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Ulasan untuk Sugar Marina Hotel - ART - Karon Beach

4 out of 5
Sugar Marina Hotel - ART - Karon Beach
542/1 Patak Road, Karon Beach, Muang, Karon, Phuket

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 173 dari 559 ulasan" "
Penilaian 8 - Bagus. 273 dari 559 ulasan" "
Penilaian 6 - Cukup Baik. 82 dari 559 ulasan" "
Penilaian 4 - Buruk. 16 dari 559 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 559 ulasan" "

8,2/10

Kebersihan

8,2/10

Staf & layanan

8,2/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Helena

Bepergian bersama keluarga
Disukai: Staf & layanan
Rooms where spacious and clean, good air conditioner. However the hallways and elevators etc were not clean at all. Also lots of mosquitos in our room when we first checked in. Breakfast was very good, however a bit expensive. Be careful when you book this hotel through expedia, because there are 4 different sugar marina’s in this area and this one has the wrong address writing..
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Sales pada tanggal 1 Sep 2023
Dear Helena ,Thank you for your feedback! We're glad you enjoyed our spacious and clean rooms with good air conditioning. We apologize for any inconveniences you faced with the cleanliness of hallways and elevators, as well as the mosquitoes in your room. We appreciate your comments about breakfast and will take your concerns into consideration. We apologize for any confusion regarding the address and will work to address that issue. We hope to have the opportunity to welcome you again in the future.Sugar Marina Team

8/10 Bagus

Udo

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Gut
Menginap 11 malam pada bulan Agustus 2023
Tanggapan dari Sales pada tanggal 25 Agu 2023
Dear Udo,Thank you for your review and feedback. We're glad you had a positive experience overallSugar Marina Team

10/10 Sangat Bagus

Riccardo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The e dining was great D R one of the staff members was great him and the kitchen staff was great I look forward to dining again soon🙂
Menginap 7 malam pada bulan Juli 2023
Tanggapan dari Sales pada tanggal 13 Agu 2023
Dear Riccardo,Thank you for your positive feedback! We're delighted that you enjoyed our dining experience, especially with the assistance of D R and our kitchen staff. We can't wait to welcome you back for another enjoyable meal soon.Sugar Marina Team

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean family room. Door did not shut properly so noise at night when people walked by. Overall good place with helpful personnel.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Sales pada tanggal 20 Jul 2023
Dear Guest,Thank you for your valuable feedback. We apologize for the inconvenience caused by the door not shutting properly. We'll take note of this and work to improve it. Nonetheless, we're glad to hear that you found our family room clean and our personnel helpful. We hope you had an enjoyable stay, and we look forward to welcoming you back in the future!Sugar Marina Team

6/10 Cukup Baik

Waylen

Disukai: Staf & layanan
If you're on a budget this place is ok. It's a bit dated, my room smelled really bad like mould. It was relatively clean. Internet wasn't the best. Pillows were pretty good. Air Con with remote was good. Personally I would rather stay at a more cleaner and modern place and won't stay here again.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Sales pada tanggal 20 Jul 2023
Dear Waylen,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take your comments seriously and will address the issues you mentioned to improve our services. We hope you'll consider giving us another chance in the future, and we'll strive to provide a better experience next time. If you have any further suggestions or concerns, please feel free to contact us directly.Sugar Marina Team

8/10 Bagus

Win Ei

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room is nice for family.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Sales pada tanggal 24 Apr 2023
Dear Win Ei,Thank you for taking the time to leave such a positive review about your recent stay with us! We're thrilled to hear that you found our room accommodations suitable for your family's needs.We take pride in providing comfortable and spacious rooms for our guests, and we're delighted that we were able to meet your expectations. Our team works hard every day to ensure that our guests have a wonderful experience, and we're glad that we could contribute to your family's enjoyable stay.Thank you again for your feedback and for choosing to stay with us. We look forward to welcoming you and your family back on your next visit!Best regards,Sugar Marina Team

6/10 Cukup Baik

Louisa

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Just OK.. Could be better
Hotel was pretty average.. But clean. Breakfast staff, seemed very unhappy. Normally Thai people are so lovely, the girls working in the restaurant didn't even greet us each day. The waiting staff need to improve.
Menginap 5 malam pada bulan Mei 2022

10/10 Sangat Bagus

Tess

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful
Wonderful place, staff extremely nice friendly and helpful with everything. Very clean and strict with covid measures which was reassuring. Room was spacious and kept to a good standard like everything else
Menginap 10 malam pada bulan Maret 2022

