Fasilitas rapat

Ulasan untuk Chesford Grange Hotel

4 out of 5
Chesford Grange Hotel
Coventry Road, Kenilworth, England

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 418 dari 1000 ulasan" "
Penilaian 8 - Bagus. 381 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 127 dari 1000 ulasan" "
Penilaian 4 - Buruk. 55 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 19 dari 1000 ulasan" "

8,8/10

Kebersihan

8,4/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Joanne

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Lovely property and good location for exploring nearby towns, but out of the way in countryside. Great rooms and affordable. Food was ok. Bar and service lacked some finesse for a hotel of this calibre, with cocktails as a dreadful ready mix and staff rather uncoordinated. Wedding overtook communal areas but wasnt warned as a guest. Facilities were very good. Enjoyed pool and gym. Book early for spa as we missed out foolishly.....games room for kids and games available to use Would definately return.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari D Gogate pada tanggal 7 Mei 2024
Dear JoanneThank you for sharing your experience. We're glad you enjoyed the property, rooms, and facilities, and we appreciate your feedback on the areas where we could improve. Looking forward to welcoming you back soon!Kind regards

10/10 Sangat Bagus

David

Menginap 2 malam pada bulan April 2024
Tanggapan dari D Gogate pada tanggal 14 Mei 2024
Dear David Thank you very much for this amazing rating and reviewKind regards

10/10 Sangat Bagus

Sophie

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic staff, lovely breakfast and we enjoyed using the swimming pool
Menginap 1 malam pada bulan April 2024
Tanggapan dari D Gogate pada tanggal 16 Apr 2024
Dear SophieThank you for your wonderful review! We're thrilled to hear that you enjoyed our staff, breakfast, and swimming pool. We hope to welcome you back again soon!Kind regards

10/10 Sangat Bagus

Jane

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was kept very well and merged the histories of the buildings well. All staff were attentive and very helpful. Dining room staff especially Nimesha extremely helpful and attentive. Dining room were accommodting of our requirements.
Menginap 2 malam pada bulan April 2024
Tanggapan dari D Gogate pada tanggal 11 Apr 2024
Dear JaneThank you for your kind review! We're delighted to hear you appreciated the care we've taken in preserving the history of our buildings and that our staff, especially Nimesha, made your dining experience special and accommodated your needs. We look forward to the opportunity to serve you again soon!Kind regards

10/10 Sangat Bagus

Kevin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay, comfortable beds, delicious breakfast, ample parking, and nice gym
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari D Gogate pada tanggal 25 Mar 2024
Dear KevinThank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we're glad our comfortable beds, delicious breakfast, ample parking, and nice gym met your expectations. We hope to welcome you back again soon!Kind regards

10/10 Sangat Bagus

julie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely building. Great halfway stop from the south to the Midlands, as close to motorway. Plenty of parking. Spotless room with lovely view of the grounds
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari D Gogate pada tanggal 18 Mar 2024
Dear julieThank you for your wonderful review! We're thrilled you found our building lovely and our location convenient for your journey. It's great to hear you appreciated the ample parking, spotless rooms, and the views of our grounds. We look forward to welcoming you back on your next stop from the south to the Midlands!Kind regards

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The front desk staff were fantastic, check in was floor less. Only problem I had was no heat in my room , when down front desk they couldn’t have been more helpful, it only took about 5-10 minutes to sort. Cannot fault any of the staff. I would stay again happily and recommend it.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari D Gogate pada tanggal 4 Mar 2024
Dear JamesThank you for your positive review and for highlighting our fantastic front desk team and their efficient service. We're sorry for the inconvenience with the heating in your room but are glad it was promptly resolved. Your willingness to stay with us again and recommend our hotel is the highest compliment we can receive. We look forward to welcoming you back for another enjoyable stay!Kind regards

8/10 Bagus

Helena

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel staff great
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari D Gogate pada tanggal 4 Mar 2024
Dear HelenaThank you for your kind words! We're delighted to hear you enjoyed your stay and found our staff to be great. We hope to welcome you back soon!Kind regards

