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"Front desk staff totally non customer focused Aircon didn’t work in our room. Lovely technician tried for 45 minutes in our room to repair We asked to just sleep in empty room next door T 9.30 pm and not have to pack up and movie but front desk said not a good business proposal from their point of view as would be getting two rooms instead of one We said bad business to not be customer focused she said company rules I said that sucks Had we packed up and moved rooms it still would have meant they had two rooms used til 9.30am anyway So we slept with no air and will never use Radisson again We explained again in the morning to head guy on desk and he said sorry but not willing to even offer free coffee while we waited for 10am shuttle "

"Well trained staff Great attention to detail and service What you would expect from a 5 star hotel"

"Beautiful, impeccably maintained property in a convenient and pleasant location. Everything was perfect. The staff without exception could not have been more helpful and welcoming including Cynthia who checked us in efficiently and was able to answer all of our questions. We really enjoyed our dinner at the Bull Run which is the hotel restaurant. Will definitely return! "