Hotel dekat John Coupland Hospital

"We paid, as you can see. We turned up around an hour after booking to check in. We were completely ignored by passing staff regardless of the fact that there were four of us standing around with our bags to check in. We eventually got greeted by an abrupt member of staff. Who told us she needed to get someone else to check us in. This other member of staff came around 15 minutes later, so we bought a drink each whilst we were waiting. This other member of staff then told us they didnt realise...

"Yes I was late for 9.00pm check in , but the pub was supposed to be open to 10Pm which it was not. Did not answer initial messages about a refund and refused a refund after Expedia called to request one. Make you own mind up what kind of place this is. "

"We did not receive the check-in details via e-mail so could not check in and ultimately not stay overnight. The phone number that was with the booking was supposed to be a helpdesk with the operator being anything but helpful. We had a look for help at the property but could not find anyone on two separate occasions; we were also astounded to discover that the accommodation was in the middle of a wedding venue and NOT the wedding we were attending. We did manage to find a mobile number for...

"Road to the place was verg bad. 6inch deep potholes. Pulled into very muddy car park. Was shown to the room which was via a dangerous very badly lit outside staircase. I fell over in the dark via a very bad step, injuring my arm. Ws wers so dissapointed that we left early without breakfast. The room itself, although old fashioned, was acceptable and comfortable. Hiwevef, we cannot comment about breakfast as ws did not stay. Very disappointing experience overall."

"The room we stayed in was really lovely clean and warm.Had a huge bed number 15."

"Friendly staff. No elevator and no offer of help with luggage upstairs"

"Perfect for our trip, the hotel is a little tired but that didn't bother us. Staff were pleasant and location excellent."

"Perfect overnight stay! Staff very attentive... always on hand to help. Very clean and comfortable."

"We had an excellent stay in every respect. Our room was fabulous, food was first class and the staff were extremely helpful and friendly. We would not hesitate to return and highly recommend this establishment. "

"Everything was perfect. Welcomed by Michelle and felt right at home. I would definitely stay there again."

"A clean and modern hotel in a great location. The shops and food options around the hotel are great. Spacious rooms for a family of four."