"The 1st thing you notice when entering to check in is that the place smelled like cigarette smoke. I guess they still allow smoking in the casino. Fortunately, I couldn't smell it in the room. The room had a mini-fridge that I used for leftovers, but there was no place to reheat them. I had to take them to the front desk to have them heat them up for me in the back. They should have at least 1 microwave on each floor by the vending machines. The leftovers was from their own steakhouse, which was very expensive, so I didn't want to just throw it away. I was told housekeeping would service my room on the 3rd day, but they never came after 4 days. They didn't have any towels by the pool, so I had to bring them from my room, then had to get fresh towels for my room when it wasn't serviced. The 1st night at the casino, I couldn't get a drink from a server and I don't like having an open glass at the blackjack table, which is crammed with strangers (I am a single woman traveling alone). Next night, I brought a Mt. Dew bottle with me, which security allowed me in with. After I began playing, the pit boss demanded the bottle to throw away. She didn't even allow me to take it back to my room! She just said "no outside beverages, we only sell Coke". I only chose to stay at the casino this time because I couldn't get an Uber or taxi to take me back to my hotel until 2am (waited 2 hours) the last time I visited. Never staying here again."