"Great stay at Chill Suites. Checkin went smoothly and quickly. Staff were on hand via watsapp if needed. Room was very clean when we arrived and cleaned thoroughly on request. Air conditioning worked well. Great location for Jalan Alor street, LaLaport mall and Berjaya Times Square a 10mins walk. Hang Tua station lees than 10 mins away and is the nearest station. "
"Great stay at Chill Suites. Checkin went smoothly and quickly. Staff were on hand via watsapp if needed. Room was very clean when we arrived and cleaned thoroughly on request. Air conditioning worked well. Great location for Jalan Alor street, LaLaport mall and Berjaya Times Square a 10mins walk. Hang Tua station lees than 10 mins away and is the nearest station. "
"Relación calidad precio excelente.
Lo único malo, muy malo fué q la ubicación q marcaba en el móvil estaba desplazada 500m, y los rascacielos no tienen marcado a la vista el nº de edificio, y los porteros de edificios próximos no saben ni donde están ubicados ellos mismos; x lo q nos costó mucho tiempo encontrar el edificio"
"Relación calidad precio excelente.
Lo único malo, muy malo fué q la ubicación q marcaba en el móvil estaba desplazada 500m, y los rascacielos no tienen marcado a la vista el nº de edificio, y los porteros de edificios próximos no saben ni donde están ubicados ellos mismos; x lo q nos costó mucho tiempo encontrar el edificio"
"My wife and I recently had a fantastic experience at the DoubleTree. While the warm welcome cookie is always a nice touch, the true highlight of our stay was the exceptional customer service, particularly from a staff member named Jordan.
We had an unexpected and very late flight change, which presented a real problem for us regarding checkout. Jordan handled our situation with incredible grace and professionalism. Understanding our dilemma, he went above and beyond to arrange a much-needed late...
"My wife and I recently had a fantastic experience at the DoubleTree. While the warm welcome cookie is always a nice touch, the true highlight of our stay was the exceptional customer service, particularly from a staff member named Jordan.
We had an unexpected and very late flight change, which presented a real problem for us regarding checkout. Jordan handled our situation with incredible grace and professionalism. Understanding our dilemma, he went above and beyond to arrange a much-needed late...
"Great location (street foods or shopping centers) as well as for public transportation. Confortable and quiet rooms. A lot of choice at breakfast, quality could be improved lightly if you light traditionnal north american breakfast. It was not a big problem but some staff need more training (eggs not cooked enough, towels or tissue missing after the room was cleaned etc.). I would go back again."
"Great location (street foods or shopping centers) as well as for public transportation. Confortable and quiet rooms. A lot of choice at breakfast, quality could be improved lightly if you light traditionnal north american breakfast. It was not a big problem but some staff need more training (eggs not cooked enough, towels or tissue missing after the room was cleaned etc.). I would go back again."
"I stayed 3 nights in this hotel and I found it nice. It gives you big room for that rate (you'll not only get bedroom, but also your own work room and small kitchen!).
The service is also good since all the staffs are friendly and eager to help, even though there are some minus points like the internet connection that can be suddenly disconnected and take multiple attempts to reconnect, and also in some part of the bathroom, the floor feels slippery because of the remaining of soap on it.
The...
"I stayed 3 nights in this hotel and I found it nice. It gives you big room for that rate (you'll not only get bedroom, but also your own work room and small kitchen!).
The service is also good since all the staffs are friendly and eager to help, even though there are some minus points like the internet connection that can be suddenly disconnected and take multiple attempts to reconnect, and also in some part of the bathroom, the floor feels slippery because of the remaining of soap on it.
The...
"One of the best experience because when we check in the front desk really genereous to upgrade our room into suite room and i really suprised and appriciate so much for it "
"One of the best experience because when we check in the front desk really genereous to upgrade our room into suite room and i really suprised and appriciate so much for it "
"this hotel has a good location, near the station monorail and the staff members of this hotel was very friendly and helpful, the room was nice and clean"
"this hotel has a good location, near the station monorail and the staff members of this hotel was very friendly and helpful, the room was nice and clean"
"Citidel is also part of the grup hotel that is located at mid valley (st giles boulevard and the garden) and is standard of 3 star hotel, but maybe at corridor of the floor seems like they doesn’t turn on the ac so it’s pretty hot. But you don’t need to buy water because you can refill it at the machine like st giles boulevard. Overall is still good, maybe try to change the pillow because the condition is not really good anymore."
"Citidel is also part of the grup hotel that is located at mid valley (st giles boulevard and the garden) and is standard of 3 star hotel, but maybe at corridor of the floor seems like they doesn’t turn on the ac so it’s pretty hot. But you don’t need to buy water because you can refill it at the machine like st giles boulevard. Overall is still good, maybe try to change the pillow because the condition is not really good anymore."
Harga per malam terendah yang ditemukan dalam 24 jam terakhir berdasarkan pencarian 1 malam untuk 2 tamu dewasa. Harga dan ketersediaan dapat berubah sewaktu-waktu. Ketentuan tambahan mungkin berlaku.
Harga per malam terendah yang ditemukan dalam 24 jam terakhir berdasarkan pencarian 1 malam untuk 2 tamu dewasa. Harga dan ketersediaan dapat berubah sewaktu-waktu. Ketentuan tambahan mungkin berlaku.
"I recently stayed for two nights at the Hilton Kuala Lumpur, a hotel I remembered fondly from my 12 years living in the city. Back then, it stood out for its fresh breakfast offerings and attentive service. Unfortunately, my short stay in November 2025 was a series of frustrations that left me vowing never to return. In a city bursting with hotels striving to deliver decent service, this one seems to have prioritized cost-cutting over guest comfort, treating people like mere numbers in a queue.
Check-In: No Welcome, Just a Queue
From the moment I arrived, there was no warm greeting ,just the impersonal feeling of being another body in line. The front desk staff processed me efficiently but with zero hospitality.
The Room: Nice View, Missing Basics
The room itself was acceptable, with a pleasant city view. However, when I wanted a quick bath after a long day, there was no soap in the bathroom. A basic amenity missing? Already a red flag.
In-Room Service ("Magic"): Attitude and Endless Delays
I pressed the in-room "Magic" service button to request soap. After 1 hour and 30 minutes with no delivery, I called the duty manager directly. It took another 35 minutes on hold to reach him. Breakfast was the biggest letdown. I remembered abundant fresh products; now, it felt limited and cheap. The juice was watery,tasteless with sugar, the filtered water had a strange smell.On my second night, the toilet inexplicably clogged.pressed "Magic" again—same scripted response, same attitude.."
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