"Staff at front desk was so very awesome especially Sister Pi’i she above and beyond we went there to celebrate my birthday Pi’i sent me a birthday card signed by the front desk employee’s wishing me a happy birthday that is so unheard of she deserves a star on her crown just love that lady made us feel like family Kings Landing is the the only place I am going to be staying when In Waikaloa best place to stay with wonderful employees like that never ever experienced something special like that at any other time share or hotel ever before thank you Auntie Pi’i hope to see you at our next visit in 2 months had a wonderful stay liked it so much that we’ll be back Big Aloha Glen & Beth Perez"
