"Our experience began with an attempt to check in early; however, we were informed there would be an additional $30 fee or that we could return at the standard 3:00 p.m. check-in time. We chose to return at 3:00 p.m. as advised, but upon arrival, we experienced an additional one-hour wait before our party was accommodated.
Upon entering the rooms, we encountered several cleanliness concerns. Our room had an unpleasant odor, as if water had been sitting for an extended period, and another room in our party had condom wrappers left on the floor. Additionally, my sister was initially assigned the incorrect room, which required further correction.
On a more positive note, the breakfast was excellent. Despite a change in weather, the pool remained warm, and the jacuzzi was very enjoyable. The property’s location was also convenient, situated approximately 10 minutes from Legoland."
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