I booked a “Grand room 2Bed room” for two nights through Expedia. The room advertised in the photos had a view of a green lawn with messi and other on the windows. However, the room I was assigned to was not the one in the pictures but was located on the second floor with a terrible view of a dirty river and a building under construction. I informed the front desk about the discrepancy with the photos, but no changes were made, and I ended up staying in that room for two nights. The male staff at the front desk was also unhelpful, which made the start of my vacation in Phuket very unpleasant. Since the room provided was different from what was advertised, I will also be contacting Expedia about this issue.