Hotel dekat Gua Fengshui Jinxiu

"clean and spacious room, hotel is next to metro station"

"客房里卫生做的很好，宽敞布局合理，床褥舒适易入眠"

"Next to the west lake. Very nice staff. Healthy breakfast."

"Lovely hotel close to the west lake. Super helpful staff, would recommend"

"Room was beautiful, staff was nice- even helped me get an extra charger, bed was comfy. Beautiful place and location "

"Good"

"We received a very good customer service from the front counter Carl Yuen. He remembers us after checking us in, he is really friendly, helpful and very attentive. On the amenities, is a little disappointed. We stay there for 2 night and we didn’t have any shower cap, razor, hand lotion and cotton swab. These are the necessities which we use daily."

"Rooms are well thought out and spacious. Overlooking the beautiful scenery of the garden and waterways. Stayed here for 3 nights with my wife and 3 year old. Feeding the fish was a major highlight. The pool and sauna is exceptional to visit. "

"Alles top, sehr zu empfehlen!"

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"房間乾淨，窗外美景 民宿服務人員也超好，會提醒入住細節 早上的餐點還能選擇，有中西式，好吃也睡得舒服 距離西湖也不遠，打車很方便，下次會想再次造訪"

"From all the places I have been to in China, this place just stands out on top. The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities. The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool...

"Service was great. Communication was amazing. "