Hotel Bisnis di Kaanapali

"I liked the location. The property and the beach were great. There was one particular front desk staff member who checked us in who was not clear on some important details regarding the resort fee and use of a 75 dollar credit that came with our room. The same agent also was unhelpful when it came to having our room cleaned. There were more amenities that we could have used at the resort but the same front desk staff member did not explain anything about that either. It really was the one staff...

"Had a very good time. The outrigger was a beautiful place to stay. Within walking distance to a lot of really fun stuff."

"Clean room. No lobby bar - that is a fail for us. Our room safe was locked the whole trip by somebody else and could not be cleared by maintenance. The mattress was sunken and in need of replacement. It felt like the place has been overrun. The staff are friendly at check in and check out. The valet parking out front is a gong show too!"

"Having a two bedroom, two bathroom, kitchen, and laundry all in your room with a family of five was amazing! Not sure how we will ever be able to stay in a normal hotel room again! The pool was perfect and where we spent most of our time. Staff were very nice and the property was kept clean. The price was very reasonable if not on the cheaper side for Hawaii. There was a food truck park literally right next door which was nice to try several of the local different foods. The only downside was...

"Beautiful pools with plentiful loungers. Adult only pool was nice to have! Steps from a large beach. Waterfalls and garden throughout the property. Ocean view room was well worth the extra. Restaurants were good but pricey and not the best value. Wonderful market/cafe though with nice selection. Best location next door to Wharf Village with lots of shops, restaurants and ice cream shops."

"The room is outdated, our room had a small ant like bug infestation, they came and sprayed and made us stay out of the room for a few hours and the chemical smell remained all day and night. The snorkeling was amazing as well as the beach. Most of the staff was polite and helpful but there was one individual at the front desk that was always rude or at least came off that way. Dealt with this same individual 3 different times and was not a pleasant experience. Overall the property was nice but...

"The villa we stayed was new, beautiful and quiet. Perfect for a serene and private get away. Felt non touristy and accessible."

"It was amazing! Everything about the resort and rooms were wonderful! No complaints at all, would come back tomorrow!"