4/10 Buruk

Reshma

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Staff helpful Hotel very tired, not clean, old rooms, lots of dust around the edges in room, pool area and changing rooms were disgusting, hair all over floor not kept clean. Buffet Breakfast was fine. Nothing special
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Front of House/Chesford Grange pada tanggal 19 Feb 2024
Thank you for your feedback. I am sorry to read you found the rooms were tired and old. We have different categories which I understand you were moved rooms so maybe this was the reason. I have passed on your feedback to the team and let the kitchen team know you enjoyed the breakfast. Best Wishes

6/10 Cukup Baik

Phil

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Shame about the room
When we arrived at the hotel, the receptionist did an excellent job of a bad situation. Our Superior King room that was picked to accommodate our family of 4 had no hot water and the only option was 2 adjoining rooms. However, these were dated, with marked linen and no longer in keeping with the rest of the hotel. Which was a shame, so the sales pitch of "2 rooms at no additional cost" aggrieved me a little. Apart from that the rest of the hotel was very good. Excellent breakfast and dining facilities and my children enjoyed the pool.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari K Reeves pada tanggal 18 Feb 2024
Dear Phil,Thank you for sharing your recent experience. Whilst we are sorry that you encountered issues with the hot water in your room, we are pleased to hear that our Reception team did their best to accommodate you and your family. We are happy to hear that bedroom aside, you enjoyed your stay, particularly the dining and leisure facilities.We would love to welcome you and your family again in the future to have the opportunity of providing the superior room you were expecting, and an improved experience.Kind regards,

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari K Reeves pada tanggal 18 Feb 2024
Dear Richard,Thank you for your stunning review, we are delighted to hear you enjoyed your stay.We hope to welcome you back in the future.Kind regards,

8/10 Bagus

Alex

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front of House/Chesford Grange pada tanggal 19 Feb 2024
Thank you for your feedback. We are delighted you enjoyed your stay with us.Best wishes

8/10 Bagus

Beecky

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
It was a nice hotel, clean carpets throughout. Clean bedding and clean towels, extra in the wardrobe. Dog friendly, however when eating in the restaurant you have to wait in the bar area with the dog, so you'll need someone to accompany you so you can go get your food as dogs aren't allowed in room where you go to get your food. Which is down some stairs and around the corner. A bit inconvenient. Isn't anywhere nearby where you could go get food 35 minute walk to a few dog friendly pubs. the pool was quite small though probably two lanes worth of pool, very shallow. The shower heads could probably do with a good clean or replaced as there was some discoloration to them. But bathroom was very clean aside from this, as was the room/rest of the hotel. The field by the side of the hotel is quite waterlogged, so probably pack some outdoory shoes if you plan on a stroll.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari K Reeves pada tanggal 18 Feb 2024
Dear Beecky,Thank you for taking the time to review your recent stay. We are pleased to hear that you experienced a good level of cleanliness in your room and our public areas during your stay, but am sorry to hear of the inconvenience at breakfast. Our food and beverage team are more than happy to assist our guests to ensure a comfortable experience, and hopefully did their best to assist you. I have shared your feedback regarding the shower heads with our housekeeping team to rectify where needed.Thank you for your constructive feedback, and we hope to see you again in the future.Kind regards,

10/10 Sangat Bagus

Emma

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari K Reeves pada tanggal 14 Feb 2024
Dear Emma,Thank you for your sparkling review, we are pleased to hear you enjoyed your stay.Kind regards,

10/10 Sangat Bagus

Shaun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very enjoyable overnight stay. Friendly staff, comfortable room, lovely food
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari K Reeves pada tanggal 14 Feb 2024
Dear Shaun,Thank you for your kind review, we are delighted to hear that you had a comfortable stay.Kind regards,

