Kauai hotel guide. Banyan Tree hotel in Kauai, Hawaii

"Very nice hotel a lot to do, nice restaurants and great room service. The pool area was amazing and very clean."

"The place is old! It’s not what we expected. We stayed here before 6 years ago and it’s not that bad back then thats why we came back and we got the cottage, but we got disappointed. The place needs update and the cottage needs renovations. Overall, not satisfied."

"Late check in was adequate "

"We upgraded to the full ocean view room. The condition of the room looked worse than a 2-star motel with outdated everything, a peeling tub (that you barely wanted to shower in, let alone use as a tub on vacation), flies (alive/dead) throughout the room and an AC that performed erratically at best."

"When we arrived, the front desk took over 30 minutes to get us checked in. Other guests were coming in and asking why they couldn't connect to the wifi. While in line, we found out that the bar and restaurant were not open. We went to our room and it was run down and had an odor. I asked to check out so we could find another hotel. They eventually allowed us to change hotels. I would not recommended this hotel. "

"The hotel was in a great location and had a nice room. We did experience cold showers often while there. The bar was good but the restaurant had issues and were not the best at accommodating guests. Bikes that could be borrowed were very limited and had to get there early to get one. Able to walk to most locations or drive. "

"Housekeeper was amazing. Recommend the ocean front deluxe. Well worth it ! RumFire restaurant was excellent. And its sunset view is beyond words."

"Clean room great staff"

"It was a fantastic week stay! They had everything that I needed and more. Such friendly staff and I felt right at home! "