Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 21 dari 39 ulasan" "
10 - Sangat Bagus
21
Penilaian 8 - Bagus. 14 dari 39 ulasan" "
8 - Bagus
14
Penilaian 6 - Cukup Baik. 2 dari 39 ulasan" "
6 - Cukup Baik
2
Penilaian 4 - Buruk. 1 dari 39 ulasan" "
4 - Buruk
1
Penilaian 2 - Sangat Buruk. 1 dari 39 ulasan" "
2 - Sangat Buruk
1
9,0/10
Kebersihan
8,6/10
Staf & layanan
9,0/10
Fasilitas
9,2/10
Kondisi & fasilitas properti
6,0/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Tai
20 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, beautiful, easy to find everything.
Tai
Menginap 1 malam pada bulan Februari 2024
8/10 Bagus
PAK HIN
Traveler bisnis
11 Jan 2024
Disukai: Kebersihan, staf & layanan
PAK HIN
Menginap 2 malam pada bulan Januari 2024
10/10 Sangat Bagus
Alfred, Adrian, MI 49221, USA
Traveler bisnis
21 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I recovered my lost passport with the hotel staff’s help. Very much appreciated!!!
Alfred
Menginap 1 malam pada bulan Oktober 2023
8/10 Bagus
Jane
11 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Shangri-La hotel, Jinan. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Excellent location. Has commanding view over a large plaza, which is just next to Jinan's famous Baotu Spring. Great hotel with excellent service and physical facilities.
Anthony
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari Selina pada tanggal 3 Des 2019
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Shangri-La hotel, Jinan. Our hotel is located in the center of the city ,nett to Baotu Spring , Daming Lake and other famous scenic spot.We are very glad to know that our service helped in making your visit enjoyable. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location with clean, friendly and helpful English Speaking staff. Breakfast has a lot of variety with excellent quality.
Traveler terverifikasi
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari lisa pada tanggal 17 Jun 2019
Dear guest ,Thank you for taking the time to share your feedback regarding your recent stay with us at shangri-la hotel,Jinan.We are very glad to know that our staff and service helped inmaking your visit enjoyable. we look forward to welcoming you back in the near future. Thank you!
10/10 Sangat Bagus
Traveler terverifikasi
25 Mei 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 2 malam pada bulan April 2019
Tanggapan dari lisa pada tanggal 27 Mei 2019
Dear Guest,Thank you for your stay with us at Shangri-La Hotel,Jinan.We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantlyimprove our quality even further as we hope to exceed overand beyond our guest expectations. Thank you!Thank you once again, we look very much forward towelcoming you back in the future. Thank you!
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama keluarga
21 Mei 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Customer service is excellent, the staff are very friendly and knowledgeable about local points of interests and restaurants.
Traveler terverifikasi
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Renee Gao pada tanggal 23 Mei 2019
Dear guest ,Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Dear guest ,Thank you for taking the time to share your valuable feedbackwith us.We are delighted to know that you enjoyed your stay with us made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
10/10 Sangat Bagus
Neko, Japan
Traveler bisnis
18 Mar 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
スタッフの方も親切で部屋もきれいであり、快適に過ごせました。済南都心部の観光名所にも近いです。
Neko
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Joyce.Zhang pada tanggal 21 Mar 2019
Dear Guest ,Thank you for taking the time to share your feedback regarding your recent stay with us at Shangri-La Hotel,Jinan.We are very glad to know that our staff and service helped inmaking your visit enjoyable. Meanwhile, we take our guestcomments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we lookforward to welcoming you back in the near future. Thank you!
Tanggapan dari Joyce.Zhang pada tanggal 11 Mar 2019
Dear Guest,Thank you for your stay with us at Shangri-La Hotel,Jinan.We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantlyimprove our quality even further as we hope to exceed overand beyond our guest expectations. Thank you!Thank you once again, we look very much forward towelcoming you back in the future. Thank you!
8/10 Bagus
K.Car
Bepergian bersama keluarga dan anak
10 Feb 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
직원들이 친절하고, 깨끗하고 좋았습니다.
