Kampong Glam hotel guide. Swissotel hotel in Kampong Glam, Singapore

"Hotel is very conveniently connected to Raffles city mall and the MRT. We selected it because it’s right across from the Raffles where we were attending an event. However, it wasn’t quite walking distance to the main attractions we wanted to see and grabbing a late bite (after 9-10pm) while jet lagged wasn’t very convenient as most restaurants were closed by then. Lobby is nice and busy. The front desk agents and concierge were quick in taking care of you even via email before our arrival. Our room was clean and comfortable although I didn’t find drawers where I could unpack stuff. One of our suitcases had to be on the floor the entire time as there wasn’t room to put 2 inside the closet. The toiletries box in the bathroom was nice but also took quite a bit of vanity space. I loved that they had an umbrella we can use which we needed during our stay and also refillable glass bottles and a filter for potable water. For some reason they would only give us 3 bath towels even though we were 4 and I kept asking for an extra towel. All in all, a great property. And the skai restaurant had a killer view!"

"Had an enjoyable stay overall. Room was clean, breakfast was good, and the experience was comfortable. Only minor downside was the limited toilet space."

"Amazing stay and service. Staff were very friendly and helpful!"

"During our recent stay at the Jen Orchardgateway Singapore, we were thoroughly impressed by our experience. The hotel boasts a prime location right in the heart of Orchard Road, making it incredibly convenient for shopping and dining. From the moment we arrived, the friendly staff made us feel welcome and attended to our needs with genuine care. Their warm hospitality really enhanced our stay. The amenities at the hotel were top-notch, featuring a stunning rooftop pool and a well-equipped gym. We particularly enjoyed the breakfast, which offered a diverse selection of delicious options. However, it's worth noting that breakfast timings can get quite busy, so plan accordingly to avoid the rush. Overall, I highly recommend the Jen Orchardgateway Singapore for anyone looking for a great hotel experience in a fantastic location!"

"Family friendly and friendly staff"

"Foood could have been better."

"The venue was clean and well presented. Staff were very pleasant and helpful. Great location. Would definitely recommend."

"The check in was a bit slow, and I got sent to the wrong elevator bank, but apart from that the staff were very friendly and helpful. I wasn't a big fan of the room, which was quite small, and I couldn't get electronics to work properly. The breakfast buffet was decent. Plenty of good amenities, including pool, restaurant, laundry, and gym. The location is nice, close to the river walk, or else not far from the subway."

"Great for pre flight stay and water vortex"