Kaupulehu hotel guide. Outrigger hotel in Kaupulehu, Kailua-Kona

"The property was spotless, I was very impressed. The food was good, the waiters/waitresses were hospitable. Unfortunately, I was charged twice for my meal. It charged to my room and my debit card (I explained I wanted my debit card charged not the card on file for the room). I had to get one of the charges canceled. I was given a resort gift card but when I tried using it, I was told I could not. I have no idea how I’ll be able to use it since it was supposed to be for outrigger locations. Lastly there was a leak in the wall which we went to the registration desk to inform them. The young lady never sent anyone to look. After two hours we called maintenance, the gentleman that answered sent someone. They said we would need to be relocated. They upgraded the room to a suite for our troubles. I truly appreciated that. The pools were wonderful, they even had an adult only side. The views on the property were beautiful. Overall, my mom and I enjoyed the trip, it was quite relaxing."

"Everything there was great for what I paid. Parking,Clean apartment. Great kitchen. Bathroom huge with plenty of towels. Ac worked great and ceiling fans. Washer and dryer. Plus they leave you a Welcome package. Accessible to restaurant, beach, malls. "

"Everything was what we expected, the living conditions was great for the time we were there!"

"Will always come back to this amazing resort"

"This is the best place to stay in Kona, Waikoloa in particular. Situated on a golf course, on a hill, it has a BREEZE and beautiful views. The condos are well kept and had been recently remodeled… this is our third time staying here…7 minutes to Waikoloa Beach and 15 min to Hapuna. Also 30 min to Waimea. Totally recommend this place! It’s legit the best! "

"It was wonderful! We had a great time ,everything was perfect…"

"Great location, close to restaurants, boutique shops and the beach, very walkable. It was clean, comfortable, a great breakfast, pool and hot tub. "

"Amazing hotel with even more amazing staff. We couldn’t have been happier with our stay :)"

"The place is semi-run down. The staff called us 3x day to try to get us to buy a timeshare. The older rooms were decent and clean but holiday inn caliber. Check in staff not helpful at all. I am Hilton gold and they refused all my requests. Perhaps because of the different tower. Long walks to pools - not for the disabled! Will not return"