"ROACHES! We arrived around 1:00 AM after traveling for about eight hours. At check-in, we were informed that the hotel was fully booked due to an overbooking issue. The front desk staff offered us a room with a door that was jammed and would not open or close properly. Because it was very late and we were exhausted, we accepted the room.
Shortly after entering, we noticed small bugs in the sink and shower area. At the time, we were unfamiliar with what they were and did not immediately realize they might be roaches. The following morning, we noticed additional bugs in the sink, along the crease where the soap holder was located, and in the light fixture above the shower.
The most concerning moment occurred when unplugging the hotel hair dryer to use my own. Approximately 10 very small bugs scattered from behind the outlet area. After researching later, the bugs appeared consistent with roaches. We checked out as soon as possible after discovering this.
We were especially disappointed because we stayed at this hotel previously while traveling through the area and had a positive experience. Unfortunately, this visit was very different. We did not report the issue at checkout because we were focused on leaving quickly, but wanted to share this experience so others are aware."