cleanliness! We hope to be able to welcome you back again soon!Kind regards,Emily

10/10 Sangat Bagus

Rachel, Hanmer

Hello we accidentally left my camera charger canon and battery plugged in outlet of wall I called but unfortunately did not see it they will talk with housekeeping staff , can you reach out to them it's worth $200 Ty Hopefully you find it :(
Menginap 3 malam pada bulan April 2024
Tanggapan dari Emily, Guest Experience Manager pada tanggal 2 Mei 2024
Dear Rachel, Thank you for taking the time to share a review! I’m so glad to see you had a 5 star stay with us. Thank you for letting us know about your camera charger, we will keep an eye out and let you know if it is found! We hope to be able to welcome you back again soon!Kind regards,Emily