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Ulasan untuk Hotel Hema

2.5 out of 5
Hotel Hema
Kalimatidol, Airport Gate, Kathmandu

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 3 dari 11 ulasan" "
Penilaian 8 - Bagus. 3 dari 11 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 11 ulasan" "
Penilaian 4 - Buruk. 0 dari 11 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 11 ulasan" "

6,4/10

Kebersihan

7,8/10

Staf & layanan

8,0/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

Samira

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ram Kumar Shrestha pada tanggal 22 Jan 2024
Thank You for your review.

6/10 Cukup Baik

PURNA

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cheap & cheerful accommodation, walking distance from the airport - perfect if you are arriving in Kathmandu late at night or leaving early in the morning. Food in the restaurant was fine, although quite a few things crossed off the menu. Noise from the airport was surprisingly minimal, although the hotel itself has some echoey corridors. It seemed fairly empty when i stayed, but it could potentially get noisy when the hotel is full.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Ram pada tanggal 19 Nov 2019
Gretting from Hotel Hema Dear valuable customer, Thank you for sharing your experience which you had stayed on hotel hema. Hope you enjoyed your time which you spend on hotel hema. Have a good life ahead. Thank you.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not Again
The hotel room was not clean. There were stains all over. When i complained about the stain, the hotel staff just laughed and refused to change the room. Room was super tiny. The bathroom wash area has leakage and water is dripping all the time from the toilet area. Specifically room 203. I am very disappointed with the room this time. My first time was good,that'swhy i chose this hotel for second time but i am very disappointed. They didn't address my problem even when i complained. I don't recommend this hotel to anyone. There is much more better hotel nearby in that same price who even offers airport shuttle.
Menginap 1 malam pada bulan Oktober 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2018

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good for one night to avoid traffic
Note There's no free airport transfer anymore
Menginap 1 malam pada bulan Oktober 2018

10/10 Sangat Bagus

May Hee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hotel near to KTM airport
room is a bit small but is clean, toiletry is not provided.
Menginap 1 malam pada bulan September 2018
Tanggapan dari RAJARAM pada tanggal 4 Okt 2018
DEAR VALUED CUSTOMER, Thank you for your kind review we will try to meet your satisfaction with changes we need to make with the help of your valuable suggestions. GUEST RELATION TEAM.

10/10 Sangat Bagus

rita, uk

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Value for price
Everything was clean and neat, especially the sheets and toilet. Good sized rooms. Quiet outside the room. Easy to find the hotel. Friendly staff. Friendly receptionist too called niraj shresth. Right outside the airport gate. Overall feel like received more than the cost.
Menginap 2 malam pada bulan Maret 2018
Tanggapan dari CUSTOMER SERVICE pada tanggal 15 Apr 2018
Dear valued Customer, Thank you for your kind review we are always dedicated to reach beyond your expectation.

8/10 Bagus

Silvia

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Melhorando a estrutura do quarto, ficaria perfeito
A energia do quarto oscilava e acordava com o ar condicionado desligado e minhas acabaram não secando. A mangueira da ducha higiênica estava quebrada e quando aberto o registro, vazava água, que alagava o banheiro. Mas os funcionários do hotel muito educados e solícitos.

6/10 Cukup Baik

justine

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Close to the airport
Staff were all very helpful once I was at the hotel. Nothing was too much trouble. The only qualm I have is that i was meant to have a free airport pick up but when I got outside the airport it wasn't very clear who was collecting me??? So not wanting to get stranded at the airport I ordered a taxi... for 500r . Only you when the taxi driver took me to his car did he consult another man with what looked like a list saying something about hotel hema and the rest of their conversation was in Nepalese so I couldn't really understand...until they both laughed so I got in the taxi to head to the hotel in the taxi I had paid for. What would have been nice is if they had said no you didn't need to pay for a taxi and helped me get my money back and direct me to my actual airport pick up!!!
Menginap 1 malam pada bulan Oktober 2017
Tanggapan dari Hotel Hema pada tanggal 4 Des 2017
DEAR VALUED CUSTOMER, Thank you for your review .We will always try our best. Guest Relation Team

8/10 Bagus

Roy, Upstate NY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
close to airport
despite the proximity to the Tribhuvan airport, it was secluded and quiet. I enjoyed being woken up by a rooster and hearing the chickens in the middle of the city. It is a small room buy they try to provide an excellent experience. Worth the price. I actually walked there from the airport with my bags in tow.
Menginap 1 malam pada bulan September 2017