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Februari 2022

8/10 Bagus

Keith

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great find in perfect location for Beach
Amazing location and very stylish decoration as described. Excellent Wi-Fi too.
Menginap 3 malam pada bulan Januari 2022

8/10 Bagus

Hjalmur

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Very nice hotel
Menginap 2 malam pada bulan Januari 2022

8/10 Bagus

Nino

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value!
Decent experience overall. Had a room with a pool access that was a bonus. Location was great near the main street & the beach.
Menginap 1 malam pada bulan Desember 2021

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice hotel Staff are brilliant You could I’d ask for more from a hotel It’s few miners walk from beach and night life
Menginap 1 malam pada bulan November 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 18 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Lähellä ranta .Hyvä henkilokuta, Aamiainen monipulinen.
Menginap 13 malam pada bulan Maret 2020

10/10 Sangat Bagus

Mari

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Suosittelen aikuisille.
Oikein kiva hotellu lähellä kaikkea. Aikuiselle pariskuntalomailulle oikein passeli. Allasosasto oli pieni, mutta rauhallinen.
Menginap 12 malam pada bulan Maret 2020

8/10 Bagus

Kathy

Disukai: Kenyamanan kamar
Menginap 10 malam pada bulan Maret 2020

8/10 Bagus

Noora

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Maret 2020

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel was really nice and I enjoyed my stay. Breakfast could be better but room was clean and location is great :)
Menginap 3 malam pada bulan Januari 2020

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
少し古いけどロケーションは最高
大通りから少し入ったところで、ビーチにも近く、ロケーションは最高。 食事や買い物、両替などなんでもすぐ近くです。 建物がやや古いところは否めない。 海に近いからか、ベットのシーツがやや湿気てるような感じ。
Menginap 3 malam pada bulan Januari 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We were disappointed in our choice to stay here. There are two long pools at this hotel, which we were excited to use. The pools themselves were not kept clean. There was a a garbage bag floating in it all day the last day we were there and it needed daily cleaning of leaves and such. The pool deck tile was filthy. I never saw anyone washing it off. Old bandaids, spills and dirt stuck to it. The stair well was only cleaned once when we were there for 6 days. A huge hair ball sat on the steps until the last day it was finally gone. Spills and dirt on them as well. The room linens were clean, but furniture and wood door and trim definitely tired. The floors were not swept at cleaning so sand and grit on them. Mold in the grout in the shower. I asked maid to bleach it, but it never happened. My sons room had centipedes and earwigs. The room cleaning was hit and miss. You can hear everything said in people’s rooms as you walk by. Very flimsy doors. I liked the big sliding door that led right out to the pool from our room. The breakfast was a big variety, but not to my liking. I asked the egg cook if I could have two eggs over medium and she grudgingly cooked them. There was a plate of sunny side up ones she kept trying to get me to take. The rest of the restaurant staff were friendly though. The front desk staff was polite but not memorable. Nothing out of their way. There is only one elevator in main building.
Menginap 6 malam pada bulan Desember 2019

8/10 Bagus

Manfred

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 13 malam pada bulan Desember 2019

10/10 Sangat Bagus

Denis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Отличное месторождение! Хорошая территория! Внятная работа ресепшн! Чистота в номерах и отсутствие живности!
Menginap 20 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was an exelent stay. The hitel staff was very helpfull
Menginap 5 malam pada bulan November 2019

6/10 Cukup Baik

Hok Him

Bepergian dalam rombongan
Menginap 5 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a pool access room. I would highly recommend getting a pool access room (in fact that is the only room I would hire). Everything was lovely and clean and modern. Pool was beautiful. Position of hotel was not beachfront but across the road. Perfect. In my view it was in the best position on Karon Beach! It was also close to lots of restaurants and shops (with a number of 7/11s very close by) The buffet breakfast was big and lovely. My only complaint would be that the food was often a bit cold. If the food was a bit hotter it would be excellent. I would highly recommend this hotel and would stay here again if holidaying back at Karon. The value of this hotel was unbeatable.
Menginap 3 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Kelly, Singapore

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room is spacious and clean, near to the sea! Terrific! Sunset view!
Menginap 4 malam pada bulan Juli 2019