10/10 Sangat Bagus

Martin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari K Reeves pada tanggal 14 Feb 2024
Dear Martin,Thank you for your sparkling review, we are thrilled to hear you enjoyed your stay.Kind regards,

8/10 Bagus

KERRY

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed on a Sunday evening, the reception team were friendly and helpful. I had a very comfortable stay and slept well, the bed and temperature of the room were just right. A good place and one to revisit if I am in the area again. Only 4 stars because dusters were left in my room sfter a clean and there was no remote for the TV. I know these would have been sorted if I bothered so not a huge issue and definitely do not be put off.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari K Reeves pada tanggal 14 Feb 2024
Dear Kerry,Thank you for your kind review, we are delighted to hear you enjoyed your stay. I'm sorry to hear of the oversight in your room, this has since been addressed with our Housekeeping team.Kind regards.

8/10 Bagus

Leonard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Decent
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari D Gogate pada tanggal 25 Jan 2024
Dear LeonardThank you for taking the time to provide feedback! We're glad to hear that you found our product decent. Your satisfaction is important to us, and we're always looking for ways to improve. If you have any specific suggestions or areas where you think we could enhance our offering, please feel free to share. We value your input and are committed to making your experience even better in the future. Thank you for choosing our hotel!Kind regards

4/10 Buruk

ALAN

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari D Gogate pada tanggal 24 Jan 2024
Dear AlanThank you for taking the time to rate your experience at our hotel. We noticed that you rated your stay as 4 out of 10, but didn't leave any specific comments. We take feedback very seriously and are committed to improving our services, so we would greatly appreciate any further insights or specific concerns you had during your stay.Please feel free to reach out to us directly with any details you can provide, as it helps us understand where we need to focus our efforts in order to enhance our guest experience. Your feedback is invaluable in our ongoing effort to provide excellent service and accommodations.We hope to have another opportunity to serve you better in the future and are dedicated to ensuring that your next stay with us is a positive and memorable experience.Warm regards

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari D Gogate pada tanggal 16 Jan 2024
Dear GaryThank you for the 5-star rating! We're thrilled to know you had a positive experience during your stay. We look forward to welcoming you back.Kind regards

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All really good aside from some very squeaky plumbing. Spa was very nice too
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari D Gogate pada tanggal 3 Jan 2024
Dear AndrewThank you for your positive feedback on your recent visit. We're delighted you enjoyed your experience, especially the spa.We apologize for any inconvenience caused by squeaky plumbing and appreciate your patience. Your feedback is valuable, and we'll address the issue promptly.We look forward to welcoming you back for another great stay.Best regards,

10/10 Sangat Bagus

Eli

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Much better than expected.
Much better than I expected. Very well kept. Room was large and spacious (we had a super king). Breakfast was good, and the pool was very warm so the kids loved it. Price was very reasonable. Would definitely recommend to others.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari D Gogate pada tanggal 29 Des 2023
Dear EliThank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your stay exceeded your expectations and that you enjoyed the spacious room, especially with the super king bed. It's great to know that the breakfast met your satisfaction and that the kids loved the warm pool – we always aim to provide a comfortable and enjoyable stay for our guests.We appreciate your kind words about the reasonable pricing and your recommendation to others. It means a lot to us that you had such a positive impression of your time with us. Our team works hard to maintain a well-kept environment, and we're delighted to see that reflected in your feedback.Should your travels bring you back to the area, we would be honored to host you again. Thank you once more for choosing us and for sharing your wonderful review.Best regards,

8/10 Bagus

Francina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location, friendly staff, good buffet breakfast. Room was very clean but in need of an update. A very quiet hotel. Second time we've stayed here and will probably return.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari D Gogate pada tanggal 27 Des 2023
Dear FrancinaThank you for your valuable feedback! We're delighted to hear that you appreciate our good location, friendly staff, and the quality of our buffet breakfast. Your comments about the cleanliness are appreciated, and we take note of your suggestion for an update. We're glad to be your choice for a second stay, and we look forward to the possibility of hosting you again. If there's anything specific you'd like to see improved or if you have any further comments, please feel free to share. Safe travels!Kind regards

