"There was only one person that I came across that wasn’t all that friendly. The liner in the bottom of the tub needed to be replaced, it was peeling up on one end. We had problems getting good signal on the tv. The one major complaint, my daughter and son in law had continuous problems with their key cards. She was unable to use hers the first day. His worked at first, but later he couldn’t get in the room. The 2nd full day, they took their baby and toddler back to the hotel so they could get a good nap. They got up to their 5th floor room, and neither of the keys would work. Both kids were extremely tired, and my son in law has to go all the way back downstairs to get his card reprogrammed. Over two full days, they had to have the keys reprogrammed at least seven times. My husband and I came across another couple on the 3rd floor that also had continuous problems with their keys. I had also contacted the hotel after making reservations requesting that the two rooms at least be on the same floor. One ended up being on the 3rd floor. The other on the fifth. It also sucks that for a big hotel like that, parking is very limited. On the bright side, the hotel is very clean, well maintained, and the staff, from the cleaning staff to the front desk, were very friendly."
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