6/10 Cukup Baik

Tony

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Breakfast ok. Shower water flow no so good, sound proof no good
Menginap 3 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and well situated walkable to beach and great eating out options
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Karina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, convenient location, great price
The hotel was very comfortable and clean. Staff was super friendly and accommodating. Room service was delicious, pool was great for families, and it's very close to the beach.
Menginap 6 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
리조트가 리모델링 중이라 소음이 좀 있음
Menginap 4 malam pada bulan September 2019

6/10 Cukup Baik

Melissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was ok, they need just need to put more than 1 roll of toilet paper in rooms. Having no restaurant to go to at night was a bumber as you don't always feel like walking the streets. Apart from that they were good.
Menginap 7 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Close to the beach and shopping street! Plenty of eatery’s. Breakfast was good plenty of variety.
Menginap 3 malam pada bulan Agustus 2019

8/10 Bagus

Suhainie

Disukai: Kebersihan, staf & layanan, fasilitas
Pros: location was good. Surrounded with many shops. And it's walking distance to karon beach. Big clean room. Neat and tidy. WiFi is strong. But it will sometimes logged off by itself. Love the concept of the hotel.. Very artsy fartsy! Cons: The bed feels like twin bed combined into one. Pillow too soft for me. it's noisy with loud bands nearby the hotel during night time. You can hear it especially if your room is near the roadside. Room door is a little too thin. Can hear noises outside your door. It's sad that my room doesn't have view. It's facing another rooms. Balcony in my room is not wide as compared to the one opposite. It has table and chairs and clothes rack at their balcony. Aircon sometimes inconsistent. The downside is the hotel is a smoke free property. They have designated smoking area near the lobby. Overall its a good stay! I feel safe around the area. Probably would come back to stay. Because its so convenient.
Menginap 3 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location right next to beach and shopping. Older hotel but the rooms are done up nicely. Only annoyance was the very small bathroom (little room for bathroom stuff). In the end had to keep most outside bathroom. Pool was ok - not really good or good location. Reflected age of facilities. Breakfast was the high point. Very nice with lots of choice. Service was good as well.
Menginap 6 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Archontinos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Menginap 6 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very Good Location and Comfortable Quiet and Buffet is good . Shuttle bus stop near Hotel.
Menginap 2 malam pada bulan Juli 2019

6/10 Cukup Baik

yoshiaki

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
隣の宿泊者が、ロシア人で最悪
隣のロシア人が、夜中にうるさくて、安眠妨害だったので、ホテル側が、部屋を取り替えてくれた。翌日、ホテルを変えようと思ったが、別棟になったので、安心した。 英語で抗議したが、英語は、わからないと、言うだけ、ポケトークでロシア語で訳して、話すと、逆ギレ、2:00ごろに、音量を上げてくる。ドアは、たたく、で散々暴れていた。 警察が来て、収拾したが、これがなければ、いい旅行だった。
Menginap 3 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Service was excellent. Staff went out of the way to ensure that our stay was comfortable. However, the TV reception and WiFi can be improved.
Menginap 5 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
No wardrobe in room, Room appeared much smaller than internet photo.
Menginap 7 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Great place very clean and safe with lots of dinings
Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The art work was fantastic. Had a pleasant stay. Air-con was not working properly.
Menginap 4 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Mei 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is overrated. Looks more like a motel 6. A little bad smell inside. Bathroom inconveniently placed inside of a room. We had to bother the guys inside that room to get into bathroom. Reception didn't speak english. The placed is advertised as a resort but is not really a resort. Just an ugly motel
Menginap 2 malam pada bulan Mei 2019

8/10 Bagus

Trish

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Location & Price suited us .
loved how close it was to everything there was to do in Karon .Price was great . Included breakfast was all we could want ,with great variety ,made for a great start to the day.,only small note is to maybe have some kind of heating to keep the fried eggs & omelettes warm. Family of 5 siblings using 2 rooms ,were put together as requested ,had no problems with either rooms.
Menginap 5 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comforts facilities very close to Karon beach and lots of dining options
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Luis Antonio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Maravilhoso
Excelente cafe da manha, servivo, recepcao, restaurante. Frigobar reposto diariamente e sem custo! Otimo quarto, piscina e localizacao!
Menginap 3 malam pada bulan Mei 2019

8/10 Bagus

Kari, Ontario, Canada

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff at this hotel were very friendly and always greeted you with a smile. They were always very helpful when you approached them with a question. The pool was very clean and fantastic even though we only used it once. The breakfast selection was both delicious and great!! Would definitely stay here again. Very conveniently located a couple minute walk from the beach.
Menginap 13 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan April 2019