10/10 Sangat Bagus

Sandra

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari D Gogate pada tanggal 27 Des 2023
Dear SandraThank you for the 10 out of 10 rating! We're thrilled to see that you had a positive experience. If you ever have any specific feedback or requests in the future, please feel free to share. We appreciate your support and look forward to hosting you again!Kind regards

4/10 Buruk

Robert

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari D Gogate pada tanggal 11 Des 2023
Dear RobertThan you very much for taking time to review your stay. Kind regards

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, helpful staff & dog friendly
Friendly and helpful staff Nice to be able to eat in the bar with my dog and lovely grounds to walk in.
Menginap 5 malam pada bulan November 2023
Tanggapan dari D Gogate pada tanggal 7 Des 2023
Dear anonymousDear [Reviewer],Thank you for your kind words! We're delighted you found our staff friendly and helpful. It's wonderful to know you and your dog enjoyed dining in the bar and exploring our lovely grounds. We look forward to welcoming you both back soon!Kind regards

10/10 Sangat Bagus

Michaela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari D Gogate pada tanggal 21 Nov 2023
Dear MichaelaThank you so much for this amazing 10 out of 10 review!!!We hope to welcome you back again soon.Kind regards

6/10 Cukup Baik

Vicky

Menginap 1 malam pada bulan November 2023
Tanggapan dari D Gogate pada tanggal 21 Nov 2023
Dear VickyThank you for taking time to review your stay. Kind regards

10/10 Sangat Bagus

Gina

Menginap 1 malam pada bulan November 2023
Tanggapan dari D Gogate pada tanggal 13 Nov 2023
Dear GinaThank you for your lovely review!We hope to welcome you back again soon. Kind regard

10/10 Sangat Bagus

Joanne

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari D Gogate pada tanggal 9 Nov 2023
Dear JoanneThank you very much for this amazing review!!Kind regards

8/10 Bagus

simon, Doncaster

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Hotel was great and parking great too. I got upgraded on my 2nd night which was a lovely large room. Everything met my expectations. Food was OK. Bar staff seemed a bit miserable.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari D Gogate pada tanggal 7 Nov 2023
Dear SimonWe're thrilled to hear that you had a great experience during your stay with us, and we appreciate your positive feedback. It's wonderful to know that you enjoyed our hotel and found the parking arrangements convenient. Getting upgraded to a lovely large room on your second night is always a pleasant surprise, and we're pleased that it added to your overall experience.We value your feedback on the food, and we'll use it to further enhance the dining options we offer to our guests. We're sorry to hear that you found our bar staff a bit downcast. Our team members are usually known for their friendly and attentive service, and we will address this to ensure a more welcoming and pleasant atmosphere for all our guests.Thank you for choosing to stay with us, and for sharing your thoughts. We hope to have the pleasure of serving you again in the future and delivering an even better experience. Your satisfaction is essential to us, and we'll strive to make your next visit exceptional in every way.

10/10 Sangat Bagus

DIANE

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was our second visit - lovely hotel and helpful staff. It really suits us as it allows us to take our dog. Lovely indoor pool and spa. Definitely recommend
Menginap 1 malam pada bulan September 2023
Tanggapan dari D Gogate pada tanggal 7 Nov 2023
Dear DIANEWe're delighted to hear that you returned for a second visit and that you enjoyed your stay at our hotel once again. We appreciate your kind words about our lovely hotel and our helpful staff. We take pride in providing a welcoming and accommodating experience for our guests.It's wonderful to know that our pet-friendly policy allowed you to bring your dog and that you had a great time making use of our indoor pool and spa facilities. We appreciate your recommendation and are grateful for your continued support.Thank you for choosing our hotel, and we look forward to welcoming you, your dog, and your future visits. Your feedback means a lot to us, and we're committed to ensuring that each stay is as enjoyable as the last.Kind regards

