Hotel Ramah Hewan Peliharaan di Kaanapali

"The location is excellent and having direct beach access is definitely a major plus. Unfortunately, the property itself is in need of significant improvements. Our room had a strong humid, musty odor that was very unpleasant. We had to sleep with the windows open because whenever the room was closed up, opening the door would bring back the heavy smell immediately. The walls and carpeting also appeared worn and unclean. While the location is wonderful, I don't think I would stay here again...

"We had a great time. Wonderfull place! Just the pool needs some maintenance."

"The outdoor pools were very nice! Also loved how close it was to beach, restaurants & Whaler village. I was disappointment housekeeping would come at 4:30 pm or later when we’re back to shower to go to dinner! Also feel we were nickeled & dime to rent beach chairs, umbrella etc. Hotel doesn’t offer any senior discount on any rentals. :-("

"Nice staff"

"The room smells moldy. Now I have a respiratory problem. Hopefully it goes away soon. Was really bad mold smell. How can you keep renting it out. Mold and ashtray smell. You can hear the water dripping between the shower wall and sink. Probably why smells moldy. Noise during night, sounds like a helicopter all night outside the window, was loud enough to keep you awake. Front desk staff during check in was very nice."

"The property and rooms are very nice. Very lush and beautiful landscaping and easy walk to the beach. The staff are very friendly and helpful. The issues that we had is that the air conditioner in the room was either not working properly, or undersized for the room. We had it set at 68 and it was hot in the room. We tried to turn it down to 66 and eventually 64, and I have a temp meter and the room was reading 80 degrees at night. It was very uncomfortable to sleep. We couldn't open the windows...