"The hotel room was very nice but there was no coffee pots which I prefer versus going down to get a cup of coffee in the morning.
We got a late start for breakfast and went down at 9:50, all of the hot food was already empty and they did not refill it even though there were several people down there waiting. I realize they were closing at 10:00 but every hotel I've been to typically still has to refill the food if it's still within breakfast hours.
We were there for the dog track which was disappointing. We prefer to watch outside but you had to go down several flights of stairs to get out there only to come find out the bar is completely closed because they're renovating it so you could not even get a glass of water unless you went back up the four flights of stairs. So we end up sitting inside to be closer to any type of beverage. Also, there are no betting machines on the inside bottom level where we prefer to watch the dogs. You again had to walk up several flights upstairs to go place a bet.
The most disappointing thing was there was no announcer whatsoever for the race. Because of that, we missed the first race because we didn't realize it was going on. Having the announcer not only notifies you of the next race and results but also adds to the excitement. It was an easier drive for us and was nice but Wheeling Island definitely has a better setup for placing bets and the experience. The casino was on and the band was amazing!"