4/10 Buruk

Hilary

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari D Gogate pada tanggal 21 Nov 2023
Dear HilaryThank you for your review. Kind regards

10/10 Sangat Bagus

Siobhan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good room, good breakfast, perfectly located for Warwick and Leamington Spa
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari D Gogate pada tanggal 25 Okt 2023
Dear Siobhan Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience during your stay. It's wonderful to know that you enjoyed our rooms and the breakfast we offer.Our central location is indeed one of our strong points, making it convenient for guests to explore both Warwick and Leamington Spa.We appreciate your kind words and your support. We hope to welcome you back in the future for another enjoyable stay. Your feedback means a lot to us, and we'll continue striving to provide top-notch service.Kind regards

2/10 Sangat Buruk

Susan

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari D Gogate pada tanggal 23 Okt 2023
Dear SusanThank you very much for your review . We are sorry to hear your stay was not up to your expectations. We hope to get another chance sometime in near future. Kind regards

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel trip
Very good experience will be using this hotel again in the near future. Found all the staff helpful in all areas. Good parking.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari D Gogate pada tanggal 23 Okt 2023
Dear Gary Thank you for taking time to review your stayKind regards

8/10 Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Reasonably good
Still some updating needed in the standard rooms, Bathroom plumbing (toilet) could be better. Room was very warm.
Menginap 1 malam pada bulan September 2023
Tanggapan dari D Gogate pada tanggal 29 Sep 2023
Dear RobertThank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your input as it helps us continually improve our services.I apologize for the issues you encountered during your stay, particularly with the standard room. Your feedback regarding the bathroom plumbing and room temperature is duly noted, and we will address these concerns promptly to ensure a more comfortable experience for our guests.We are committed to providing a high standard of accommodation, and your feedback is invaluable in helping us achieve this goal. Please know that we take your comments seriously and will work diligently to make the necessary updates.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Kind regards

8/10 Bagus

Daniel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari D Gogate pada tanggal 29 Sep 2023
Dear DanielThank you for your review!Kind regards

10/10 Sangat Bagus

Katherine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Such a lovely Hotel to stay / Michelle on Reception was amazing!
Menginap 2 malam pada bulan September 2023
Tanggapan dari D Gogate pada tanggal 29 Sep 2023
Dear KatherineThank you for taking time to review your stay and such amazing feedbackKind regards

10/10 Sangat Bagus

martin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One night stay
Stayed one night in the week. Staff very friendly. Room was clean and tidy. Nice food in the bar. Breakfast was lovely. Stayed a few times at this hotel and never disappointed.
Menginap 1 malam pada bulan September 2023
Tanggapan dari D Gogate pada tanggal 29 Sep 2023
Dear martinThank you for your wonderful review! We're delighted to hear that you had a pleasant one-night stay with us. Your kind words about our friendly staff, clean rooms, delicious food, and lovely breakfast are truly appreciated. We value your loyalty, and it's always a pleasure to have you as our guest. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards

10/10 Sangat Bagus

A

Menginap 1 malam pada bulan September 2023
Tanggapan dari D Gogate pada tanggal 29 Sep 2023
Dear AThank you very much for this amazing review!Kind regads

6/10 Cukup Baik

George

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
staff and service: not very well trained, stretched over table and diner to deliver condiments and food instead of moving around to the clear space, tried to remove wifes plate while still eating her meal. Bar staff appear to have received no training, no knowledge of what is in stock, no knowledge of how to prepare or serve drinks, when found shook a half full bottle of port disturbing the sediment and proceeded to pour into glass and serve, despite being asked to stop shaking it and to put it back on shelf to let it settle.
Menginap 2 malam pada bulan September 2023
Tanggapan dari K Reeves pada tanggal 22 Sep 2023
Dear George,Thank you for taking the time to provide feedback on your stay. I'm sorry to hear your experience was less than satisfactory in our bar area. We have had some new staff recently who are still undergoing training, and your comments are important to us as we will be able to ensure additional training is provided to those that need it. Thank you for your constructive comments, we hope to see you at Chesford Grange again to provide a better experience for you. Best wishes

