Key Biscayne hotel guide. Mandarin Oriental Hotel Group hotel in Key Biscayne, Miami

"Our room was great, spacious and clean, the staff was very kind and helpful, my only complaint is that I wish there were more kid friendly activities. Since the pool closed there was nothing else for the kids to do. Kids club closed at 4:30pm. After the pool closed there was really nothing for the kids to do, we went to the area where they have a few games but that’s about it. Overall we enjoyed our stay."

"Everything was great except the wait time to get your car from valet overall 10 out 10 definitely recommend "

"I have stayed at this property over seven times. The rooms are always clean and I love the balcony with ocean view from my one bedroom King suite!! I had the pleasure of meeting Kazzy at check in and she was very nice and helpful! I experienced one issue this time around with a young man trying to enter my room claiming he thought it was Rm.205 instead of Rm.305 I reported it to Kazzy and she assured me she would make a note in the system, but that didn't make me feel any safer. I also asked for late check out and it was rudely denied by Elena. I'm really considering not ever going back to what I call my Hidden Gem, based on this last experience."

"Best hotel I stayed at in Miami I’ll definitely be back"

"Very nice staff, only thing that confused me was no "do not disturb" sign for door handle"

"Room was so comfortable! Pool was great and staff phenomenal! I would definitely come back"

"I liked the location"

"It was ok for a 1 night layover. Convenient being right in terminal and close to TSA. Bad part was no restaurant or bar open at 10:30-11:00 at night."

"The rooms were very large, probably the biggest hotel room I have ever stayed in. They also have 2 king size beds in the rooms. A great place to stay if you're setting sail on a cruise the next morning. They also had a real nice bar attached to the property."