Hotel Menerima Tamu LGBT di Kelso

"Had a 2 night stay. Booked this property as it had an elevator and travelling with an elderly parent with reduced mobility. On arrival late in the evening we learned that both elevators were out of order. We were on the 3rd floor with no other suitable rooms available. With assistance from staff and another guest we made it to the room. We were able to switch to a lower room the next morning. All staff were very apologetic and went out of their way to help us make the stay positive...

"I stayed in the dog friendly room which was ok but not great. The carpets were stained and when we first walked in the room we could smell dog it wasn't a fresh smell. There was a half used toilet roll in our bathroom and no fan so it steamed up quite quickly. The room was at the bottom of the beer garden so was very noisy which wasn't that much of a problem. We ordered food it was very fast and efficient, large portions and reasonably priced. The sun was in the beer garden all day. Staff very...

"On entering the hotel you will be met by warm and inviting staff. off to the left of the reception is an insanely stocked whisky lounge but prices are on the steep side for you average dram. There is a 24 bar located en route to the rooms and an Aperol was £18!!! scandalous. Charlies is the main restaurant and breakfast area. breakfast was good but the plates were weirdly small, slightly bigger than a side plate. the smell of the “Smokies” reeked out the lobby at the lifts and filled the...

"Acceuil chaleureux, chambre propre, petit déjeuner très bien 👍"

"Staff and food were very good but stay was let down by a few niggles. I had booked a table for dinner but there was no record of it when I arrived. I had also asked for a room with a walk in shower but didn't get it. The biscuits on the tea tray were the smallest pieces of shortbread I have seen made worse by having no biscuits at all on my second night. The tea bags had not been replenished and why leave 3 cartons of long life milk for 2 people? I have stayed in many hotels with my dog and this...

"On bus route to Holy Island. Bus times subject to tides. Close to A1. Rooms are in separate annex next to Inn so quiet. Good car park. Food well prepared and presented with interesting seasonal menu. Good variety of choices for breakfast including excellent veggie breakfast. Recommend."

"Very disappointing. The room, which was not cheap, was suffocatingly hot and had no windows. There was a cheap portable air conditioning unit, propped up on a chair which did not work and the shower was not usable as it was scalding hot on every setting. The manager was unhelpful and dismissive."