6/10 Cukup Baik

Gurinder

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Stay at Chesford grange hotel in sept 23
We stayed in the deluxe double room, with breakfast over £170. Over priced for what’s on offer. We had late lunch upon checking in, food was very nice. Breakfast need provide options such as veggie sausages. Most hotels at level now do offer it.
Menginap 1 malam pada bulan September 2023
Tanggapan dari K Reeves pada tanggal 19 Sep 2023
Dear Gurinder,Thank you for taking the time to review your stay. We are happy to hear you enjoyed your lunch after check in. We do offer vegetarian sausages, however this is by request to ensure that we have them available to those that require vegetarian options.

6/10 Cukup Baik

Harjinder K

Disukai: Kebersihan, kondisi & fasilitas properti
Arrived after 9pm to check in. Was a quick check in process. Room was exactly as described when booking, comfortable beds.
Menginap 1 malam pada bulan September 2023
Tanggapan dari K Reeves pada tanggal 19 Sep 2023
Thank you Harjinder, for your kind review. We are delighted to hear your stay was as expected.

10/10 Sangat Bagus

JANICE

Menginap 1 malam pada bulan September 2023
Tanggapan dari K Reeves pada tanggal 19 Sep 2023
Thank you Janie for your kind review.

10/10 Sangat Bagus

Jason

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quick stay
Room and beds really comfy, spa area excellent
Menginap 1 malam pada bulan September 2023
Tanggapan dari D Gogate pada tanggal 15 Sep 2023
Dear JasonThank you very much for taking time to leave this fabulous review!We can't wait to welcome you back again soon. Kind regards

10/10 Sangat Bagus

Nigel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari D Gogate pada tanggal 15 Sep 2023
Dear NigelThank you very much for your amazing review!We look forward to your next visit.Kind regards

10/10 Sangat Bagus

Simon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
The hotel is spacious and clean throughout especially the room size. Cleanliness was very good and the facilities superb. We ate in the hotel bar in the evening which was great and the breakfast was exceptional. Staff were superb and we would definitely stay again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari D Gogate pada tanggal 12 Sep 2023
Dear SimonThank you so much for taking the time to share your positive review of our hotel! We're delighted to hear that you had such a fantastic experience during your stay with us.It's wonderful to know that you found our hotel spacious and clean, with particular praise for the room size and overall cleanliness. Maintaining a high standard of cleanliness is a top priority for us, and we're thrilled to hear that it met your expectations.We're also pleased that you enjoyed dining at our hotel bar in the evening and that you found it to be great. Our culinary team works hard to provide a delightful dining experience, and it's gratifying to hear that they succeeded in doing so for you. Additionally, it's heartening to learn that you had an exceptional breakfast. We believe that a good breakfast sets the tone for the day, and we're glad it left a positive impression.The praise for our staff is particularly appreciated. Our team takes pride in delivering excellent service, and your kind words serve as motivation to continue providing the best possible service to all our guests.We genuinely look forward to welcoming you back for another stay in the future. If there's anything specific you'd like to experience or if you have any special requests for your next visit, please don't hesitate to let us know. Thank you once again for choosing our hotel, and we can't wait to have you as our guest again soon!

10/10 Sangat Bagus

Vineshkumar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel. Will stay again at this hotel.
Menginap 1 malam pada bulan September 2023
Tanggapan dari D Gogate pada tanggal 12 Sep 2023
Dear VineshkumarThank you very much for your review and kind words, we look forward to your next visit. Kind regards

6/10 Cukup Baik

Adrian

Menginap 2 malam pada bulan September 2023
Tanggapan dari D Gogate pada tanggal 12 Sep 2023
Dear AdrianThank you very much for your review. Kind regards