Kentwood hotel guide. Best Western hotel in Kentwood, Grand Rapids

"Yes, it is welcome for pets. I don't have a pet. Staff was friendly. Room wasn't clean to the normal standards dust and dirt on the floor, rod for hanging towels and wash cloths was broke. "

"The staff, and I mean every single one of them was very kind, courteous and genuinely helpful no matter what or when the need arises. My favorite amenity offered is the full breakfast and the kickbacks in the evenings. I am so grateful for these meals as we always travel."

"Pool area is in repair and dining is currently not available "

"A few issues. The air conditioning in the room didn't work. The staff made efforts to have it fixed, and were willing to move us. By then, we were "in for the night" so they gave us vouchers for free breakfast. No soap in the dispenser in the shower."

"Very busy but nice to be so close to our venue"

"Pretty good breakfast!"

"Super small. Not a lot to choose "

"Clean room, refridgerator was nice"

"It was convenient, next to the highway and close to the downtown area. Room was clean but small. Shuttle service was great, our shuttle driver Veronica was very nice and fun! No complimentary breakfast."