"We were suppose to stay at Fairfield inn but when we walked in the whole hotel was under renovation. Why would you allow people to book your hotel? They put us in the residence inn across the street. We were suppose to have two queen beds. Instead it was a queen bed and a pull out couch. Room was filthy. There was dirt from outside on the floor, sheets on the bed were dirty, the sheets on the pull out couch were never changed from the last guest and bathroom had hair in the shower and toilet paper on the plunger. It was like the workers were using it as a break room or something. Breakfast was a joke. Boiled eggs and hard English muffins and toast is not really a continental breakfast. Coffee grounds were in the actual coffee that we drank. We couldn’t even buy food at the snack shop because there was no food to buy. This was very disappointing for a Marriott. It was like staying at a low end motel.
I will say staff was friendly when we checked in.
We were in town for a funeral and having a comfortable and clean room to come back to would have been nice after being at the funeral home. "