다음여행에서도 꼭 다시 숙박하고 싶습니다.
많은 분들이 이용하였으면 좋겠습니다
Traveler terverifikasi
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Joyce.Zhang pada tanggal 11 Mar 2019
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Shangri-La Hotel,Jinan.We are very glad to know that our staff and service helped inmaking your visit enjoyable. Meanwhile, we take our guestcomments very seriously and always strive to providecomfortable and friendly accommodations.Thank you again for your feedback and support and we lookforward to welcoming you back in the near future. Thankyou!
6/10 Cukup Baik
Zhen
18 Jan 2019
The location and service is great. There is a square nearby and the hotel sent fruits to the room . But the room itself is not that good as there was smell in the room I stayed (which was said being a non-smoking room).
Zhen
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Joyce.Zhang pada tanggal 11 Mar 2019
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us .We are very glad to know that our staff and service helped inmaking your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we lookforward to welcoming you back in the near future. Thankyou!
The stuff service is horrible, even it is a new hotel.
Traveler terverifikasi
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Renee pada tanggal 24 Apr 2019
Dear Guest ,Thank you for taking the time to express your thoughts andconcerns.We are very sorry that you experienced inconvenience due to the service. We hope you'd give us a chance in the future to show you how great our hotel is, and look forward to welcoming youback to our hotel again. Thank you!Sincerely,Renee.
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Shangri-La Hotel,Jinan.We are very glad to know that our staff and service helped inmaking your visit enjoyable. Meanwhile, we take our guestcomments very seriously and always strive to providecomfortable and friendly accommodations.Thank you again for your feedback and support and we lookforward to welcoming you back in the near future. Thankyou!
10/10 Sangat Bagus
Mark, Myanmar
Bepergian dalam rombongan, Traveler bisnis
18 Nov 2018
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to shops and restaurants. Beautiful and well appointed. Staff very helpful and bed really comfortable.
Mark
Menginap 2 malam pada bulan November 2018
Tanggapan dari Renee pada tanggal 24 Apr 2019
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Shangri-La Hotel,Jinan.We are very glad to know that our staff and service helped inmaking your visit enjoyable. Meanwhile, we take our guestcomments very seriously and always strive to providecomfortable and friendly accommodations.Thank you again for your feedback and support and we lookforward to welcoming you back in the near future. Thankyou!
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Not worthy the money, poor service
The hardware of hotel is OK,, but the service level is extremly poor. Especially the staff, femal staff at the check in desk need some basic manors training.
Traveler terverifikasi
Menginap 2 malam pada bulan Juli 2018
Tanggapan dari Karen. Wei pada tanggal 26 Jul 2018
"Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission.
We are very sorry to hear that the poor perfomance of the staff in this case, we have failed in our primary endeavor to ensure you receive flawless service expected of us. I have already shared your comments with the concerned department heads for improvement in the future.
This is great place to live if you want to have a tour in Jinan.
George
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Karen. Wei pada tanggal 26 Jul 2018
Thank you for staying at Shangri-La Hotel, Jinan. Appreciate your good comments. To delight our guests every time by creating engaging experiences straithgt from our hearts is Shangri-la Mission.
We are glad to know you really enjoy the stay with us, looking forward to seeing you next time.
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Brand new property, good location
4 stars and not 5 because staff is still in need of much training. Excellent property for location, cleanliness (it's brand new), and the room as well appointed. Good breakfast, but overpriced (By Chinese standards).
Would go back
Fred
Menginap 1 malam pada bulan Januari 2018
Tanggapan dari Karen.Wei pada tanggal 26 Jul 2018
Dear guest,
Warm greetings from Shangri-La Hotel, Jinan!
Thank you for choosing to stay at the Shangri-La Hotel, Jinan. We received your valuable feedback and I appreciate you taking the time to share your experience. Without constructive criticism from our loyal guests, such as yourself, it is impossible for our company to measure the quality of the services provided.
We are very sorry to hear that the service is not to your satisfaction, we have failed in our primary endeavor to ensure you receive flawless service expected of us. I have already shared your comments with the concerned department heads for improvement in the future.